A minus star rating would be more appropriate. They are debt collectors working with FirstPort property service provider. Any delay with service charge payment and the debt is handled by Leitch. They... Ver más
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Consulta las opiniones de los clientes
Dreadful experience so far. Six years dealing with my Dads probate. No answers to emails, fobs off with Covid excuses blaming tax office for delays, shouldn’t Evan be paying tax on such small amount.... Ver más
Truly evil firm who tried to scam my parents out of over £10,000. Both MP Justin Madders (who has raised concerns about them in parliament), and my local MP will be receiving letters about their shock... Ver más
An inhumane practice. We received communications from them only at the point when time was not on our side (2 months later than they should have got in touch) knowing too well that we didn't have the... Ver más
Información sobre la empresa
Escrito por la empresa
JB Leitch are specialist solicitors for freehold investor and property management companies. We have an unrivalled understanding of residential leasehold law.
Información de contacto
10 Duke Street , L1 5AS, Liverpool, Reino Unido
- jbleitch.co.uk
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A Truly Traumatising Experience
The misfortune of being in contact with JB Leitch is top 3 worst experiences of my life. This firm has put me through hell and back.
I fell into arrears after FirstPort failed to set up my account for almost a year, ignoring multiple requests for account access and leaving me unable to pay. When they finally responded, they sent a hefty backdated bill with no warning and were quick to instruct JB Leitch to pursue the debt.
JB Leitch’s very first communication included nearly £1,000 in fees. They escalated charges rapidly and senselessly eg adding a £195 fee just for requesting a password reset to access my blocked account. I couldn’t even pay my service charge if I wanted to—and I did want to.
Their colleagues were rude and combative on the phone. Eventually, I gave up calling and stuck to email just so I could somewhat be spoken to like a human being. I was financially bullied, and emotionally overwhelmed. The anxiety and stress caused by JB Leitch affected my mental health. I was trying to pay what I owed and move forward, they made that impossible. They rejected every payment plan offered through a debt charity.
Once they were satisfied with fees added, they pushed me to ask my mortgage provider to take on the debt. I did so because JB Leitch gave me no other managable route to resolve the debt.
This is not a one-off. They have 98% one-star reviews, and their conduct has been raised in Parliament. Their business model is built on rejecting repayment plans, holding onto the debt to escalate it with fees, and ultimately recovering a far higher amount than what was originally owed. This is unconscionable conduct and predatory debt recovery.
I otherwise love my flat but im considering moving just to get away from FirstPort and their solicitor of choice, JB Leitch.
Worst debt collecting agent ever!
Worst debt collecting agent ever!
We had pay the late penalty to First Port and admin charge to JB Leitch, as they didn’t accept our monthly repayment. The charges are outrages and has kept threatening us about further penalties. This is extremely disgraceful with this firm + First Port. Please avoid them at any costs. What a shame!
Shocking experience
I had the unfortunate experience of having to deal with these cowboys for service charge arrears.
I can honestly say that they are nothing more than glorified debt collectors who use aggression and delay tactics to chase payments ASAP and threaten CCJs. They couldn't even explain my debt and the additional charges to me despite several responses, this is all part of their tactics to get the money faster and bill for more costs/charges.
They need to be reported to the SRA, that's if they are even a registered law firm.
An awful company.
An awful company.
Rude, aggressive and very unhelpful.
No advice
Rude and aggressive
Rude and aggressive
This company are rude and aggressive even when you pay the bill that they are trying extort from you, they send no confirmation invoice or receipt. They are the worst company I have ever had to deal with. please avoid and put them out of business. we should be treat in this way
Sorry Excuse for Solicitors
Shocking for a solicitor to behave in this way. These solicitors are rude, aggressive and threatening, offering no advice, help and or customer/client care. Appear to be much like Gladstone Solicitors - scammers who work to grab money off people.
Dreadful experience so far
Dreadful experience so far. Six years dealing with my Dads probate. No answers to emails, fobs off with Covid excuses blaming tax office for delays, shouldn’t Evan be paying tax on such small amount. Just confirmed my suspicions reading other reviews. Will complain. Such a bitter blow to my beautiful Fathers memory he worked very hard and with honesty for what he had. Now seems to be in the hands of the greedy.
