Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Duncan and the team at JSE were responsive and knowledgeable. They ensured they understood what we were looking for in terms of experience and delivered. We have used them a couple of times to organ... Ver más

Valorada con 5 estrellas sobre 5

We had a great experience booking through Japan Ski Experience. They had great advice, we specifically worked with Duncan to book our first trip to Niseko and everything worked out perfectly. We also... Ver más

Valorada con 5 estrellas sobre 5

We loved the Maples hotel, it was as advertised ski in ski out an in the center of it all. It snowed every day! The folks at Japan ski experience were very responsive and helpful. It made my booking... Ver más

Valorada con 5 estrellas sobre 5

This is second year using JSE and just like last year everything was perfect. When planning trip, JSE agents respond within hours. They are knowledgeable on all properties which makes chosing the co... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes
  2. Agregador de viajes

Escrito por la empresa

Japan Ski Experience helps travellers find and book accommodation in Japan’s leading ski resorts, with expert advice and personal support at every stage. Since 2007, we have built a strong reputation as the go-to place to book ski accommodation in Japan, particularly in Niseko and Hakuba, where we offer the widest range of options available. We work with couples, families and groups to help them find the right place to stay, whether they are looking for a chalet, apartment, hotel or larger group property. Our strength lies not only in the breadth of accommodation we offer, but also in the specialist guidance we provide. We understand the different resorts, bases and property types, and help guests choose the option that best suits their plans, priorities and budget. What sets Japan Ski Experience apart is the combination of range, knowledge and service. Guests value having access to a far broader choice of accommodation than they are likely to find in one place elsewhere, together with a team that knows the market and provides responsive, personalised support throughout the booking process. Our reviews reflect the trust guests place in us for knowledgeable advice, dependable communication and a smooth booking experience from start to finish. We are proud to have become a trusted name for Japan ski accommodation, helping guests secure the right stay in the resorts that suit them best. For travellers looking to book ski accommodation in Japan, Japan Ski Experience offers choice, expertise and trusted support in one place.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

35 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Japan Ski Experience Review

Duncan and the team at JSE were responsive and knowledgeable. They ensured they understood what we were looking for in terms of experience and delivered. We have used them a couple of times to organise our snow trips in Japan and can highly recommend giving them a go. Thanks JSE team.

31 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had a great experience booking…

We had a great experience booking through Japan Ski Experience. They had great advice, we specifically worked with Duncan to book our first trip to Niseko and everything worked out perfectly. We also booked our rental car with them which was so much easier then trying to do it ourselves. I would definitely recommend them and would use their booking services again.

3 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible help planning our Japan adventure

Thao went above and beyond to make our Japan holiday simply wonderful! From the start, she understood our requirements and present practical options. She had great recommendations for restaurants and getting around, and made the whole experience fantastic!

11 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A seamless process

A seamless process , from enquiry to pick up on departure. The amazing Sarah presenting us with a curated options list after finding out our needs, and Chile’s wonderful assistance with making sure all the details and bookings were made in time. I can not rate the service highly enough.

18 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect in every little detail

Thao Nguyen was fantastic. This was my first trip to Japan and first-time using Japan Ski Experience and everything was so perfect. Thao responded to every question of mine within 24 hours and was super helpful. I recommend Thao and Japan Ski Experience to any Aussie. Gary :-)

19 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well informed

Japan ski experience booked our transfers,lift passes,ski hire and welcomed us to our accomodation
They were constantly informing us well in advance of our next move
Very professional !
We will book again

1 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We loved the Maples hotel

We loved the Maples hotel, it was as advertised ski in ski out an in the center of it all. It snowed every day!
The folks at Japan ski experience were very responsive and helpful. It made my booking experience less stressful. I would suggest always leaving an hour before they recommended departure time if flying out the same day..snow, accidents and lines at the airport made us miss our flights out two years in a row.

6 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful experience

I have utilized Japan Ski Experience twice now for our snowboarding trips, and both times I was impressed at the immaculate service I received. They were able to take away the stress of planning- all I had to was show up at the airport. My husband and I are planning on using them again next year when we head back to Niseko.

17 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Snowboarding holiday ever!

