Joint Electrical Services Ltd Opiniones 

208
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Engineer is superb, friendly and very careful and thorough in all regards. Arrived on time and all repaired fine. The booking a date system does need speeding up as you feel like your request has... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a smashed glass top on a Bora hob. Bora contacted JES on my behalf and within 24 hrs a home visit was arranged for 7 days later. Engineer arrived exactly as promised and did a fantastic job i... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de electrodomésticos

Escrito por la empresa

UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

208 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(208)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Reliable and swift

We reported a problem on Friday afternoon, but received a phone call, email and text with a promising response. Obviously we had the weekend inbetween, but on Tuesday morning someone arrived promptly and fixed the problem.
Excellent communications, and good follow-up

6 de agosto de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Hi Harry, we are very grateful that you have taken the time to post your positive comments regarding your experience with the JES team from initial contact to post.
Check out our service plans on the website:www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Reliable company

Have used them previously. They are not cheap. They have to come from the Midlands to undertake the work but they are reliable and solve the problem and come relatively quickly having analysed the problem in a methodical way. They are always courteous and available to talk to.

17 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Dear Roger, thank you for recognising the reliability and availability of our company.
Check out our service plans on the website:www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Fixed Bora Hob

Fixed Bora hob - Very efficient, professional and tidy. Thx all

5 de agosto de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Dear Asim, thank you for reviewing your experience with JES.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

J.E.S service call

J.E.S visited to fix my Mercury oven. The team arrived on time and did a wonderful job. My range looks wonderful and is working beautifully.
Thank you

23 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Hi Juliet, we are grateful for your feedback and positive comments.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Thank you for the great and prompt…

Thank you for the great and prompt service.

22 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Thank you for appreciating our efforts.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Excellent service. Thank you Mark!

Mark did a great job. He was on time, polite and protected the area before fixing the issue. Also found another issue and did the necessary to log this with the appropriate teams. Very pleased overall

22 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Dear Amit, thank you for you feedback with JES and the efforts of our engineer.
Check out our service plans on the website:www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Bora hob fixed

Got a phone call to discuss the problem. Prompt visit from Mick who fixed our hob in no time. V pleasant and didn’t leave any mess. Great experience all round

15 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Thank you for your review and we are happy you were pleased with JES.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Thank you for the most amazing service…

Thank you for the most amazing service and turning everything around to meet my deadline, so grateful

18 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

We appreciate your recognition of the JES service provided to our customers.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Bora professional downdraft fault

Made contact with Bora to advise of the fault. JES contacted immediately to arrange an appointment for an engineer.
JES confirmed the approximate time the afternoon before. Engineer confirmed the time on the morning too.
He arrived on the dot. Was professional, friendly and respectful of the new kitchen. Used protective cover's on worktops. Advised what he was doing to repair the downdraft. The hobs are flush mounted so he had to remove, repair and re silicone back in. He did a great job. Couldn't tell they'd been removed.

18 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Hi Wayne, we appreciate you sharing your positive and professional experience of JES.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Friendly efficient service

Friendly efficient service. Mark kept me informed of what he needed to do throughout the whole process, completing the job quickly and effectively.

9 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Hi Stephanie, Mark has requested I thank you for your positive feedback about your service visit.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Great service

Very prompt service when I found I had a problem with my new kitchen extractor One phone call and they gave me a time and date for the engineer which was about one week Now it’s I will all fixed ps the engineer was very good with his apprentice

9 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Hi Barry, thank you for your feedback and noticing our professional engineers are passing on their valued knowledge to our apprentice.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

After contacting Bora to report of a…

After contacting Bora to report a fault on our Bore Pure Induction hob JES contacted us immediately and kept us informed when engineer could visit us.
Great service and engineer was very tidy and professional, explaining what he had replaced and made sure his pans and our pans worked sufficiently. Loved the Bora protector mats he used to protect kitchen unit and floor. Repair under warranty but would definitely use again if we need to in the future.

9 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Dear Mr Brown, thank you for your comments on your experience with JES and noticing our engineers efforts to protect your property during his visit.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Engineer visit

We had an engineer visit our home, he was polite, clean and efficient he explained what he was doing and we were very impressed with the service.
We would highly recommend JES.

9 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Hi Georgina, thank you for sharing the positive experience you received from JES.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Michael arrived on the dot of 8am

Michael arrived on the dot of 8am, he worked very quickly and efficiently, solving the problems with the hob. It now works as you would expect a Bora hob to.

8 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Dear Christine, Michael has asked us to thank you for recognising his hard work.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Respectful, tidy and on time

Plenty of communication before hand so I knew when to be in for the appointment.
We had Michael who was polite, informative and showed the greatest respect to our property.
The are he was working was covered to protect the floor and made sure that all tools etc were not placed directly on worktops.
Overall I couldn't ask for anything more.
Thank you

1 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Hi Wayne, We are pleased you notice our engineers do their best to be respectful of the customers property. Thank you for your sharing positive experience with JES.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

5 star service from JES…

5 star service from JES reported fault on my Bora XBO oven on Wednesday afternoon, Mark the JES engineer on site the next day and provided and excellent service to resolve the issue. Can highly recommend the service and support provided.

4 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Dear Steve, We appreciate your feedback and comments about your experience with JES.
Check out our service plans on the website; www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Bora Hob Repair

Excellent service by Mark from Joint Electrical Services. Extremely knowledgeable about Bora and fixed the issue. Was very thorough and checked all elements of the induction hob.
Likewise the communication from Joint Electrical (Anne) was superb. They managed to fit my appointment in quickly and kept me up to date with timings of arrival.

4 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Hi Marc, thank you for recognising the efforts of all the JES team.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Great service

Mark is very kind and friendly engineer. He is very knowledgeable and managed to resolve the issue with no further delay. Thank you for your service

8 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Dear Rakhi, Mark has asked we thank you for your kind words regarding your service visit.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Valorada con 5 estrellas sobre 5

Effective efficient service would…

Effective efficient service would recommend highly

2 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Hi Jonathan, thank you for your positive feedback on your experience with JES.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operation Administrator

Valorada con 5 estrellas sobre 5

Excellent professional service

Excellent professional service, highly recommend.

8 de julio de 2024
Opinión espontánea
Logotipo de Joint Electrical Services Ltd

Respuesta de Joint Electrical Services Ltd

Hi Daniel, thank you for your positive feedback on your experience with JES.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operation Administrator

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