JD Gyms - Swansea Opiniones 

334
TrustScore: 4 sobre 5

4,2

3 Glamorgan, Parc Tawe North, SA1 2AA Swansea, Wales, GB


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I cancelled my membership two months ago, after having it for one month as I didn't use it as I found the space to be really overwhelmed and intense. That's fine, just not for me. But they've been tak... Ver más

Valorada con 5 estrellas sobre 5

Just rejoined Parc Tawe JD after going to another gym for couple years. Signed up for the les mills body pump classes - and had the first one with Keira Kane this morn! And she was amazing and Ive bee... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Experience can be improved. Timely update for class schedule. Sometimes it’s being updated an hour ago which brings uncertainty. In case class is cancelled, must be updated on app. A red colou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been going to JD Parc Tawe for a few years now and I have always felt comfortable in the space and extremely welcomed by the staff. Particularly Martyn and Adam, who always go out of their way t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Gimnasio

Sobre JD Gyms - Swansea

Escrito por la empresa

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Información de contacto

  • 3 Glamorgan, Parc Tawe North, SA1 2AA, Swansea, Wales, Reino Unido

  • 1792341034

4,2

Muy bueno

TrustScore: 4 sobre 5

334 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(334)

4473 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The gym is great and staff are…

The gym is great and staff are fantastic!

5 de mayo de 2024
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Respuesta de JD Gyms - Swansea

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Very friendly staff.

Very friendly staff.
Always clean.
Such a lot of equipment no standing around waiting to use anything.

26 de abril de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Love the classes

Love the classes! A big thank you to Yogi for the support and challenging workouts!

28 de abril de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Valorada con 4 estrellas sobre 5

Epic gym overall

Phenomenal facilities and epic functional area. The changing rooms smell strong of sweat though. Could do with foam rollers and resistance bands unless I didn't see where they are kept. Music is decent but would be good if volume was bit lower. Best gym I've been to in a few years.

24 de abril de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

Thank you for taking the time to leave us a review.

Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚

Best wishes
The JD Gyms Team

Valorada con 5 estrellas sobre 5

Friendly environment

Friendly environment and amazing workout equipments

19 de abril de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Very nice gym

Very nice gym, big and comfy area, staffs are so kind

22 de abril de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Valorada con 1 estrellas sobre 5

Poor experience overall

Where to even start…

Only joined this gym a few months ago.
First of all, the ventilation here is shocking. The place often stinks, especially upstairs (where the cardio equipment is), even at non-peak times. It smells like sweat and breath. It feels stuffy and uncomfortable.

It doesn’t matter what time you go at, it’s always packed. The women’s-only gym gets busy too and it’s a tiny space. Can usually find a bench free to use the dumbbells but that’s about it. Prepare to wait for almost every other machine you want. Squat racks are the hardest to get on.

Staff don’t seem to ever patrol the gym which they really need to. Gym etiquette is quite poor here. No-one seems to put plates back where they got them from meaning you’re endlessly hunting for plates. It’s not the staff’s fault how people behave but they could at least do some regular rounds putting weights back where they belong.

Again, not the staff’s fault but changing rooms have an issue with girls taking mirror selfies with others in the background. Don’t want to be snapped getting changed in the background of someone’s photo. Never encountered this issue at a gym before.

As mentioned by a few others, equipment that breaks seems to take an awfully long time to be fixed. Most of the equipment is the same as the old Xercise4Less which I used to go to 7 years ago.

To include something positive, at least, the lighting here is good, not too bright and headache-inducing, it’s just right. Plenty of lockers in the changing rooms, make sure you bring your own padlock.

I switched to this gym because it was much closer but I’ll be going back to my old gym soon.

25 de abril de 2024
Opinión espontánea
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Respuesta de JD Gyms - Swansea

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

We are sad that you wish to leave and hope in the future you will be back to us again.

Best wishes
The JD Gyms Team

Valorada con 2 estrellas sobre 5

Many places to improve upon.

