JJ Kavanagh & Sons Opiniones 

204
TrustScore: 2.5 sobre 5

2,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was super impressed by and forever grateful of the help and service I received from the team at JJ Kavanagh. I left some important documents on one of their buses and the customer service team, par... Ver más

Valorada con 1 estrellas sobre 5

Paid 45 euro for a Dermot Kennedy concert bus ticket and bus never showed up were thrown on a Dublin airport bus over an hour and a half later and thrown off in Carlow for another 40 minute wait for s... Ver más

Valorada con 1 estrellas sobre 5

We recently booked a return coach trip to a concert in Thomond Park, The bus was scheduled to leave Nenagh at 15:30 but it was 16:20 before it eventually arrived. We had the option of taking v... Ver más

Valorada con 2 estrellas sobre 5

Bus driver a few weeks back told me they were switching to cashless payments and need to use card when i offered cash to use the bus, luckily i had both at the that time. I went to use the bus today... Ver más

Información sobre la empresa

  1. Empresa de autobuses

Escrito por la empresa

Founded in 1919 by James and Mollie Kavanagh, JJ Kavanagh & Sons began as a small, family-run business with a single bus serving local routes in the rural town of Urlingford, Co. Kilkenny. From these modest beginnings, we have grown into one of Ireland’s foremost coach operators, renowned for our unwavering commitment to safety, reliability, and innovation. Over the past century, we have transformed the coach travel industry, adapting to the changing needs of our passengers while never compromising on the quality of service. Today, we operate over 300 services daily, transporting more than 3.5 million passengers annually across Ireland, connecting cities, towns, and rural areas with ease. An extra-ordinary journey At JJ Kavanagh, we understand that travel is more than just getting from one point to another—it’s about the experience. That’s why we’re dedicated to providing a travel experience prioritising passenger comfort, safety, and sustainability. Our fleet is one of the most modern in Ireland, equipped with the latest technology and safety features to ensure you arrive at your destination smoothly and securely. Backed by a team of over 200 dedicated professionals, we’re proud to be a company that travellers trust to deliver safe, reliable, and comfortable journeys.


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

204 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,3

Todas las opiniones

(204)

45 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Texas Tornado Tour

we chartered a bus for our team from Dublin Airport to Kilkenny where the majority of the group was staying. First there was an issue with someones luggage, the driver waited for them to secure it and get on bus. Second amazingness of this driver was that there was a cab scheduled to meet bus at hotel to transport a few passengers to the castle we were staying at. He took them to the castle without having to change vehicles. This is an above and beyond work ethic in my opinion!

28 de agosto de 2023
Opinión espontánea
Logotipo de JJ Kavanagh & Sons

Respuesta de JJ Kavanagh & Sons

Thank you T. Nordstrom for giving us 5 stars for your recent experience with JJ Kavanagh's coach hire services. We really appreciate positive feedback. Hopefully we can provide a charter for you and your group again one day soon!

Kind regards,
Laura
JJ Kavanagh & Sons

Valorada con 5 estrellas sobre 5

Just wanted to leave a review for one…

Just wanted to leave a review for one of the lovely drivers, Abdul. I was travelling on the 717 route from Dublin airport to Clonmel and I had the pleasure of being on the bus driven by Abdul. He was very lovely to all his passengers and went out of his way to make sure everyone was comfortable. It was an extremely hot day and he individually checked everyone’s AC above their seats to make sure they were working. He helped his passengers load their luggage. He was so very helpful. He also drove very calmly and confidently and it was a very comfortable and smooth journey. Thank you so much Abdul, it is very much appreciated.

8 de septiembre de 2023
Opinión espontánea
Logotipo de JJ Kavanagh & Sons

Respuesta de JJ Kavanagh & Sons

Hi AS,

We really appreciate you taking the time to leave such a lovely 5-star review about our driver Abdul! We will make sure to pass this on to him.

Kind regards,
Laura
JJ Kavanagh & Sons

Valorada con 5 estrellas sobre 5

I was traveling from Dublin airport to…

I was traveling from Dublin airport to clonmel. It was a warm day and the bus broke down a few times. Eventually The bus broke down middle of the very busy motorway. I got a severe panic attack. The driver Jason took care of me while we were waiting for an other bus to arrive He was wonderful he helped me out. Thank you I am very grateful.

31 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst Customer Service

Worst Customer Service. Booked a wrong itinerary. Called the customer service to change it and reschedule it for the same day. No refund or not even able to reschedule it. Never going to use the service and will advise others not to

5 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nicest driver ever

Was on the 10:30 airport bus to Clonmel, and had the nicest driver ever. Very helpful and cheerful to everyone who had some sort of a problem, and helped with suitcases and all.

3 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Appalling service on the Waterford to Dublin Airport route. Service was due to arrive at 3:30pm at Dublin Airport but we were informed at 3:45pm at the Red Cow roundabout that there had been a change to the route and we wouldn’t arrive at the airport until 6pm.

