Enquired about purchasing a bird and cage accessories etc at Jolly’s in Cadbury Garden Centre Congresbury. Such a helpful girl gave us a lot of time and help about purchasing and reserving a cage so... Ver más
Localización
Cambiar localizaciónJollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA Congresbury, GB
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Consulta las opiniones de los clientes
went in to ask for a tarantula, spoke to kat and she showed us the little pink toed tarantula, told me absolutely everything about caring for it, its habitat, substrate, feeding, humidity. really good... Ver más
The team at jolleys at Cadbury garden centre are always incredibly helpful and friendly. They are happy to answer any questions about products or recommend something when asked. They recognise me as a... Ver más
Fabulous welcoming staff whom have all the knowledge you will need about your pet. This is my fourth visit for a pet, I have Parakeets and Guinea Pigs and the service and support from the ladies at Ca... Ver más
Información sobre la empresa
Escrito por la empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Información de contacto
Jollyes Petfood Store, Cadbury Garden & Leisure, Smallway, BS49 5AA, Congresbury, Reino Unido
- 01934 876841
4,8
Excelente
475 opiniones
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Helpful staff and gave advise on what…
Helpful staff and gave advise on what to do with our new pet
13 de enero de 2024
Asked your wonderstaff a few questions
Asked your wonderstaff a few questions, they answered all of them, very professional, friendly and informative.
10 de enero de 2024
Friendly helpful staff
10 de enero de 2024
Lifestage Range - excellent product
Good value for money. Lifestage Range came highly recommended. Made a great difference feeding Lifestage to my dog. Gave her her vitality back and her skin problems have completely gone. Great discount using Pet Club.
9 de enero de 2024
Had everything we needed always…
Had everything we needed always friendly and welcoming staff makes shopping at jollyes so good
8 de enero de 2024
Not able to purchase spiders or…
Not able to purchase spiders or thanters after my partner has been a constant customer in buying them before
6 de enero de 2024
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Terribly rude staff
This is the second time I've purchased live mice (as pets) from Jollyes and yet again the staff were incredibly rude. They speak to customers like criminals, interrogating and pushing sales of over priced food and bedding etc. It's disgusting the way they speak to people. I had been asked by my daughter to purchase additional mice after last one had died. Had she not of been insistent on mice I'd of never returned. Hopefully I will never have to shop here again. Definitely not a good experience 😕 I'd recommend people buy their pets from a reputable breeder not this place which just want to push sales. I spoke to both staff members and both equally rude!
4 de enero de 2024
Respuesta de Jollyes The Pet People - Cadbury
Many Thanks for your feedback
The points raised have been passed to store and senior team to investigate
we apologise for the inconvenience this has caused
Kind Regards
Jollyes Customer Services
Helpful and knowledgeable
Went by a hamster and the workers were very helpful. Told us everything we needed to know as it was our first pet hamster. They checked we had all the suitable equipment for it. Will definitely be going back for more pets in the future.
5 de enero de 2024
Prompt polite service
3 de enero de 2024
Staff are always friendly and polite
Always get what I need (usually come away with more - spoilt dog!). Staff are always friendly and polite.
31 de diciembre de 2023
Friendly.
The people in my local Jollyes pet shop are really friendly, helpful and informative. They're always happy to help with a smile on their face.
I love the pet food vouchers they give out, and my dogs love the actual food.
29 de diciembre de 2023
Friendly service
29 de diciembre de 2023
Always friendly and helpful staff with…
Always friendly and helpful staff with the added fully stocked shelves
19 de diciembre de 2023
Customer service was fantastic
Customer service was fantastic, the girls behind the counter were very friendly and great at giving advice
28 de diciembre de 2023
Enjoyable shopping experience
Easy parking, friendly staff, good value, wide range of things to buy
22 de diciembre de 2023
Marrowbone
Couldn't find what I was looking for and a very helpful member of staff helped me out
23 de diciembre de 2023
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