JD Gyms - Newcastle Benton Opiniones 

100
TrustScore: 4 sobre 5

3,8

North Tyne Retail Park, Whitley Rd, Newcastle upon Tyne, NE12 9SR Newcastle, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Been a member of JD Benton for over 5 years now. Good selection of machines and free weights. Generally good clean facilities and changing rooms. Only issue is smell and regularly slow drainage if... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very modern gym. Absolute dream if your workout consists of deadlifts and squats. Probably one of the few gyms in Newcastle with more than two proper squat racks! Plenty of deadlift stations also.... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Gym not too bad A lot of the cardio equipment is broken so limits the use When you cancel you have to give 30 days notice. They then take another full months subscription within that 30 days forcin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Since going back to the gym after a back injury I have enjoyed Flo Marsh's spin and body-pump classes tremendously. She inspires and supports me so much and her classes are both enjoyable and fun to d... Ver más


Información sobre la empresa

  1. Gimnasio

Sobre JD Gyms - Newcastle Benton

Escrito por la empresa

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Información de contacto

  • North Tyne Retail Park, Whitley Rd, Newcastle upon Tyne, NE12 9SR, Newcastle, Reino Unido

  • 0191 917 9476

3,8

Muy bueno

TrustScore: 4 sobre 5

100 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(100)

4455 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

More changing room seating required

Taking advantage of the multiple gyms membership, on using the gym at Benton I found the changing rooms a bit lacking in the seating areas, plenty of space for not being utilized that could be used for extra seating, other than that no issues👍

7 de julio de 2026
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Respuesta de JD Gyms - Newcastle Benton

Hello – Thank you for taking the time to leave a review.
We're pleased to hear that you're making the most of your multi-gym membership and enjoying your visits. We also appreciate your feedback regarding the changing rooms. Suggestions such as additional seating are always helpful, and we'll ensure your comments are passed on for consideration.
Thank you again for your feedback.
The JD Gyms Team 💚

Valorada con 1 estrellas sobre 5

I have been to cancel my membership for…

I have been to cancel my membership for 3 months they have no record of me or can't find me with the limited every aspect of my information and finger print.yet take the payment for the account I apparently don't have. it takes weeks for a response from a npc all the while taking a month's money for 1 maybe 2 emails .They literally don't have or have lost my account and go on about data protection.Terrible customer service.

4 de febrero de 2026
Opinión espontánea
Logotipo de JD Gyms - Newcastle Benton

Respuesta de JD Gyms - Newcastle Benton

Hi – Thank you for your review. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Claire is an amazing instructor- fun

Claire is an amazing instructor- fun, energetic classes 👍

23 de diciembre de 2025
Opinión espontánea
Logotipo de JD Gyms - Newcastle Benton

Respuesta de JD Gyms - Newcastle Benton

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Fantastic team pearce

22 de diciembre de 2025
Opinión espontánea
Logotipo de JD Gyms - Newcastle Benton

Respuesta de JD Gyms - Newcastle Benton

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Absolutely fantastic spin class by…

Absolutely fantastic spin class by Claire week after week. So motivating really enjoyable and friendly. Really looking forward to a spin with Claire even when your heart isn't in it for class / work out by the end your so pleased to o have attended.

23 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

JD Benton

Staff are fabulous; lovely, friendly and always happy to help. Especially Jade and Gemma who keep the place spotless! The regulars are also a canny bunch. Good atmosphere

18 de diciembre de 2025
Opinión espontánea
Logotipo de JD Gyms - Newcastle Benton

Respuesta de JD Gyms - Newcastle Benton

Hello - We're happy to hear that you enjoyed your experience at the gym! We appreciate you mentioning the team members who made it special.
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Si! Best classes

Done both spinning classes Monday morning and Wednesday evening with Si!
Havnt done spinning in a while but once I saw si on the timetable I had to go! Looking forward to more of his classes! Just wish he had more in the timetable weekly

10 de diciembre de 2025
Opinión espontánea
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Respuesta de JD Gyms - Newcastle Benton

Hi - Thanks for the 5star review! It's great to hear your enjoying Si's classes at our Newcastle Benton gym!
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Fantastic gym with 5 star instructors…

Fantastic gym with 5 star instructors Si Evan’s, Paul, Jo , Connor, Claire Pearce and dale , claire Thomas to name but a few , are all brilliant. Best instructors by a mile . Thank you for keeping me fit in 2025

10 de diciembre de 2025
Opinión espontánea
Logotipo de JD Gyms - Newcastle Benton

Respuesta de JD Gyms - Newcastle Benton

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and positive feedback for our staff! Thanks, The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Love Si Evan’s 17:30 body tone class

Love Si Evan’s 17:30 body tone class. Just brilliant.

10 de diciembre de 2025
Opinión espontánea
Logotipo de JD Gyms - Newcastle Benton

Respuesta de JD Gyms - Newcastle Benton

Hi - Thanks for the 5star review! It's great to hear your enjoying the classes at our gym.
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Great gym

Great gym with loads of kit available. Even at busy times you can still get a workout in. The whole gym is nice and the staff are always around helping or looking after the place

22 de octubre de 2025
Opinión espontánea
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Respuesta de JD Gyms - Newcastle Benton

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Valorada con 4 estrellas sobre 5

Class's review

The class instructors are lush so friendly out you threw a good work out but make sure your looked after and only managing what you can with clear instructions - facilities mostly good but a few spin bikes need maintenance

22 de octubre de 2025
Opinión espontánea
Logotipo de JD Gyms - Newcastle Benton

Respuesta de JD Gyms - Newcastle Benton

Hello, we're happy to hear that you're so impressed with our Newcastle Benton gym! We appreciate your recognition of the team's support too. We will ensure your feedback regarding the spin bikes is passed on.
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Highly recommend

Been using this gym for almost a year now after trying others this has been the best one I’ve found,
Taylor has been so great with advice,staff are very approachable, highly recommend!!