1. Just when you enter the gym you need some kind of internet connection to get in - the wifi for the gym members is horrible (can't even play the music on spotify) and my mobile data takes like 5 minutes to load the QR code (used iPhone 7 and newest iPhone, same results, so hardware issues have been ruled out). 2. The changing rooms are okay (would always like to have more room to sit, but it's fine), some people have a problem with changing rooms being locked at 10pm, but I'd say the bigger problem is a constant smell coming for the toilets. The showers get clogged pretty often so if you come on a busy day it might be a while till you can get into one or you get blasted with water on your feet from adjacent showers by the staff who tries to unclog it. 4. The ventilation system is pretty bad, the moment you go up on the 1st floor where all the treadmills are, the air is already thick and you can get very sweaty just from being there. 5. If there are any group events in the studio you have to pick up a mat, go downstairs to the ground floor, do your exercises, and go back to the first floor to put the mat back. So ideally there should be a 2nd mat rack downstairs for convenience. Overall I would recommend choosing the other gym in the Swansea city centre which is also cheaper at the moment.

16 de abril de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Valorada con 1 estrellas sobre 5

Where is the cancel button

Where is the cancel button? It's so easy to join but it's impossible to cancel the membership. It's a scam and it's impossible to find amd cancel it straightforward.

I have submitted the request and that takes 21 days to approve 😂😂

Are you approving home loan😂

29 de febrero de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

You can cancel by visiting the website and scrolling to the bottom of the home page to raise a cancellation ticket.

So long as you've submitted your cancellation request using our contact form, someone will process that and confirm via email for you. We have included the link below for your convenience.

https://www.jdgyms.co.uk/general-enquiries-form/

Best wishes
The JD Gyms Team

Valorada con 3 estrellas sobre 5

NOT A BAD GYM

THIS GYM DOES NOT LACK QUALITY OR QUANTITY OF EQUIPMENT , LOCATION OF EQUIPMENT IS QUITE SPARODIC . THE AVAILABILITY OF SOME OF THE MACHINES VERY LIMITED . THE ONLY TIMES I CAN TRAIN IS AT PEAK TIMES AND IT DOES GET VERY VERY BUSY .

3 de abril de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

Thanks for taking the time to leave this review. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.

To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Best wishes

Best wishes
The JD Gyms Team 💚

Valorada con 1 estrellas sobre 5

Swansea

They are scam

8 de marzo de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea



Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Valorada con 5 estrellas sobre 5

Not confident 60 year old

I don’t like using a gym as I always feel overwhelmed by how busy it is and I guess I lack confidence.
Took the leap to join JD Gym after speaking to a member of staff via the phone, he was so helpful with all the questions I had and suggested to visit and have a day pass to use the equipment.
I did and I have to say I did not feel overwhelmed as the gym is spacious and light and airy, the music was not to loud and staff we only to willing to help me every time. I have recently joined and have had 3 sessions in my first week 😊

26 de marzo de 2024
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Respuesta de JD Gyms - Swansea

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Valorada con 5 estrellas sobre 5

Plenty of free parking

Ease of use, friendly staff, clean, free parking

25 de marzo de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Valorada con 5 estrellas sobre 5

It’s just if u keep track going…

It’s just if u keep track going everyday you will see results

11 de marzo de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. We're so pleased to hear you are enjoying your experience with us 💚

Best wishes
The JD Gyms Team

Valorada con 3 estrellas sobre 5

Overall a good gym

Overall a good gym. Good central location, plenty of equipment.
Womens gym area only has two treadmills sometimes with only 1 working! Would be good to get more. Perhaps a stair climber/steps master too? In future, if you could offer a cafe area or a creche for mums, that would be great.

16 de diciembre de 2023
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Valorada con 4 estrellas sobre 5

I love the atmosphere

I love the atmosphere. Still trying to get used to being in a gym but everyone sk supportive and helpful.

4 de marzo de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 4 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Valorada con 2 estrellas sobre 5

Swansea women’s gym is not very big…

Swansea women’s gym is not very big there two of each machine and most are out of order not the best experience joined up and just let loose with no idea how to work anything but if we were paying a 300 pound PT Session would of been shown everything . But disappointed with the hype around the gym

4 de marzo de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

Thank you for taking the time to leave us a review.

If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. The email address is swansea@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚 

Valorada con 4 estrellas sobre 5

All you need and room to breath

Has it all to keep fitness fun

3 de marzo de 2024
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Respuesta de JD Gyms - Swansea

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 4 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Valorada con 1 estrellas sobre 5

Very poor when it comes to cleanliness

Very poor when it comes to cleanliness

28 de febrero de 2024
Logotipo de JD Gyms - Swansea

Respuesta de JD Gyms - Swansea

Hi there

Thank you for leaving us some feedback.

With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on swansea@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

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