My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Ver más
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My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Ver más
La empresa ha respondido
Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Ver más
La empresa ha respondido
Engineer is superb, friendly and very careful and thorough in all regards. Arrived on time and all repaired fine. The booking a date system does need speeding up as you feel like your request has... Ver más
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Had a smashed glass top on a Bora hob. Bora contacted JES on my behalf and within 24 hrs a home visit was arranged for 7 days later. Engineer arrived exactly as promised and did a fantastic job i... Ver más
La empresa ha respondido
UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.
Ibstock, LE67, Leicester, Reino Unido
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Super fast and truly excellent service from the time they received the fault to resolution- thank you!

Respuesta de Joint Electrical Services Ltd
Very professional and helpful. Would recommend JES!

Respuesta de Joint Electrical Services Ltd
Bora recommended JES after we accidentally damaged the glass on the hob. Mark the engineer attended promptly and replaced the glass and fitted a trim. Unbeknown to us the hob had not been fitted properly (not by JES!), Mark pointed this out and rectified the problem. Mark was very thorough, courteous and efficient.

Respuesta de Joint Electrical Services Ltd
JES were appointed by Bora to fix an issue that we had on our Bora Pure S induction hob. It is almost new so it was an in warranty repair. All communication from them was top notch with no delays. The engineer (David) that came gave us a text to let us know he was 30 mins away.
When he arrived he made protecting worktops and flooring his first task. A nicer chap you will not meet.
Very knowledgeable regarding the product and a pleasure to chat with. He fixed the problem, checked everything out, made sure things were clean and went on his way. Many thanks JES, Anne Steele and David.

Respuesta de Joint Electrical Services Ltd
Good communication, easy to get an appointment booked in. Engineer was friendly and quickly sorted the problem. Aftercare phone call was also appreciated.

Respuesta de Joint Electrical Services Ltd
Joint Electrical Services Ltd provides good service with knowledgeable and efficient engineers who are calm and clean. They ensure a seamless experience with text messages confirming time slots and tracking arrivals. The engineers, like Mark, are friendly and professional, and the communication from head office, especially from Anne, is thorough. However, the booking system could be faster; it can initially feel like requests aren't being addressed promptly. All in all, they provide reliable service once the booking process is complete.

Respuesta de Joint Electrical Services Ltd
JES were fantastic in sorting an issue with my Bora hob. Great communication on when the engineer would arrive. The engineer was super professional and knowledgeable and resolved the issue with the hob which also needed engagement with my solar equipment vendor! Would recommend JES for their knowledge and expertise and the great care taken whilst resolving the issue. Thanks Michael!

Respuesta de Joint Electrical Services Ltd
Two of the burners on my 10 year old Barazza gas cooker had stopped lighting. The JES engineer was excellent. Communicated time of arrival, took great care in removing the top of the entire gas cooker. Spent most of the afternoon fixing the problem. Cleaned up and took away waste material. Pleasant individual to have in the kitchen. I would thoroughly recommend.

Respuesta de Joint Electrical Services Ltd
Quite pricey, but very professional, competent service engineer arrived promptly and effected a necessary repair.
I would recommend to use them.

Respuesta de Joint Electrical Services Ltd
Excellent service on our Bora hob. Very professional and neat. Thank you

Respuesta de Joint Electrical Services Ltd
JES recently repaired a Westin extraction hood for me and gave excellent service all round from booking the appointment to completion of the job.
Many thanks

Respuesta de Joint Electrical Services Ltd
J.E.S. Have been exceptional in all matters pertaining to a problem with my Bora extraction units . Bora agreed to complete the work under warranty even though it is 4+ plus years old . This was at the insistence of J.E.S. management. Their communication to both parties has been fantastic at all times and the work was completed quickly and cleanly .
They deserve 6 stars for their effort throughout and cannot recommend them enough .

Respuesta de Joint Electrical Services Ltd
Great speedy service from JES on repair of Bora Hob.

Respuesta de Joint Electrical Services Ltd
Booking process for service visit was easy and clear. On the day the engineer communicated clearly when he would arrive and job was completed without fuss and great attitude towards their trade.

Respuesta de Joint Electrical Services Ltd
We had an issue with our new Bora hob which was sorted out by JES on the same day that I contacted Bora. I was kept updated on the arrival of the engineer at all times and found him to be amiable and competent and the problem was sorted without a return visit.

Respuesta de Joint Electrical Services Ltd
Our BORA X BO was delivered with a distorted outer frame. JES were appointed to remedy. The technician arrived on time and undertook the work with the skill of an avionics engineer! He also checked the installation and recorded every move on a report form. Very impressive service

Respuesta de Joint Electrical Services Ltd
Helpful, responsive and punctual. Great communication and JES were helpful in finding an available time slot. Engineer was very pleasant and phoned with arrival time.

Respuesta de Joint Electrical Services Ltd
An engineer visited to attend to a Bora job issue. Very professional, curious and clean &tidy. Attended on time & issue resolved. Excellent service

Respuesta de Joint Electrical Services Ltd
Had a smashed glass top on a Bora hob. Bora contacted JES on my behalf and within 24 hrs a home visit was arranged for 7 days later.
Engineer arrived exactly as promised and did a fantastic job in repairing. He took great care in protecting the surfaces he was working on and cleaned up impeccably. Hob was repaired and induction rings and extract fan were all tested.
Would have no hesitation in recommending these guys.

Respuesta de Joint Electrical Services Ltd
Amazing service. Call out was quick, I was kept fully informed at all times. The engineer was knowledgeable and friendly. Issue was fully resolved. Thank you.

Respuesta de Joint Electrical Services Ltd
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