Although I’ve had some bad experiences, I’ve found the staff here in the UK and in Jamaica willing to do what’s necessary to resolve my problems as expeditiously as possible. I have also found that th... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The website needs improvement. Whilst this is a convenient way of sending money from US to Jamaica, the website is oftentimes down/inoperable. I find this to be inconvenient. There are also times when... Ver más
La empresa ha respondido
I’ve always used JN money transfer to send funds to anyone in Jamaica. It’s very convenient and easy to use and the money goes directly to the receiver’s card which I love, no long lines and plenty q... Ver más
La empresa ha respondido
To be able to send money to family members from the comfort of my home and not having to find a shop to do this is a bonus. Maybe look at more locations across the UK for those who are not yet doing... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Información de contacto
4,2
Muy bueno
3 mil opiniones
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very poor service and very poor…
Very poor service and very poor communication..systems seems archaic need to respect customers more.
10 de abril de 2026
Learning to navigate JN's website
15 de abril de 2026
Respuesta de JN Money
Dear valued customer, thanks for your feedback! We’re glad to hear you’re learning to navigate the website. We’re continuously working to make the experience smoother and more user-friendly, so please feel free to share any suggestions along the way.
The website needs improvement
The website needs improvement. Whilst this is a convenient way of sending money from US to Jamaica, the website is oftentimes down/inoperable. I find this to be inconvenient. There are also times when account transfer takes longer than stipulated.
15 de abril de 2026
Respuesta de JN Money
Dear valued customer, thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with the website and transfer times. We understand how important reliability and speed are, and we’re actively working to improve both. Your input is valuable, and we appreciate your patience as we make these enhancements.
Respuesta de JN Money
Dear valued customer, thank you for bringing this to our attention. We’re sorry for the inconvenience caused by service interruptions and understand how frustrating that can be. We’re working to improve reliability and appreciate your patience.
Althea Morris is an amazing agent
Althea Morris is an amazing agent. I love this location because you get treated like royalty.
14 de abril de 2026
Opinión espontánea
Respuesta de JN Money
Dear Dianne Ellington, Thank you for the 5-star review. We are pleased to hear that Althea has been providing you with excellent service. We will certainly acknowledge her for her efforts. Thanks again for choosing JN Money Services.
Although I’ve had some bad experiences
Although I’ve had some bad experiences, I’ve found the staff here in the UK and in Jamaica willing to do what’s necessary to resolve my problems as expeditiously as possible. I have also found that the people working on the frontline are extremely professional, courteous, helpful and empathetic. They are a pleasure to speak with and should be awarded with increase salaries. And I’m talking the staff who answers the telephone. They’re just brilliant 💯💯👏👏👏👏
12 de abril de 2026
Respuesta de JN Money
Dear Patrick Walker, Thanks for the awesome review. We appreciate your feedback and will recognize our UK team for delivering exceptional service. We value your business and look forward to serving you again soon.
Seamless and very quick.
9 de abril de 2026
Respuesta de JN Money
Dear Norma Carter- Johnson, Thanks for the positive review. We appreciate your feedback and look forward to serving you again soon.
Fast and straightforward
10 de abril de 2026
Respuesta de JN Money
Dear Karlile Thomspon, Thanks for the 5-star review, we appreciate your business and can't wait to serve you again soon.
Fast
Fast, convenient and very secured. All from the comfort of my home. Online transfer.
9 de abril de 2026
Respuesta de JN Money
Dear valued customer, thanks for the 5-star review. We are happy to hear that you find our online platform easy to use, we value your business and can't wait to serve you again soon.
Good and effiecient customer service
Good and effiecient customer service
18 de marzo de 2026
Opinión espontánea
Respuesta de JN Money
Dear Valued Customer, thank you for your feedback! We’re glad you found our customer service good and efficient. We appreciate your support and look forward to serving you again.
Respuesta de JN Money
Dear Valued Customer, thank you for your kind words! We’re delighted to hear you had an excellent experience depositing to your JN Bank Account. We appreciate your support and look forward to serving you again.
I am satisfied with sending money with…
I am satisfied with sending money with JN, I had a few issues which was resolved.
2 de abril de 2026
Respuesta de JN Money
Dear Valued Customer, thank you for your feedback! We’re happy to hear that you’re satisfied with our service and that your issues were resolved. We appreciate your trust in JN Money and look forward to serving you again.
Respuesta de JN Money
Dear valued customer, thank you for your kind words! We’re glad you find our platform easy to use and that sending instant payments to your loved ones is smooth and convenient. Your support means a lot to us!
I was unable to send money via JN for…
I was unable to send money via JN for over a month
21 de marzo de 2026
Respuesta de JN Money
Dear valued customer, thank you for your feedback. We’re sorry to hear about your experience and the delay you faced. This issue was due to our payment processor being down, which temporarily affected our ability to complete transactions. The service has since been restored, and everything is now back to normal. We truly appreciate your patience and understanding.
The apps is so easy to use.it makes my…
The apps is so easy to use.it makes my transfer move fast then I think but the fee could be abit lower.
27 de marzo de 2026
Respuesta de JN Money
Dear Valued Customer, Thank s for the positive review. We are happy to hear that you find our service both convenient and reliable. Our goal is to provide the best service to you and all our customers. We appreciate your continued support and look forward to serving you again soon.
The process is straightforward once you…
The process is straightforward once you get the hang of it
27 de marzo de 2026
Respuesta de JN Money
Dear valued customer, thank you for your feedback! We’re glad to hear you found the process straightforward once you got the hang of it. We’re always here if you need any help along the way!
Well come back online
26 de marzo de 2026
Respuesta de JN Money
Dear valued customer, thanks for your support! We’re glad to be back online and look forward to serving you again.
good value for money
25 de marzo de 2026
Respuesta de JN Money
Dear valued customer, thank you for your feedback! We're glad you found our offering to be great value for money. We appreciate your support and look forward to serving you again soon.
The quickness and professional in…
The quickness and professional in rectifying the problem.
24 de marzo de 2026
Respuesta de JN Money
Dear valued customer, thank you for your kind words! We’re glad we could resolve the issue quickly and professionally. Your feedback means a lot to us.
My experience was great because it…Nice and straight forward
My experience was great because it takes little time to send off the money to the recipient, nice and easy 👌
24 de marzo de 2026
Respuesta de JN Money
Dear Valued Customer, Thank s for the 5-star review. We are happy to hear that you find our service both convenient and reliable. Our goal is to provide the best service to you and all our customers. We appreciate your continued support and look forward to serving you again soon.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.