Hice un pedido el 30 de marzo y aún no lo recibo, sale un letrero en el seguimiento de mi compra SORRY, THE SHOP YOU ARE LOOKING IS CLOSED RIGHT NOW, PLEASE TRY AGAIN LATER.No entiendo!!!
Hice un pedido el 30 de marzo y aún no recibo nada!! Entro a intentar hacer un seguí de mi compra y me aparece un letrero que dice:
SHOP YOU ARE LOOKING IS CLOSED RIGHT NOW,
PLEASE TRY AGAIN LATER.
Order JA00012558
Respuesta de Jasperbelly
Hi Sandra,
Thank you for reaching out and bringing this issue to our attention. We sincerely apologize for the delay and confusion in processing your order.
Please rest assured that our website is currently functioning properly, and we are actively investigating the reason behind the prompt you encountered while tracking your order. Your order has been marked as urgent, and our customer service team will closely follow up to resolve this matter as quickly as possible.
We are committed to optimizing our internal processes to provide the reliable service and high-quality clothing that our customers expect and deserve.
We greatly appreciate your patience and understanding. Our team members will reach out to you shortly with further updates.
With kindness,
The jasperbelly'd Team