Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Japan Scissors supplies hairdressing and barber shears to professionals, students and apprentices, and home hairdressers. The best hairdressing scissors in Australia are made from quality German and Japanese steel. There are different types of hairdressing scissors available that include cutting, thinning and texturizing scissors, long barber blades and short point and cut scissor blades. International scissor brands including Yasaka, Joewell, Jaguar, Juntetsu and Kamisori shears. The Japan Scissors platform brings the best prices of high quality hair scissor brands to you. Shipping anywhere in the world within 48 hours of ordering. 7-day return and easy exchange process. With decades of experience in the hairdressing and barber industry, the Japan Scissors team handpicked the quality scissor models that will make any professional satisfied.
6005, West Perth, Australia
3,0
5 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 33% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I ordered a pair of ichiro scissors for my wife as she wanted to get back into stylist work after the kids went to school. I wasn't sure on much but they helped me get the right size, style and everything I needed. Arrived promptly, it's exactly what she needed and I came out a hero. Delivered to us in Japan quick and easy
Terrible experience from start to finish.
Placed an order in January and waited for weeks with no proper communication. After repeated delays, I was given an Australia Post tracking number that only showed a shipping label had been created, the parcel was never actually lodged or moving through the network.
When I raised a dispute for non-delivery, the business submitted evidence claiming the item had been shipped, despite no carrier scans or proof of dispatch, AFTER they promised they would stop contesting the dispute via a written email.
Poor organisation, misleading updates, and extremely frustrating customer service. Customers should be very cautious if ordering items that are supposedly “in stock”.
Would never buy from them again. First one star I have ever given, good work!
My order advertised processing/shipping in 1-2 days and shipping taking 1 week. Unfortunately, similarly to others it's been nearly 6 weeks since I ordered and my order has not even been dispatched.
About a week after my order was expected to arrive I asked customer service about my order and they said it would be dispatched "very soon". I then asked about an estimate for dispatch after a week had passed and I was told approximately dispatch would be 4 weeks from today because of their warehouse relocation. And they still have not provided the order it is now April.
This means order take 2 months longer than advertised or no order all. I will update my review if I ever recieve it. I would advise customers to go elsewhere and the business to accurately advertise how long they know their orders are going to take instead of only sharing it with customers after they have expected to recieve their order and make an enquiry.
Respuesta de Japan Scissors
Hi Blue,
thank you for reaching out in regards to your order from Japan Scissor Shop. I can confirm we had a cancelled order on the 7th of February. And then a follow-up successfully delivered order on the 17th of April. We are happy to see that this has been resolved. But please feel free to reach out to us again if you need further assistance
Bought a pair of scissors 7 days ago for 100 AUD. Took the money, 7 days later, I have no information on the product's delivery or any inclination of it even existing
I ordered a shear on January 26th, with an estimated delivery time of 3–7 days. It has not arrived yet. Customer support told me they are relocating warehouses and cannot give an estimated delivery date. Very disappointing... However, it finally arrived on March 2nd, and they included some gifts. Thanks.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.
