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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jolie Moi I purchased an inexpensive beautiful looking dress on line with Debenhams. I wasn’t expecting top quality because of the price. Ordered evening March 22nd, dress delivered on March 25th. T... Ver más

Valorada con 1 estrellas sobre 5

I unfortunately didn't see these reviews otherwise I'd never have bought from them. I returned my dress £68 Jolie Moi responded asking for my proof of return which I sent to them but now won't respond... Ver más

Valorada con 1 estrellas sobre 5

Still waiting for refund despite returning items after a few days. Ordered 11 Nov. No functioning customer services e mail. Not even online chat pops up now. I struggled to use returns form as ke... Ver más

Valorada con 1 estrellas sobre 5

To follow up on my last review. I’ve sent 4 emails. Nothing. Hopeless. No dress, no refund. No update in shipment. Worst online shopping experience. They still have covid 19 text in their contact us... Ver más

Información sobre la empresa

  1. Tienda de ropa para mujeres
  2. Tienda de ropa

Información proporcionada por diversas fuentes externas

Welcome to Jolie Moi Autumn 2019. Well made, individual clothing for women. Shop online to get the latest collection.


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

265 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,4

Todas las opiniones

(265)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fabulous experience from initial…

Fabulous experience from initial ordering to receipt of goods!
The dress and jacket are absolutely stunning!
This is my third order from Jolie Moi and won’t be the last!
Five stars!!

5 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely love this company

Absolutely love this company! I've ordered three maxi dresses from them now and they have exceeded my expectations. Brilliant material quality and great customer service!

4 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

The dress is beautiful

The dress is beautiful an arrived well within the estimated delivery date.
I was really pleased with quality of the dress and the sale price.

4 de agosto de 2020
Opinión espontánea
Valorada con 3 estrellas sobre 5

Ordered 2 lovely dresses from Jolie…

Ordered 2 lovely dresses from Jolie Moi, unfortunately, I have to return them and what a mither trying to return items, firstly I had to email Jolie Moi to inform them of my intentions, not sure if I have to wait for a reply, when I take the goods to the post office, I have to make sure they are sent by 2nd class royal mail and that they are to be signed for, which I have to take a photo of, and I also have to get a receipt as further proof and then I have to email Jolie Moi pictures of proof. Sorry but I do not think that I will be ordering from you again.

3 de agosto de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not how you treat customers!

Ordered dresses and we received what looks like slight seconds, one of which looked like it had been dragged across the floor. Only to be greeted with an angry aggressive email... Not how you treat customers APPALLING!!!

17 de julio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusting ripped, marked and dirty dresses.

Ordered bridesmaids dresses - they came to me dirty, snagged, and weathered.
Please see my facebook review for the pictures -You will not believe your eyes - biro pen Marks, holes and dirt !

Their phone lines do not get answered.

I contacted them via email.
they gave me no explanation as to why of earth they have been sent to me in the state that they had.
They simply gave me a free returns for a refund .

I returned the dresses.
I ordered some more in the mean time.

They arrived, one with a snag in and and biro pen on them - AGAIN!
I am beyond upset and dissapointed on a company that claim to sell quality bridesmaids dresses.
I contacted them again, asking for a manager to phone me.
This did not happen - just another simple email back telling me I could return free for a refund and that the dresses had been checked - Clearly the person checking these dresses has no attention to detail.

I asked for a phone call again, and their response was extremely rude and personal stating that no one is perfect not even me or the dresses ! - I never insinuated I was perfect. So, they said it themselves- none of the dresses in that style and colour were perfect. Why send them out?

They called me a bully and to speak to their solicitor .
I have all emails to back I everything I am saying .

I am so far nearly 8 quid down for the delivery of these faulty dresses at my expense - and I still have no explanation or bridesmaid dresses.
It is absolutely disgusting.

If anyone would like proof of what I am saying- please message me privately and I shall provide you ith proof and pictures of the dresses I have been sent .

I am beginning to think that these dresses are all slight second and that they cant even stick to their strict return policy. Had they adhered to it - NEVER would anyone receive a dress like I have.
Just to give you the amount that has been faulty -
I have ordered 6 bridesmaids dresses.. 1 out of the whole lot was okay which unfortunately was too big for my bridesmaid.

This company clearly do not care for their customers.
I have been so upset & stressed over what should have been a straight forward and pleasant experience. The last thing you think of when purchasing off a bridesmaid company is damage to the dresses!

I have my heart set on these dresses - I really have no words.😭

Update: I found some more dresses from another company, which were fantastic and I am thrilled. They were as you would expect and as described- brand new. 😁

17 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Quality

All 3 dresses are beautiful and fit perfectly. I am delighted that I followed the advice given and ordered a size bigger than my normal size. So pleased with my purchases which arrived promptly

4 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful fit and fun prints

I ordered 4 items and I am keeping them all. The quality of the material, the fit of them are fantastic. I ordered size 8 for dresses and size 10 for jumpsuit. Can’t wait to wear them.

4 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stunning dress

Love this dress. It’s quite heavy due to the lace top, very good quality. Looks stunning on. Size true to fit. Cannot wait to wear it.
Delivery to Spain about 10 days, so good, if a little pricey

3 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service, fast delivery! Came with information wih regards to returning he item. Have ordered from these a few times and had no issues whatsoever. Very happy bride to be with the bridesmaid dresses

3 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted !!

Delighted with the style cut, fabric designs and fibre content of the 3 dresses I have purchased in the last few months. The fit of each dress is perfect and true to size. Jolie Moi was a fab find for me. Will be ordering again very soon.

2 de julio de 2020
Opinión espontánea

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