Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I absolutely love this product! Honestly, this is the best jelly mask I have ever used in my life. The texture is amazing, it leaves the skin beautifully hydrated, soothed and glowing after every tr... Ver más

Valorada con 5 estrellas sobre 5

The delivery on time , packaged neatly , no damage, products great and a straight forward check out system .

Valorada con 5 estrellas sobre 5

Been using Jelly Lab for the last two years. And I couldn’t be anymore happier and impressed with the quality and consistency of the hydro masks. I would say these are more a professional use and... Ver más

Valorada con 2 estrellas sobre 5

Really wanted to love this product. I think the instructions on the packets need reviewing as the amount of water you are told to add (40ml - 50ml) is far too much, it just ran straight off the face.... Ver más

Información sobre la empresa

  1. Proveedor de productos de belleza

Escrito por la empresa

JellyLab - Fun, Sustainable Jelly Masks Hydrate, Nourish & Glow 100% Vegan & Cruelty Free Skin Loving Goodness for All Skin Types


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

53 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(53)

11 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Really wanted to love this product.

Really wanted to love this product.
I think the instructions on the packets need reviewing as the amount of water you are told to add (40ml - 50ml) is far too much, it just ran straight off the face. It has taken a few uses to get the correct consistency which has resulted in wasting product and money.

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gorgeous masks

Gorgeous masks, use them in my salon. Fantastic customer service and products xx

4 de agosto de 2024
Logotipo de Jellylab

Respuesta de Jellylab

Thank you for your wonderful feedback! 💜 We're delighted to hear that our masks have been a great addition to your salon and that our customer service met your expectations. Your support is truly appreciated. xx

Valorada con 5 estrellas sobre 5

Great company

Great company, received my products with quick delivery, some products had been oit of stock so they put different products in, i emailed to say i still needed the other bits and they emailed back and said once in stock theyll send them. And they did without me having to chase them up. Very happy.
Absolutely love the products and so do my clients, there skin feels amazing.

31 de julio de 2024
Logotipo de Jellylab

Respuesta de Jellylab

Thank you for the lovely review! We’re so happy to hear you and your clients are enjoying the masks. Thank you for your patience your support means a lot to us!

Valorada con 1 estrellas sobre 5

Absolutely poor product

Absolutely poor product. You get get the right consistency, the measurements you give on the product just makes it too runny and it runs of the face. I won’t be buying this product again.

29 de julio de 2024
Logotipo de Jellylab

Respuesta de Jellylab

Thank you for your feedback! We're sorry the mask didn’t work as expected. The consistency can vary depending on water amounts, and we’d be happy to help you find the right balance. Feel free to reach out if you'd like assistance!

Valorada con 5 estrellas sobre 5

The best Jelly masks!

The best Jelly masks!

The service is always fabulous, products are brilliant, my clients love them

1 de mayo de 2024
Logotipo de Jellylab

Respuesta de Jellylab

Thank you so much for your great feedback 💗

Valorada con 5 estrellas sobre 5

Amazing products

Amazing products. Clients love them! Excellent quick service absolutely love the packaging always cute and fancy

16 de febrero de 2024
Logotipo de Jellylab

Respuesta de Jellylab

Thank you so much for your feedback. We're so happy your clients love our masks as much as we do 💜

Valorada con 2 estrellas sobre 5

Fed up of everything being out of stock

Fed up of everything being out of stock

13 de febrero de 2024
Logotipo de Jellylab

Respuesta de Jellylab

Thank you for your feedback, we are small but growing business and didn't expect our masks to sell out so fast. We're grateful for all the support shown by our customers and will use the feedback to improve 💜

Valorada con 5 estrellas sobre 5

I absolutely LOVE the Jelly masks!

I absolutely LOVE the Jelly mask! Amazing results lovely to use I also loved how quick delivery was and how it was packaged beautifully. Thank you.

21 de enero de 2024
Logotipo de Jellylab

Respuesta de Jellylab

Thank you so much for your feedback. We're so happy you love our masks :)

Valorada con 1 estrellas sobre 5

Still not received the item after…

Still nort received the item after waitong 6 weeks for delivery.

Only compensation has been to refund the delivery..

£88 WORTH OF PRODUCT.
delay in client treatments

27 de diciembre de 2023
Logotipo de Jellylab

Respuesta de Jellylab

Hi Morgan, We're really sad to see your review. You ordered items that were initially out of stock via our Pre-order button. When ordering we highlighted that all items would be shipped as soon as stock arrived which was 6 weeks later. Once our stock arrived your order was shipped via next day delivery Royal mail who unfortunately have been experiencing issues, we also refunded your original postage amount. We have checked your tracking number and it shows your order is out for delivery. Please send us an email as we'd love to resolve this.

Valorada con 5 estrellas sobre 5

Amazing masks!

Amazing! Love these masks and the way it’s packaged etc is lovely! Really nice products and good service. The tubs are easy to read and use!

20 de noviembre de 2023
Logotipo de Jellylab

Respuesta de Jellylab

Thanks for the positive feedback! Glad you like our masks and packaging.

Valorada con 5 estrellas sobre 5

The best!!

The best, top quality products. I could not recommend Jelly Lab more!
The perfect added touch to my treatments, my clients love the jelly face masks - they always leave glowing ✨

2 de noviembre de 2023
Logotipo de Jellylab

Respuesta de Jellylab

Thanks for the glowing review! We're happy our jelly masks add that perfect touch to your treatments. Feel free to reach out if you have any questions or need assistance :)

Valorada con 5 estrellas sobre 5

Amazing quality mask

Amazing quality mask, great staff and speedy delivery❤️❤️

2 de noviembre de 2023
Logotipo de Jellylab

Respuesta de Jellylab

We're glad you love the masks! Thanks for the positive feedback. 💜

Valorada con 5 estrellas sobre 5

Fantastic products

Fantastic products, order came with a lovely hand written note and my clients are really happy with the results

25 de septiembre de 2023
Logotipo de Jellylab

Respuesta de Jellylab

Thanks for the feedback! So happy you and your clients love our masks 💜💜

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más