Received my package today and it was empty. Whoever packaged order did not seal package . Only thing in package was the receipt. No merchandise. Sure hope this is a mistake and you will make this ri... Ver más
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Received my package today and it was empty. Whoever packaged order did not seal package . Only thing in package was the receipt. No merchandise. Sure hope this is a mistake and you will make this ri... Ver más
La empresa ha respondido
I've ordered a hoodie and cap combo for my sons birthday and it is bwing held at customs clearance because there is no commercial invoice.I have emailed 5 times requesting the needed invoice and no... Ver más
I ordered a black sweater as a birthday gift for my son Hector because he is a big fan of Jelly and he loved it and so did I, the only thing is that it took more than 4 days to arrive and I paid for t... Ver más
I placed an order and unt today nothing no message no package nothing. Will never order again
Official Jelly Store Twitter Support!
Holanda
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I bought matching shirts for me and my son from jellystore.com and they didnt have my shirt so refunded my $ but still charged me for shipping for 2 shirts. I contacted customer service and they basically told me sorry thats how its gonna be. I sent them 3 emails after that and got no response. We will never buy from jelly again. Almost $40 for 1 shirt that costed $12.50. Really jelly. Come on
Placed an order on 5/8/2020 it is now 6/11/2020 and nothing. Customer service doesn’t even reply to my emails. HORRIBLE! I will be contacting my bank to request a refund.
I bought a dress which took weeks and weeks to arrive - it was unfinished and faulty. Not only faulty but hideous and badly made - nasty cheap fabric. Of course NOTHING like the the photo used on the Facebook ad. They refuse to take it back and refund my money - of course! What a con!!!
This company stole an image from our website of a pendant that we designed, removed the watermark and say they are selling it. This pendant was created by Sue Beatrice of All Natural Arts.
I paid 15 € extra for it to arrive by 5-10 business days. It did not. the product was shipped 5 days after I paid. i didn't get the product in 5-10 business days, i got it 3 weeks later (4 weeks after i paid). no apologies, no compensation, no explanation other than wait!
Terrible Experience!
I ordered a hoodie from.jelly store..I paid $18 extra for it to arrive by 12-18-19 . It did not..I emailed customer service 3 times with no response. I never got an email that it shipped. When I checked the postnl tracker it showed it left for shipment on 12-4-19 and then nothing after. It finally arrived on 12-23-19. I got an email from customer service only after it arrived with a link showing it had been delivered . No apologies or anything. Terrible Experience!
Jelly store should have a Jelly plushy just like his girlfriend because his girlfriend got a plushy.
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