Report JB LEITCH to the SRA
Report JB LEITCH to the SRA. Solicitors Regulation Authority as they are committing numerous violations as well as professional negligence. They are working for a client HAUS block management who collect service charges, yet they did not make any attempt nor did their client HAUS make any attempt to find out that the Managing Agent of the flat had changed nor any email or letter to the landlords home address, yet they manage to send a demand for non payment to the landlord funnily enough. They seem more like a debt collection agency.
Extortion Racket
Extortion Racket - Unjustifiable compounding of charges and daylight robbery and extortion. Don’t quite understand with such blatantly poor reviews - how is this firm still operating?? Old bullying tactics - can TrustPilot not help?
Avoid !!!!
If there’s any solicitors to avoid is this one
Absolute trash -They have made my anxiety go from 0-100 I had to visit my doctorr.
They are unprofessional,rude with very bad communication and what makes it worse is that they work alongside Trinity Estate Management which concludes to Evil and Evil
Stay clear and do not use !!!
Terrible
Terrible company to hire for service. Awful client management.
A Nightmare Experience: Unresponsive and Rude Service from JB Leight Solicitors
I had an incredibly frustrating experience with JB Leight Solicitors, and I feel compelled to share my concerns. The customer service I received was absolutely appalling—rude, unhelpful, and unprofessional. I was charged an exorbitant fee for late payment regarding my ground rates, which resulted in my lease management account being temporarily frozen. The only way to resolve the issue was for JB Leight to confirm the payment with the lease company before my access could be restored.
When I called JB Leight this morning to request urgent communication with the lease company they work with, specifically regarding the payment confirmation, I was met with hostility from their customer service team. The staff were dismissive, rude, and unapologetic. They informed me that the payment confirmation would be communicated to their client within five working days and refused to expedite the matter, despite the fact that my account was frozen. When I explained that this was an urgent issue, they showed no willingness to assist, stating that I was not their direct client.
This company is extremely inefficient, and their lack of professionalism and customer care is unacceptable. I strongly advise against hiring their services. Stay away from JB Leight Solicitors if you value respectful and efficient service.
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Lack of communication. Charges escalate quickly.
Scum bags
Scum bags, no different from the scammers in india. Probably worst as JBL scam their own people. They have scammed old vulnerable people with outrageous charges. DO SOMETHING UK GOVERNMENT!!!
They sent multiple charges of interest when payment was already made. Tried to surcharge my grandma £2000 in solicitor fees and just ignored my email when they found out I couldn't be scammed. Jade Murran, Scum of earth and takes money from vulnerable people.
I am a solicitor and have had a number…
I am a solicitor and have had a number of dealings with this firm. Their behaviour is appalling. I have seen numerous occasions where they have made unlawful and unjustified demands under threat of legal proceedings. If you are being chased by this lot, I may be able to assist. Contact me on gmail, my address is afriendlylawyer2.
Disgraceful company they were sent my…
Disgraceful company they were sent my details as RMG (another conning company) said I hadn’t paid, I sent J B Leitch proof that I hadn’t paid in April 2024, I called them they said someone will contact me, still I never heard anything so I emailed them they said it was being reviewed I called again and said they had the proof it had been paid to which they answered ‘that’s why it’s being reviewed’ I called in December 2024 and said I’d pop in and see them as I work near there offices, and was told ‘they don’t have the option to see anyone it’s a closed office’ I still haven’t heard anything
The worst solicitors ever
The worst solicitors ever. They do not listen, they manipulate and threaten. They keep on adding unjustified charges alleging breach of lease terms and when you contest and/or enquire, they simply put the phone down on you. They never listen and never respond to emails.
One of the worst solicitors.
One of the worst solicitors.
Not ready to listen to anything.
Just pushing you to pay .
Take too long to investigate.
Gouging fees from JB Leitch
JB Leitch need to be reported to the law society. They are blatantly trying to threaten and gouge me £800 for them to obtain and email address for their EandJ Estates client, also a gouger.
Never do business with this firm.
Their response to this post was that i was not a commercial customer.
My response is, so what. I was impacted by your unprofessional and conman type behaviour. I’m presently discussing with the Law Society as this firm and staff need severe reprimanding and a review of their license.
They are charging people with extreme…
They are charging people with extreme attorney's fees. For a bill of 400 pounds they have charged me 2600 pounds of attorney's fee. Their attitude was rude and threatening.
I think someone or some authority has to check this law firm because they are acting very unreasonable. I felt very bad. I felt like they were trying to get unfair money using law. That attitude made me feel very insecure.
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