The natural food pick n mix is a good idea how ever when you get to the till not so much. The staff struggle to find the products on the iPad/till, they struggle with knowing what the products are cal... Ver más
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Unit 2b, Markham Retail Park, Markham Road, S40 1SU Chesterfield, GB
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The natural food pick n mix is a good idea how ever when you get to the till not so much. The staff struggle to find the products on the iPad/till, they struggle with knowing what the products are cal... Ver más
La empresa ha respondido
Staff incredibly approachable and knowledgeable about products. Store is set out well and my favourite thing of all- being able to purchase natural treats individually not just in packs.
Friendly and efficient service from staff members at the new Chesterfield branch. Will definitely be my regular pet store.
I gave this score as the staff were very helpful and knowledgeable about the products that I wanted information on and I then bought them
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Unit 2b, Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Reino Unido
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Respuesta de Jollyes The Pet People - Chesterfield
Very knowledgeable staff always a pleasure to go into the store .
Received a reciept on email and wasnt my items ! Didnt visit the store this day!
Why is this ?
Reciept # 11564

Respuesta de Jollyes The Pet People - Chesterfield
Staff very friendly and helpful on my visits
I managed to get most of my things and the staff were lovely as always however I could have done with more small treat that werent wagg and I definitely needed better live food the ones out were all dead they would last better with a few water balls in them live food is very hard to get in chesterfield I was hoping to save myself having to go all the way to Mansfield

Respuesta de Jollyes The Pet People - Chesterfield
The natural food pick n mix is a good idea how ever when you get to the till not so much. The staff struggle to find the products on the iPad/till, they struggle with knowing what the products are called then input them wrong. We have been over charged 3 times now. An easier way of putting these products through needs to be thought out because it’s so annoying.

Respuesta de Jollyes The Pet People - Chesterfield
Well stocked store with loads of choice.
Friendly staff too !
Just good customer service, helpful, friendly, genuine. I will be going there for all “ Stan the man’s gear “ 😀👍
Good selection of dog food and treats at reasonable prices
The staff helped me choose the right lead for my dog.
Friendly and efficient service from staff members at the new Chesterfield branch. Will definitely be my regular pet store.
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