James Smith Fencing Ltd Opiniones 

150
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

online ordering is very straightforward. Recently I've ordered for both delivery and click and collect. Both options work well with email or telephone updates. Delivery driver was first class. People... Ver más

Valorada con 5 estrellas sobre 5

Brilliant Old School customer service: a few calls to clarify and update order and advise delivery day and time. Just what the world is missing today. Stephen, the driver was so attentive, and organis... Ver más

Valorada con 5 estrellas sobre 5

I like this company and have bought fencing for gardens in holiday lets, fencing for livestock and corrugated roof sheets for sheds delivered quickly from this company. I would definitely use again. T... Ver más

Valorada con 5 estrellas sobre 5

Man in store very helpful, and delivery driver was exceptional, nothing a bother, asked where we were starting the fence and drove right down the field with the order so we didn’t have to carry anyt... Ver más

Información sobre la empresa

  1. Tienda de suministros para vallas
  2. Contratista de cercas
  3. Tienda de insumos para paisajismo
  4. Maderera
  5. Proveedor de traviesas de ferrocarril
  6. Tienda de insumos para techado

Escrito por la empresa

James Smith Fencing is a well-established, family run, fencing supplier and contractor that has been in business for over 70 years. We provide for your Fencing, Cladding, Roofing and Matting requirements and have a large stock of these items in our yards. We also do bespoke box profile tin, garden gates and IAE galvanised products, plus much more.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

150 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(150)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Out of stock items can cause a loop

Used the website and ordered online, one minor issue I was trying to order an out of stock item, there was no message saying it was out of stock the system just wouldn’t put the item in to my basket. Quick phone call sorted it and received the rest of the order timeously

21 de agosto de 2023
Valorada con 5 estrellas sobre 5

As a Building company we rely on…

As a Building company we rely on trusted suppliers like James Smith Fencing Ltd who offer a reliable fast delivery service and always go above and beyond to assist customers with any order.
Would purchase from them anytime. Thanks again.

15 de agosto de 2023
Valorada con 5 estrellas sobre 5

Spot on customer service!!

Jon kept me updated with a potential issue with the pickup lorry from the courier and informed me that the order maybe a day later than advertised.
Not an issue as these things happen, however, turns out the van managed to get to them and delivery is on time.
Perfect customer service from Jon, they did not have to inform me, and most companies would not have.
I felt Jon went out of his way to message me, and I really appreciate that level of customer service.

We are a village cricket club, so won't need much from this company, however if there is a call for it, I would not hesitate to order again if the need was there.

23 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt service

Website easy to use and place order. Delivery on time - driver helpful.
Product seems good quality

13 de agosto de 2023
Valorada con 5 estrellas sobre 5

Great local business

Man in store very helpful, and delivery driver was exceptional, nothing a bother, asked where we were starting the fence and drove right down the field with the order so we didn’t have to carry anything.
Top team at JSF I wouldn’t go anywhere else
Keep it local !!

11 de julio de 2023
Valorada con 2 estrellas sobre 5

I paid £38.11 for next day delivery on…

I paid £38.11 for next day delivery on a 4kg package that didn’t arrive for 5 days

27 de junio de 2023
Logotipo de James Smith Fencing Ltd

Respuesta de James Smith Fencing Ltd

Hi Richard,
Thank you for the review and again, apologies for the delay in delivery of your items. Your order was collected by our courier the day that you ordered. But, given your area, the 'next day' service was delayed by a day. On the tacking system it states that they tried to deliver this to you on the Friday (2 days after collection) but 'the customer was not there or business closed'. So they redelivered on the Monday - the next working day. But as this should have been with you much sooner, we have issued a credit of £24.00 out of goodwill. Again, apologies for any inconveniences.

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