We shop at the Dover branch regularly, and it's always a genuinely great experience. The staff are friendly and super-helpful, even spending time to help scan the shelves with us for just the right do... Ver más
Localización
Cambiar localizaciónCastleton Retail Park, Charlton Green, CT16 2QH Dover, GB
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Consulta las opiniones de los clientes
Sunday 28th Sept, lady and young lad working. Young lad was lovely, friendly, smiley and really great customer service. The woman on the other hand was unbelievably rude, telling me to hurry up as... Ver más
The 2 members of staff that looked after me were excellent. went out of their way to ensure I had everything I needed for my visit. I am disappointed that the range of reptile stock has been shattere... Ver más
Very friendly young man served us our dog food was on offer £8:00 off the price always a bonus. The young man recommended a lotion for our dog as she keeps itching. Good experience visiting the shop y... Ver más
Información sobre la empresa
Escrito por la empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Información de contacto
Castleton Retail Park, Charlton Green, CT16 2QH, Dover, Reino Unido
- 01304 215631
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Good service at a reasonable price as…
Good service at a reasonable price as always
the lady who served me was very helpful…
the lady who served me was very helpful and pleasant and very knowledgeable.
Happy days
Wide selection of dog food. Good prices, good deals, friendly staff. No faults at all.
Staff at Dover store
Staff at Dover store, friendly.
Plenty of products for chinchillas and reasonably priced.
The staff are always helpful & polite &…
The staff are always helpful & polite & the products are good value, I often buy the roasted bones for my whippet lurcher he loves them.
Efficient and happy member if staff
Efficient and happy member if staff, 10 per cent discount with the pwt club
We were able get the things we wanted off the shelf and pay for them easily. The staff are friendly and helpful when we have needed to ask advice.
We were able get what we wanted off the shelf
Always a great selection of food treats…
Always a great selection of food treats and so much more for your pets and best friends, great prices and friendly helpful staff, always my go to pet store
Good Range of Food
Used these for years now, always nice staff and a good range of food
Found what I wanted
Found what I wanted. Clean and tidy shop. Friendly shop assistants.
Always well stocked and someone around…
Always well stocked and someone around to ask where things are. Clean and well presented.
I havent visited the dover store in a…
I havent visited the dover store in a few months now and I dont think i will be coming back. Upon arriving, there were no trolleys, which i later found out was because they were full of stock in the middle of the shop! No staff anywhere to be seen for a good 10 minutes of being in the store. So many prices were missing, i left behind a lot of things i wanted, simply because there was no price, and no staff around to ask for assistance. The urine smell around parts of the store was eye watering. Its sad to see how low the store has slipped. I briefly saw a young man, he was polite but scuttled away quickly and didnt offer any assistance. At the till, i was left waiting alone for a few minutes. When the manager arrived, he did not smile or greet me. He just began to scan my shopping. He seemed like my presence there was merely an inconvenience. I asked about the charity cause this year as i would like to donate, but he didnt have much to say so i didnt donate in the end. I was incredibly disappointed with this visit. The previous manager helped me on many occasions in the past, as i run a dog walking & training facility and often have questions about products that could assist me. I wont be returning again.
Staff always friendly and helpful
The employee who served me was polite
The employee who served me was polite. I have been served by him before and he has always been both polite and helpful. Sadly I do not remember his name.
Nice friendly helpful staff.
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