JENNEN Shoes Opiniones 

193
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The shoes are amazing. I bought one pair just recently and loved everything about it; shoe style, material and most importantly the comfort. Also, the CS team is amazing, specially Krystal. She was ve... Ver más

Valorada con 5 estrellas sobre 5

I've purchased 3 pairs of sneakers - Mr Sacil Beta, Mr Bartok and Mr Bruce Lee slips ons and they are well made and comfortable and have worn well so far - over 1 year now - at least comparable to oth... Ver más

Valorada con 5 estrellas sobre 5

I've purchased 3 pairs of boots over the years can't wait to try out the casual sneakers.

Valorada con 5 estrellas sobre 5

The store is user-friendly and intuitive to use, offering a wide variety of shoes which can be sorted according to colours, style and lift/height. I have purchases 2 pairs in the last couple of years,... Ver más

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Información sobre la empresa

  1. Zapatería

Sobre JENNEN Shoes

Escrito por la empresa


JENNEN
JENNEN

Welcome to JENNEN Shoes

Established in 2007, JENNEN Shoes is a Melbourne company that specialises in the design of elevator shoes.

JENNEN Shoes have helped over 150,000 men stand taller, including Hollywood celebrities, Australian politicians, AFL players, basketball players, lawyers, businessmen, police officers, security guards and grooms.


JENNEN


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(193)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Jackie just made my buying experience…

Jackie just made my buying experience so much better!
I had lost a discount code and Jackie created one for me on the spot. This is the kind of service that will definitely make me come back and buy more from the store! Cheers!

4 de mayo de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

I’ve ordered for my wedding a pair

I’ve ordered for my wedding a pair of shoes. During the process u can very easily contact the team and ask for an update. Because I’ve received my package really late I got a full compensation. So it’s really a company that thinks with you. The shoes are really beautiful and functional. Due to covid I’ve received my package finally 2 months later. This is the fault of the delivery company Australia post. My advice to the team if it’s possible to look for another delivery company to work with. That will make the company a 5/5 :)

18 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was anxious about purchasing but have…

Was anxious about purchasing but have loved them, make a huge difference and gives extra confidence

19 de mayo de 2021
Opinión espontánea
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Respuesta de JENNEN Shoes

Hi David, thank you so much for your feedback. We're so glad you love the shoes and that you had a good shopping experience online. Take care! Jennen @ JENNEN Shoes.

Valorada con 5 estrellas sobre 5

Incredible customer service

Incredible customer service. I missed a sale by one day, but one of the customer service representatives, Krystal, was able to reinstate the sale.

Great quality shoes and quick delivery. All boots give 40% less height than advertised, for example 7 cm boots only give slightly over 4cm in height. Nevertheless, 5 stars overall from me.

3 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Care

I had issues with the size of the ordered shoes. I contacted support for help, how to proceed with the Return. Krystal from the customer care helped me to deal with the all the issues that I had.
Return was successful, she was very helpful and friendly, and I got the new pair of shoes in the correct size.
I had issues with the size of the ordered shoes. I contacted support for help, how to proceed with the Return. Krystal from the customer care helped me to deal with the all the issues that I had.
Return was successful, she was very helpful and friendly, and I got the new pair of shoes in the correct size. I am very happy to have them :)
I would like to thank her again, she is the best :)

20 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Shoes Ever.

I ordered Mr. Ferras, 8cm height increase, it arrived earlier than expected. The shoes are comfortable and it really gives you that extra confidence. The quality is amazing! Will definitely order more.

5 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful quality

Beautiful quality, great lift!

4 de agosto de 2020
Opinión espontánea
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Respuesta de JENNEN Shoes

Dear Julie, thank you so much for your review. It made our day! Take care and stay safe. Jennen.

Valorada con 2 estrellas sobre 5

I got a substandard product delivered…

I got a substandard product delivered and with COVID I dont have the time to send it back.

14 de julio de 2020
Opinión espontánea
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Respuesta de JENNEN Shoes

Hi Lawrence, thank you for your review. We are always happy to help. If there are delays due to Covid, we are happy to still accept your shoes back for a full refund. Just make sure they're in brand new condition. I'll pass on your order number to the care team and they'll reach out to you to help extend the return period. Thank you Lawrence, and take care during these tough times. Jennen.

Valorada con 5 estrellas sobre 5

Brilliant Shoes corrected my leg height…

Brilliant Shoes corrected my leg height discrepancy as stated with only a bit of tinkering. I initially ordered one size too big as my previous shoes had always needed several inserts. Jennen gave clear instructions as to their return policy and got my second attempt at sizing to me promptly.
I can easily say these shoes are helping me change my life for the better as I can now run after years of thinking there was no fix for a 4cm+ shorter leg.
Taking out the high insole on my longer leg was almost 3cm.
I recognise the majority of customers are here for some extra height, however, this is another market that doesn't have enough options and is often told by doctors about surgery - a pair of Jennen shoes is a much better step.

13 de julio de 2020
Opinión espontánea
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Respuesta de JENNEN Shoes

Dear Andrew, thank you so much for your lovely review. We are so happy to hear that our shoes have assisted you with your leg length discrepancy. If you need any assistance in future, please don't hesitate to get in touch with our care team. We offer live chat support 9am till midnight, 7 days a week. Take care. Jennen.

Valorada con 1 estrellas sobre 5

I had to return my purchase

I had to return my purchase. The shoes were too bulky and big. I paid $26 to mail back my return. I still haven’t gotten notice if my return was received. I haven’t received my refund yet and it’s been over two months that I made my return.

13 de julio de 2020
Opinión espontánea
Logotipo de JENNEN Shoes

Respuesta de JENNEN Shoes

Dear Katrin, thank you for your review and our apologies on this. Do you have the tracking number? If so, can you please get in touch with our care team on our website? We offer live chat and phone support from 9am till midnight, 7 days. I have noticed your order number, so we'll look into this. Thank you and have a lovely day. Jennen.

Valorada con 5 estrellas sobre 5

Excellent Product and Service

My husband is very self concious about his height. He is a lot more confident now, with Jennen shoes for every occasion. Very happy with the quality of the product, and the quality of the customer service.

9 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality shoes

Quality shoes. Quality service. Quick delivery. Overall can't fault them.

8 de julio de 2020
Opinión espontánea

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