Basic equipment . Equipment is in good condition. Some faults I noticed: Not enough sanitary stations to wipe down equipment after and before use. Should be more than one leg curl machine... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Basic equipment . Equipment is in good condition. Some faults I noticed: Not enough sanitary stations to wipe down equipment after and before use. Should be more than one leg curl machine... Ver más
La empresa ha respondido
Affordably priced with a large space and cardio section. Lack of gym instructor to give exercise advise/plan which we can book like othee gym. No stream/sauna facility. Only one back extension
La empresa ha respondido
Only used the gym twice so far but each time I’ve never had to wait to use any equipment. The machines look well looked after but for one, (the pec fly) the seat could not be put in different posit... Ver más
La empresa ha respondido
Great gym , wide range of machines to use and nice layout of the gym , different areas for different machines ect. Always well ventilated and music at a good level. However , there are no disinfectant... Ver más
La empresa ha respondido
Escrito por la empresa
90 Newbold Road, CV21 2YX, Rugby, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Basic equipment . Equipment is in good condition.
Some faults I noticed:
Not enough sanitary stations to wipe down equipment after and before use.
Should be more than one leg curl machine for quads.
Think there should be one or two more sets of weights between (4-10kg). I found most were being used during the not so busy period which disrupted my workout plan.
Otherwise we’ll and social gym

Respuesta de JD Gyms - Rugby
Very clean with lots of different weight sets.
Definitely will recommend.
Worth money! 🔥

Respuesta de JD Gyms - Rugby
Affordably priced with a large space and cardio section. Lack of gym instructor to give exercise advise/plan which we can book like othee gym. No stream/sauna facility. Only one back extension

Respuesta de JD Gyms - Rugby
First time to dance fit. Really enjoyed it. Good fun and great instructor

Respuesta de JD Gyms - Rugby
I do not need to use my phone to get in and out of the GYM. It should be a pin as all GYMs.
The bathroom has no hanger to put my cloth on. The electricity went off in the bathroom while the shampoo was on my head.

Respuesta de JD Gyms - Rugby
I honestly don’t understand how cancelling a membership can be this difficult in 2026.
Signing up? That was quick, simple, and straightforward. No issues at all.
Cancelling? Completely different story (Probably on purpose).
I went through the official JD Gyms cancellation process on their website, filled in the form properly, and provided all the details they asked for. Straightforward, right? That’s what you would expect.
A few days later, I receive an email asking me… for the exact same information again.
Not even different details. The same things I had already submitted.
What makes it worse is that the email subject already includes cancellation and my gym location. So clearly, they have my details (From the form). They were able to identify me enough to open a case and send me an email — but somehow not enough to process the cancellation?
So what was the point of the form?
It feels like unnecessary friction added to a process that should be simple. Signing up is easy, but cancelling feels intentionally painful.
At best, it’s inefficient. At worst, it feels like a deliberate attempt to slow things down.
Not a great experience at all.

Respuesta de JD Gyms - Rugby
Spacious, good lighting, plenty of machines, amazing environment, perfect.

Respuesta de JD Gyms - Rugby
Can I ask if the gym is busy between 4.00am and 6:00 am? I'm considering joining however I need that info before as I don't have much time to train. Thank you :)

Respuesta de JD Gyms - Rugby
The gym only has one pec fly machine. It needs at least one more.

Respuesta de JD Gyms - Rugby
The machines are worn out, for example, the padding on the bicep machine is completely collapsed, so it feels like your elbow is resting on bare metal.
The disabled changing room/shower area is dirty.
There isn’t a single hook or bench, so you have to put your stuff on the filthy floor.
There are no lockers for clothes, so after 10pm there’s nowhere to store our belongings and the changing room is locked at 10pm. Why???
The whole place is shit and overpriced. £10 would be a realistic price.

Respuesta de JD Gyms - Rugby
Only used the gym twice so far but each time I’ve never had to wait to use any equipment.
The machines look well looked after but for one, (the pec fly) the seat could not be put in different positions owing to some defect. (Rugby JD).
Apart from that everything was fine, water on tap unlike everlast which I’d just left that doesn’t supply water.
Changing rooms and shower were In good order but the hooks that should be on the backs of the shower doors not one cubicle had one on despite there being evidence of there having been one attached, again Rugby JD.

Respuesta de JD Gyms - Rugby
Hello,
I had a problem renewing my membership. During my second visit to the gym, my QR code stopped working and I couldn’t enter the gym.
Could you please check my membership status and help resolve this issue?
Thank you.
Best regards,
Pawel

Respuesta de JD Gyms - Rugby
Dirty benchs everywhere too much stinky in gym . Too dirty near smith machine stinky. benchs to dirty

Respuesta de JD Gyms - Rugby
I love the variety of classes and the equipment. I am enjoying using the gym. I gave 4 stars because the app can be glitchy when it comes to entry, and it needs an upgrade. Additionally, it would be nice to see the gym staff around without having to seek them out when help is needed. Once again, amazing Gym

Respuesta de JD Gyms - Rugby
I love it, simply love it
I can do what I planned and there is enough equipment for all.
I have what I need including Pull-up bars, Kettlebells and most important 4 heavy boxing bags

Respuesta de JD Gyms - Rugby
JD gym is unique in its own way as it provides me access 24hrs. I love the atmosphere inside and the staff’s are always ready to help. The gym is accessible to everyone and anyone regardless your physical abilities . The equipments are fantastic and you will not be standing in line to use any. The place is absolutely clean and fresh all the time . I can go on and on but give it a shot and you will feel at home in JD.

Respuesta de JD Gyms - Rugby
The machines are good but the gym is quite small. There aren't many classes during the day which is a real shame. More classes would be great!
I also tried to use the gym twice in a day and upon trying the second time it wouldn't let me in which was a shame

Respuesta de JD Gyms - Rugby
The gym has everything I want. The employees are very nice, and the facility is attractive, large, and neat.

Respuesta de JD Gyms - Rugby
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.