J Edwards & Son Funeral Directors Opiniones 

62
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cara, within the office, seems to go out of her way to make sure everything is exactly as you want it to be. John on the day of the funeral was lovely, friendly and again made the day, just as it wa... Ver más

Valorada con 4 estrellas sobre 5

I can’t fault anything about JEwards and Sons . They warm, friendly, polite and nothing was too much trouble for them . Right from the beginning meeting the lovely lady who talk me though the funeral... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Cannot thank Cara and the funeral team on the day enough. They demonstrated kindness, care and compassion throughout the whole process, gifting me and my family our time to grieve, without the adde... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely impecible service from start to finish. From the very first phone call, we were dealt with the utmost respect, sympathy & dignity while dealing with our requests. Due to events outsde... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Director de servicios funerarios
  2. Funeraria
  3. Servicio financiero no bancario

Escrito por la empresa

We promise to give you the best end of life care, support and experience with a compassionate and ethical approach. Whether you’re arranging a funeral now or planning for the future, we’ll give you the time, understanding and respect to ensure a fitting tribute. J Edwards Funeral Directors are based in Waterlooville and are available 24 hours a day, 7 days a week.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(62)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

My mother's funeral, Excellent Service, Thank You Cara

My mother's funeral was in January 2023. Cara is a very special lady who helps you through this difficult time and is so kind, thoughtful and empathic.
Thank you so much for making a difficult time in one's life more bearable.
The funeral ran so smoothly with an excellent quality of service from everyone involved. Cara, the chauffer's et al!
Thank you once again.
Deb Cairns

12 de enero de 2023
Opinión espontánea
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Thank you for leaving a review. We are pleased that Cara at J Edwards was so kind, thoughtful and empathetic and made such a difficult time more bearable.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager


Valorada con 5 estrellas sobre 5

Cara at J Edwards in Waterlooville was…

Cara at J Edwards in Waterlooville was so helpful and kind right from the first call to the day of the funeral.

27 de abril de 2023
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear Elizabeth

Thank you for leaving a review. We are pleased that Cara at J Edwards was so helpful and kind.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

Professional and sympathetic

Professional and sympathetic. Explained al the necessary steps we had to tale and followed all our wishes. The team at the funeral wereexcellent

11 de abril de 2023
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear George

Thank you for leaving a review. We are pleased that our colleagues at J Edwards were so professional and sympathetic and followed all of your wishes.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

Our daughter's funeral

We recently had to arrange our daughter's funeral and the whole experience was faultless. Thanks especially to Cara whose professionalism, care and sympathy in every aspect of the arrangements made a sad time a little easier to bear.

12 de abril de 2023
Opinión espontánea
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear Marian

Thank you for taking the time to leave a review. We are pleased that Cara at J Edwards was caring and sympathetic whilst arranging your daughter's funeral and made this sad time a little easier to bear.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

A faultless service

From start to finish the service provided by Cara and the team was faultless ! Nothing was too much trouble and everything was dealt with compassion and understanding ! Thank you

17 de marzo de 2023
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Thank you for leaving a review. We are pleased that Cara and the team at J Edwards were so compassionate and understanding.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

Cara made our experience extremely easy…

Cara made our experience extremely easy and reassured us the whole way through, she was empathetic and kept me well informed until the funeral, we didn’t feel rushed and answered any emails with questions we had, nothing was too much and was available when we needed, I really appreciated all her help and is a great employee for the company

6 de marzo de 2023
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear Codey

Thank you for taking the time to leave a review. We are pleased that Cara at J Edwards was empathetic and and answered any questions that you had whilst arranging the funeral.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

Faultless from start to finish

Faultless from start to finish, with a very kind, caring and helpful team.

21 de febrero de 2023
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Thank you for taking the time to leave a review. We are pleased that our colleagues at J Edwards were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

Professional and sensitive

The whole experience was made so much easier with their professional and sensitive team. The order of service was outstanding and produced many positive comments from other family members. The spray of flowers they produced for my Grandmother's funeral were beautiful

13 de febrero de 2023
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Thank you for taking the time to leave a review. We are pleased that our colleagues at J Edwards were so professional and that the flowers were beautiful for your grandmother's funeral.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

100% honest and reliable. Thank you Cara!

