Myself and other members are fed up with the aircon always broke. Its freezing in winter and boiling in summer, surprised no-one has passed out, myself and other's sick of seeing people train in jean... Ver más
La empresa ha respondido
John Street, Darlington, DL1 1LG Newcastle, County Durham, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Myself and other members are fed up with the aircon always broke. Its freezing in winter and boiling in summer, surprised no-one has passed out, myself and other's sick of seeing people train in jean... Ver más
La empresa ha respondido
When I first moved to JD Darlington it was the best! I’ve noticed over the years it’s gone down standard wise. Turning more into a youth club with children clearly underage to be training causing nuis... Ver más
La empresa ha respondido
Great start to my fitness journey Just had my first session at JD Gym Darlington and it set the bar high. Solid workout, friendly faces all round, and a really supportive environment. It’s not alway... Ver más
La empresa ha respondido
Ease of registration. Friendly welcome. User friendly app. Great range of equipment. Haven’t been attending gym for a long while and felt comfortable going along and being eased back into things. Exce... Ver más
La empresa ha respondido
Escrito por la empresa
John Street, Darlington, DL1 1LG, Newcastle, County Durham, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good points:
Loots of equipment for everyone
Competitive price
Good community
Bad point:
Temperature not always right
No sauna and would benefit highly if in
Should have extra classes within pm hrs.

Respuesta de JD Gyms - Darlington

Respuesta de JD Gyms - Darlington
Entered the gym using QR code then realised I had left something in the car so I left using QR code to the car park. On trying to re-enter with newly generated QR code the doors would not open, after the eighth failed attempt I went home.

Respuesta de JD Gyms - Darlington
A great quality price offer as long as you are autonomous at the gym. I ve now been for 2 weeks at lunch time and used shower and bathroom: premises are clean and people respectful. Can be a little chilly but it is a big surface. Missing the few extras you would get from a more expensive gym (food&drink offer, sauna, swimming pool) but does it really matter? Not at this price.

Respuesta de JD Gyms - Darlington
Rejoined to train for an Ultra Marathon. It’s alright but I hate gyms that have people setting up tripods to film themselves in. I’ll be cancelling my membership soon.

Respuesta de JD Gyms - Darlington
When I first moved to JD Darlington it was the best! I’ve noticed over the years it’s gone down standard wise. Turning more into a youth club with children clearly underage to be training causing nuisances, equipment being sub par, deadlift platforms being bowed and bars rolling all over the place on them, plates constantly missing or in the wrong places and only 2 moveable benches most often in use at the smith machines causing long waits to use them. Just needs a refresh on kit and equipment and a stricter policy with youths

Respuesta de JD Gyms - Darlington
Gym cold this morning as every winter still need to sort heating out! Will lose members if not sorted! Gym actually looked clean today! Pet hates not just me but other members, members training in jeans and shirts on treadmills then weights have these people got interviews with the treadmills? Some training in work gear also jewsons and other work gear not hygienic! People bringing coats and bags in gym should be in lockers! Gym Needs to be monitored more to stop these issues apart from that decent gym

Respuesta de JD Gyms - Darlington
I like the classes but cannot use any equipment as the induction times are always when I am at work.
Can somebody do an induction fir me at 2pm? Any day?

Respuesta de JD Gyms - Darlington
Always freezing cold in the gym. Equipment quite old. and no sauna (which is rare for a JD gym)

Respuesta de JD Gyms - Darlington
Great classes and instructors, a good mix of equipment and not a bad price. Love the fact it’s 24 hrs and classes cover early morning and evening sessions.

Respuesta de JD Gyms - Darlington
Staff and classes are great but some pt never stay long ,pay them more maybe in line with inflation.
Cleaner never stops !could do with extra staff to put weights in order but that's clientele fault ,all in all still a good gym with plenty if space if busy and plenty of handweight available. Maybe an update needed on fixed machines.

Respuesta de JD Gyms - Darlington
The different classes on offer gave me the inspiration I needed to get out and get moving. The gym app is easy to use and wide range of equipment available is perfect. Staff are helpful and nice atmosphere

Respuesta de JD Gyms - Darlington

Respuesta de JD Gyms - Darlington
Darlington Gym is nice and clean but closing the changing rooms at 10pm is no good to me. I work a lot of back shifts not finishing till usually 10pm so can't go. Having to go home straight from work just to get changed then coming back out to go to the gym is too much of a faff so realistically can only use 1 week every 3 bit of a shame. Wish I was told this when signing up

Respuesta de JD Gyms - Darlington
Disappointing Experience – Safety, Accountability and Respect Ignored.
I’m writing this review to share my deeply disappointing experience with JD Gyms and to warn other members — particularly women — about the way concerns are handled by management.
During a recent visit, my phone was greatly damaged as a result of reckless behaviour by a group of young males in the gym. Despite having clearly set up equipment for myself, one individual jumped onto it, dislodging a weight which landed on my phone, leaving me feeling intimidated, upset and frustrated. Staff later confirmed the incident via CCTV, acknowledged the behaviour, and even banned the individuals involved — implicitly accepting the behaviour and actions were unacceptable.
Despite this, JD Gyms has completely refused to accept any responsibility. Their management has shown little interest in resolving the matter or even offering support. I was told to take it up with the individuals involved — rather than the gym recognising that they failed to enforce their own rules or provide a safe environment. Their attitude has been dismissive, evasive, and frankly disrespectful.
This isn’t just about a phone. It’s about how a business responds when a female member is made to feel unsafe, ignored, and passed around between managers who want to wash their hands of the issue. There was no apology, no accountability, and no effort to make things right — just an attempt to pass the blame.
JD Gyms may have impressive equipment, but their attitude toward member safety and responsibility is seriously lacking. I wouldn’t feel comfortable recommending them to anyone who expects even basic standards of care, support, or professionalism when something goes awry.

Respuesta de JD Gyms - Darlington
Fabulous well equipped gym that caters for all , friendly staff on hand to support and advise if needed.

Respuesta de JD Gyms - Darlington
I really like the gym and the equipment that's helped me loose weight and my metal health but I have given 4 stars I find people are so miserable and bit rude when I smile at them which isn't nice at all

Respuesta de JD Gyms - Darlington
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.