Finally persuaded the driver to bring us but we arrived an hour later than planned. I just about managed to make my flight but there were a lot of other passengers who missed theirs. Overall, an absolutely terrible service that I would avoid at all costs.

18 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleasant journey

I travelled from Clonmel to Dublin on the 6.30am bus on 10th August 2023. The bus arrived on time and the driver was very nice and helpful. He also hadn’t blocked off the 4 front seats like some of the drivers do with no explanation. A very enjoyable journey.

10 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

My 19 years old son and his friend were…

My 19 years old son and his friend were just told there was no seats left on bus going from Dublin to Waterford..They prebooked there seats 1 month ago.Now they are waiting for next bus 3.5h...Shocking service...Extremly unprofesional!!!!!

6 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

NO GUARANTEED BUS SEAT ON THIS SERVICE

In manifest contradiction with what is stated on this company’s website, your seat on the bus of this company is NOT guaranteed even if you have paid for the seat in advance.

I booked 4 seats for my family from Carlow coach park to Dublin airport and there was solely one seat available on the bus when we boarded the bus and the driver told us to take the next bus. Additionally, the bus arrived 20 minutes late.

This service does not assure that you will get to the airport in time. I used it to support a local company but this mistake will not be repeated and I will use an alternative service in the future.

1 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Colin Mullane

Colin Mullane , the driver, got me to Dublin airport on a flight I thought I would miss , i am so grateful for his professionalism and recommend this company

29 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would like to thank Greg sincerely…

I would like to thank Greg sincerely from the bottom of my heart on the 717 route from Kilkenny to airport route.. who couldn’t have made our trip more manageable.. my knee was giving me trouble and he organised assistance from the bus zone all the way through security

11 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Driver tiredness and lack of concentration

Driver seemed very very tired..Drinking from large bottle, putting on hand sanitizer and bending to a bag on ground to get nuts to eat.
All this was going on with one hand on the wheel! It was a nightmare...I was too afraid to say anything. It was on bus from Airport back to the Country...2 hours and 30 mins.
Lovely helpful Man but needs to concentrate more on his driving ....

12 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unreliable service, very dissapointing

It’s a shame the way JJKavanagh company treat their customers. I purchased a return online ticket Portlaoise to Eden Quay this morning. Driver informed that there will be bus transfer at the Red Cow. By the way, the bus tranfer doesn’t mean, that another bus will be waiting there. Instead, passengers waited for 30min until Carlow- Dublin bus came and picked us up. Many people could not wait any longer, so they took Luas to town at their own expense, so they would not be late for work. This exact situation happened 3 times already in the last 6 weeks, and I don’t even travel daily. Just to let you know JJKavanagh team- I purchased an online ticket Portlaoise to Eden Quay without transfer/ bus swap option, so my minimum expectation would be to travel to Eden Quay without being left waiting for a different bus at another bus stop for 30min before I could continue my journey to work. Passengers should only be asked to get off and wait for another bus if there was a breakdown, not because it works better for you to bring people to Red Cow and let them wait for the next bus. I am looking for options not to use your services anymore, because it is unreliable and you also disrespect your customers.

30 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Luggage lost!

I took a JJbus from WIT (1.15am) to Dublin airport (3 am) on 23rd of June 2023. I would like to make a complaint about a bus drive on that day.Once I got off the bus to check my luggage at the airport car park zone 16 and my luggage was gone, somebody took it or might switch it with me. At that time, I told the bus driver about this situation. He did not care or even help me with this. He only said to me that the only one luggage left there (wasnt mine), should be mine and then he drove the bus out of the car park immediately. So, I needed to continue my journey without the luggage. Such a terrible bus driver!!!!!!

23 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Oversold ticket

I prebooked my ticket online. The bus came full and I had to wait for 2 hours for the next bus even i had prebooked my ticket. I called the customer service to ask if i can get the refund and get onto another bus. The customer service said NO. They dont refund the ticket (even is their fault oversold the ticket).

2 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Completely unreliable

Completely unreliable. Bus is never on time. Schedule needs to be changed. Realtime app only partially works. So frustrating if you need to be anywhere on time.

24 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worse bus service ever in waterford…

Worse city bus service ever in waterford city always late most of the time late 50 minutes sometimes 1 hour and 30 minutes I'm very disappointed the bus inspector should inspect or investigate because it seems the bus drivers are lost

13 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

JJ Kavanagh rip off warning

Avoid these scam artists at all costs. They refused their own ticket believe it or not. Ticket was for 1 adult and 2 children (53 euros). Driver took it upon himself to refuse the adult part of ticket going from Carlow to Dublin. Proceeded to say bookings only, had to beg to be taken and after minutes of pleading he requested more money. Manipulated the customer out of parting with more money for himself more than likely. We nearly missed an international flight. This is like something you'd get in north Africa. Company refusing to reimburse money. My God a new low for a transport company. How they are aloud to operate like this I'll never know. Don't take a chance. Avoid travelling with this joke of a company.

13 de abril de 2023
Opinión espontánea

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