J Edwards' have arranged 3 funerals for my immediate family over the past 40 years. Always professional, compassionate and with great empathy....whether you're chuckling or crying. Cara you were fantastic for my Mum's Funeral on Thursday 12th January 2023 as were all your colleagues. In good times and in bad. Still going to pop in with a bottle of Mum's best Cava as promised! So get the plastic champagne flutes ready and tell Karen! If I bring Tina we'll be lucky to squeeze on glass each out of it! So, 4pm, someday, it's a date! xx

6 de diciembre de 2022
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Thank for you for leaving a review. We are pleased that Cara at J Edwards was so professional, compassionate and showed great empathy whilst arranging your mum's funeral.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

Teresa Richardson’s funeral

The staff were fantastic,attentive,empathetic and focused. Nothing was to much trouble. Meticulous planning led to a smooth and trouble free day. Mum had a great send off.

18 de enero de 2023
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear Mr Richardson

Thank you for leaving a review. We are pleased our colleagues at J Edwards were so fantastic and attentive whilst arranging your mum's funeral.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

Thoughtful and accessible

Accommodating, responded quickly to queries, understanding and personal care

4 de enero de 2023
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear Mrs Overton

Thank you for taking the time to leave a review. We are pleased that our colleagues at J Edwards were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

Good communication

Good communication, well organised and showed empathy. Would recommend.

17 de noviembre de 2022
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear Ian,
Thank you for taking the time to leave a review. We are pleased that our colleagues in out J Edwards funeral home were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

We have never had to do a funeral…but these guys were fantastic made it so special for our mum 10/10

We have never had to do a funeral before and they were outstanding and most of the off our heads, they dealt with life insurance and bank it's was amazing ,the lady they was with us all the way she was brilliant and always there for us, she booked everything for us it was amazing, the horses and cart were beautiful and everything was exactly how they sid it would be, we couldn't thank them enough, everything was beautiful and perfect for my mum, thank you so so much

16 de noviembre de 2022
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Thank you for taking the time to leave a review. We are pleased that our colleagues at J Edwards were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

The service given was first class

The service given was first class, kept us informed and updated at all times, the funeral was brilliantly directed, I do not think there was anything else that they could have done, would recommend them to all I would talk to.

21 de octubre de 2022
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear Donna,
Thank you for taking the time to leave such a positive review.
We are pleased that our colleagues in the branch and on the day of the funeral were able to offer the best care, support and experience.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

Loss of my mum

At a very sad time in our life J Edwards and Cara and the team were very attentive and comforting and did a splendid job from start to finish Thank you

13 de septiembre de 2022
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear Kim

Thank you for taking the time to leave a review. We are pleased that Cara and the team at Edwards were attentive and comforting.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

Excellent Service From J Edwards & Son

Cara who was dealing with the funeral arrangements was very helpful, efficient and sympathetic she is an asset to J Edwards & Son at Waterlooville.

2 de septiembre de 2022
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear Patricia

Thank you for leaving a review. We are pleased that Cara at J Edwards & Son was so helpful, efficient and sympathetic.

We will pass on your kind words.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

Great Service from start to finish

Many Thanks to Cara and all her team. I Would Also like to say special thanks to Alan and all the transport personnel. It was a great service from Start to finish at a very difficult time. Everything went according to plan on such a Glorious Day. Many thanks from us all.

16 de agosto de 2022
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear Andy,
Thank you for taking the time to leave such a positive review.
We are pleased that Cara and all of our colleagues involved on the day were able to offer such great service during this difficult period.

Kind Regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

Edwards team made a difficult time as…

Edwards team made a difficult time as painless as possible.

14 de agosto de 2022
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear Kim,
Thank you for taking the time to leave a positive review. We are pleased that our colleagues in our J Edwards branch were able to offer the best care, support & experience.

Kind Regards
Claire McGinty
Client Experience and Aftercare Manager

Valorada con 5 estrellas sobre 5

An Excellent Service

As a family we couldn't have asked for a better or more compassionate service. Cara Turner, our consultant, dealt with everything tactfully and with grace. We were extremely grateful for all her help and support during, what was, a difficult time for us.

3 de agosto de 2022
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear Simon,
Thank you for taking the time to leave such a positive review. We are pleased that Cara was able to offer the best care, support and experience during this difficult period. We will pass on your thanks.

Kind regards
Claire McGinty
Client Experience & Aftercare Manager

Valorada con 5 estrellas sobre 5

Excellent service

All at Edwards were efficient, kind and considerate. We cannot fault their service.

3 de agosto de 2022
Logotipo de J Edwards & Son Funeral Directors

Respuesta de J Edwards & Son Funeral Directors

Dear Mrs Kelson,
Thank you for taking the time to leave such a positive review. We are pleased our colleagues at Edwards were able to offer the best care, support & experience.

Kind regards
Claire McGinty
Client Experience & Aftercare Manager

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más