JD Gyms - West Bromwich Opiniones 

286
TrustScore: 3 sobre 5

3,0

West Bromwich Ringway, Sandwell Centre, B70 7QS West Bromwich, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I love my local JD Gym! The setup is excellent, the staff are friendly and helpful, and having access 24/7 is by far the biggest selling point for me over other gyms. My absolute favorite amenity is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The person who dealt with cancellation of memberships was very helpful and made the cancellation process very straightforward without any further delay or inconvenience. He also welcomed my future re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service is above average. I was at the door searching email sent from JD gym as to how to get inside. A member of staff observed what was going on and assumed I needed help. She opened the do... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Terrible customer service. Avoid at all costs! Beware there is a terrible cowboy parking company called Bank park who control the car park at the gym. Staff at JD gyms are uninterested when you get a... Ver más


Información sobre la empresa

  1. Gimnasio

Sobre JD Gyms - West Bromwich

Escrito por la empresa

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Información de contacto

  • West Bromwich Ringway, Sandwell Centre, B70 7QS, West Bromwich, Reino Unido

  • 1213125137

3,0

Medio

TrustScore: 3 sobre 5

286 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(286)

4455 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

West Brom branch

West Brom branch :

Great aesthetic and locker room areas, however feel like the AC is not working enough feels really hot in there all the time and over crowding is insane from 4:30 PM on weekday.

Women’s gym could be expanded such as the studio space and weights area.

PT having private session to be mindful of other users. Turning off the studio lights to dark mode for your client 🤔 I would see this as inconsiderate of others in the studio who are also training who would prefer to see the equipment they are using.

23 de enero de 2023
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Valorada con 4 estrellas sobre 5

The amount of equipment and it's…

The amount of equipment and it's overall environment. However some of the equipment was broken but overall its a great experience

24 de enero de 2023
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Valorada con 5 estrellas sobre 5

Very clean

Very clean. I tried to go Early in the mornings. There is also a female section separate and that's good.

25 de enero de 2023
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich



Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Customer service is above average

Customer service is above average. I was at the door searching email sent from JD gym as to how to get inside. A member of staff observed what was going on and assumed I needed help. She opened the door and I showed her the welcome mail. She checked on her device, saw my registration was completed and realise I didn't download the app.

18 de enero de 2023
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Valorada con 2 estrellas sobre 5

I signed up for JD Gyms thinking it’ll…

I signed up for JD Gyms thinking it’ll be amazing compared to my previous gym (simply gym) because I had trained at Brierley and thought this was the standard across all of the gyms but now I’m thinking about going back to simply gym because a lot of the time the machines at JD Gyms West Brom are broken. The equipment is starting to show a lot of ware and needs some refurbishment.

13 de enero de 2023
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Valorada con 1 estrellas sobre 5

many machines do not work

3 de enero de 2023
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Thanks for leaving us some feedback.

Sorry if we have some equipment out of order at the moment, we're working to get that back in action as quickly as possible!

The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Amazing

Amazing vibe with amazing machines, don’t have to wait long to have a go.

9 de enero de 2023
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Fantastic Gym

It's been a week joined and I've come from puregym. It's a beautiful gym and the sauna is amazing.

7 de enero de 2023
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Valorada con 5 estrellas sobre 5

Great atmosphere love the Ladies Gym

Love the lay put go the ladies only gym and the facilities. best advice from my daughter, who is already a gym member.

15 de diciembre de 2022
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Hi, thanks for the 5star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍  
The JD Gyms Team 💚  

Valorada con 1 estrellas sobre 5

I am shocked for a jd gym that this gym…

I am shocked for a jd gym that this gym is not good at all , it's busy which isn't the issue it's they don't have enough equipment or attachments for how many people they allow in. The people who do the classes haven't even done that class before let alone taught it

12 de diciembre de 2022
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Hi Lily,

Thank you for taking the time to leave a review. We are sorry to hear of your negative experience. Our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities and your feedback helps us achieve this.

The JD Gyms Team 💚

Valorada con 2 estrellas sobre 5

Showers out of order!!!

On the 5/12/22 at around 14:15 the showers were out of order. They didn’t warn us or tell us of this news via email or any other communications to warn us before hand. Only way to finding out was when arriving to go into the showers with a notice paper on the shower doors saying out of order. A very disappointing experience

5 de diciembre de 2022
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Hello, thank you for taking some time to leave us a review today! Staff do undertake regular maintenance checks and work hard with our maintenance team to keep our facilities in order. Sometimes we do need time to make improvements, and we apologise if this has impacted your experience.

The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Did a circuit class

Did a circuit class, 2nd time with the trainer, really good 30 mins

4 de noviembre de 2022
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Valorada con 1 estrellas sobre 5

The service i recieved when I first…

The service i recieved when I first came to JD gym was rubbish.
I say this because i am a new member and i wasnt aware i had to scan a code to get in.
I was told by member of managment when i come into the gym to get a free day pass, i then asked the black male member of staff he said no.
He then said have i registered my car i said no how do i do it, I had to figure that out myself as i didnt know the screen was on the wall instead of showing me he pointed to it.
The member of staff (black male)was sat at the front to busy on his phone not a care in the world, I was ringing the bell over and over again he couldnt care.
I myself then asked a member of the gym (english girl) how do i get in she said theres someone there then a asian guy came out of the gym (member) and he said that someone is there which there was he then let me in.

24 de octubre de 2022
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

We're really sorry that you were unable to gain access to the gym on this occasion, but please don't let that be your last visit...

Our gyms have barriers at the entrance which you can open using our contactless entry app. If you are unable to gain entry for whatever reason, there is a green button near the gates. Press that and it alerts a member of staff to your presence. Someone will come over to help.

Thank you
The JD Gyms Team 💚

Valorada con 5 estrellas sobre 5

Best

It s very clean gym , and has loads of different machines

22 de octubre de 2022
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Valorada con 1 estrellas sobre 5

Too many people

Too many people. Less open space. Not enough lockers. A/C Not working properly. Entrance only 2 doors one for entry and one for exit. 5 or 6 doors needed for entry and exit.
Only good thing so far is Sauna that is good.

14 de octubre de 2022
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on westbromwich@jdgyms.co.uk

The JD Gyms Team 💚

Valorada con 1 estrellas sobre 5

money went out my account when i…

money went out my account when i cancelled my membership two weeks before.

3 de octubre de 2022
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Hello, thank you for leaving a review.

Please can you send an email query through our website and someone from the member service team can look into this for you.

The JD Gym Team 💚

Valorada con 1 estrellas sobre 5

No access even tho I have paid

26 de septiembre de 2022
Logotipo de JD Gyms - West Bromwich

Respuesta de JD Gyms - West Bromwich

Hello, thank you for leaving a review.

Please can you send an email query through our website and someone from the member service team can look into this for you.

The JD Gym Team 💚

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