20 de octubre de 2025
Opinión espontánea
Logotipo de JD Gyms - Newcastle Benton

Respuesta de JD Gyms - Newcastle Benton

Hi - Thank you for the 5 star review and the comments. It's really made our day 😀
The JD Gyms Team 💚

Valorada con 4 estrellas sobre 5

Good value for money

Been a member of JD Benton for over 5 years now. Good selection of machines and free weights.
Generally good clean facilities and changing rooms. Only issue is smell and regularly slow drainage if showers especially at busy times.
Friendly staff

21 de octubre de 2025
Opinión espontánea
Logotipo de JD Gyms - Newcastle Benton

Respuesta de JD Gyms - Newcastle Benton

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Valorada con 2 estrellas sobre 5

I am writing this review to warn…

I am writing this review to warn potential customers of a little trick this company uses to get people through the door. I was told I could “return” as a customer without a signing on fee and it would “only cost me £10 for the month”. There are no contracts, no ties in, just £10 for the first month and if I don’t like it, I can walk away. Brilliant, I’ll give it a shot.

However, when I came to cancel after a couple of weeks, to avoid paying the £29.99 for the next month and onwards, I was informed via generic message that “it can take up to 30 days to action this, as JD Gyms admin are very busy”.

Of course, they didn’t action it in time, the two weeks before my next payment came and went, and I was indeed charged £29.99 for the second month that I didn’t want.

The gym is brilliant in all fairness. If you’re looking for a gym, I would have recommended these, but not now. If you’re going to sign up to these offers, please understand that you are committed for at least another month, or perhaps longer due to how busy JD Gyms admin apparently are!

I feel like I’ve been cheated out of £29.99 to be honest. Poor.

15 de octubre de 2025
Opinión espontánea
Logotipo de JD Gyms - Newcastle Benton

Respuesta de JD Gyms - Newcastle Benton

Hi – Thank you for your review. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Valorada con 2 estrellas sobre 5

Painful clientele !

Been going here for nearly 3 years now its a great gym but just cant do more than 3 days in a row the clients are like tomb stones miserable ignorant stare at you I just have to go to the other gyms in the area the staff are miserable dont speak apart from.the guy in the office hes a gentleman staff should go out there way to speak to everyone lots come here have mental health problems or anxiety , self confidence issues a hello goodbye costs nothing !

24 de junio de 2025
Opinión espontánea
Logotipo de JD Gyms - Newcastle Benton

Respuesta de JD Gyms - Newcastle Benton

Hi there - Thank you for leaving a review. We’re sorry to hear about your experience and it’s understandable when other gym members etiquette effects your workout. We would encourage you to speak with a member of the team on your next visit who will be happy to discuss this further.
Best wishes, The JD Gyms Team 💚

Valorada con 2 estrellas sobre 5

Instructors with zero technique and…

Instructors with zero technique and understanding of how to behave in a class.

28 de mayo de 2025
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Respuesta de JD Gyms - Newcastle Benton

Hi there – Thank you for your review. Please can we ask you to raise any concerns you have to the General Manager of our Newcastle Benton gym. Contact information can be found on the JD Gyms website.
The JD Gyms Team 💚

Valorada con 2 estrellas sobre 5

JD Newcastle

JD Newcastle, the showers are awful, not clean whatsoever, the drains are always blocked. The cleaneness of the women's changing rooms are rotten. We've seen the cleaner come in, do her eyebrows not clean anything and then sign the paper to say it's been cleaned. The equipment is the same tired equipment from when it was Exercise for less but the monthly price is a lot higher. Other gyms within the JD group are alot better.

28 de abril de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Gym is really god but please turn the…

Gym is really god but please turn the heating of in a morning it is verry hard to train

14 de febrero de 2025
Opinión espontánea
Logotipo de JD Gyms - Newcastle Benton

Respuesta de JD Gyms - Newcastle Benton

Hi there

We appreciate your feedback and understand your concern about the gym's temperature in the mornings. We strive to create a comfortable environment for all our members and will take your feedback into consideration.

Best wishes
The JD Gyms Team 💚 

Valorada con 1 estrellas sobre 5

Broken spin bikes

Hi, visited jd gym Benton tonight to do a spin class to see the class was full so unable to take part that’s fine but to see so many spin bikes broken and lined up in the corner is not very good. These bikes have been there a number of weeks without being repaired and this isn’t the first time. It’s unacceptable when people are paying good money and unable to do the activities they pay up for

27 de enero de 2025
Opinión espontánea
Logotipo de JD Gyms - Newcastle Benton

Respuesta de JD Gyms - Newcastle Benton

Thank you for sharing your feedback. We understand your frustration about the broken spin bikes.

We appreciate you bringing this to our attention and will look into the matter.

Best wishes
The JD Gyms Team

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