From arriving at Sapporo airport to a easy transfer on a comfy coach to resort, until t he end return coach journey back, it was the most luxurious and organised trip I've ever experienced. The connections between coach and shuttle were seamless. Staff and accommodation blew my mind, they were polite, efficient and courteous, nothing was too much trouble. Ski lessons, equipment hire and passes, were organised and we hardly had to lift a finger. The hotel was amazing. The onsen was fabulous after a day in the snow and to lossen up a tired body the following morning before starting again! Food was delicious ans varied something for everyone. From start to finish the best organised trip I've ever had the pleasure of going on.

24 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic!

Fantastic experience with Japan Ski Experience. Timely communication, super helpful with answering all questions, easy booking portal. Will use again!

28 de febrero de 2025
Opinión espontánea
Logotipo de Japan Ski Experience

Respuesta de Japan Ski Experience

Hi Jane

Thank you very much for the review, we very much appreciate it! We look forward to hearing from you next time round.

Kind regards

Japan Ski Experience Team

Valorada con 5 estrellas sobre 5

A Great Team

Timely, helpful and professional. Used them a few times and never dissappoint.

19 de marzo de 2025
Opinión espontánea
Logotipo de Japan Ski Experience

Respuesta de Japan Ski Experience

Hi Rocky

Thank you very much for your review, and for coming back to use our services again, we are always delighted to hear from you!

Kind regards

Japan Ski Experience Team

Valorada con 5 estrellas sobre 5

Incredible

Couldn’t recommend them enough. Sorted everything from start to finish. All went smoothly and found us one of the best hotels we’ve ever stayed in! Thank you.

14 de marzo de 2025
Opinión espontánea
Logotipo de Japan Ski Experience

Respuesta de Japan Ski Experience

Hi Jack

Thank you very much for your feedback. It is fantastic to hear that you had such a positive experience and that you enjoyed your hotel so much. The team will be delighted to hear this.

Kind regards

Japan Ski Experience Team

Valorada con 5 estrellas sobre 5

Easy and Convenient

Ben and the team at Japan Ski Experience made the whole process easy and simple. Very convenient having one person to organise everything from accomodation, transfers to lift passes & ski higher

4 de marzo de 2025
Opinión espontánea
Logotipo de Japan Ski Experience

Respuesta de Japan Ski Experience

Hi Nicholas

Thank you very much for your review, it is great to hear that we were able to simplify the process for you and that you found booking a range of services in one place so convenient.

Kind regards

Japan Ski Experience Team

Valorada con 5 estrellas sobre 5

Wow on quality service

I was very fortunate to have found Japan Ski Experience last year when I was researching for our trip to Hokkaido to ski. They were amazing to work with. They were always quick to respond to my questions and offered valuable information. We booked hotel, skis, clothing and round-trip transfers from CTS to our hotel. We chose to stay in a one-bedroom apartment at the Chatrium. Wow what a great hotel and location. The transfers were all on time and excellent service. The skis and clothing were all in great shape. I have already recommended their service to friends and will use them again when we go back to Japan to ski.

6 de enero de 2025
Opinión espontánea
Logotipo de Japan Ski Experience

Respuesta de Japan Ski Experience

Hi Cindy

We are thrilled to read your review and to learn that you had such a positive experience. We will ensure the team knows about your feedback and that their answers to your questions proved so valuable. It is also great to hear that your Niseko accommodation suited your needs so well. We are delighted that you have recommended our services and very much look forward to hearing from you in the future.

Kind regards

Japan Ski Experience Team

Valorada con 5 estrellas sobre 5

First timers to ski Japan and the…

First timers to ski Japan and the lovely people at Japan
Ski Experience were amazing from start to finish! Even when I had novice questions, they were extremely helpful and put my mind as ease so I could enjoy my holiday. I would happily recommend them to anyone and look forward to skiing next year with their help.
Thank you team

23 de febrero de 2025
Opinión espontánea
Logotipo de Japan Ski Experience

Respuesta de Japan Ski Experience

Hi Scott

Thank you very much indeed for your review. You should never worry about asking novice questions, that is exactly what we are here for, and we are delighted to have put your mind at ease.

We very much look forward to hearing from you next year.

Kind regards

Japan Ski Experience Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más