Jollyes The Pet People - Enfield Opiniones 1016

TrustScore: 4.5 sobre 5

4,6

139 Theobalds Park Road, Crews Hill, EN2 9BB Enfield, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great place, better prices than pets at home for sure and more variety. Just needs more for exotic animals. But I guess not many people keep exotic animals in London.

Valorada con 5 estrellas sobre 5

Very good pet store, good selection of stuff, always well stocked and they have a loyalty discount scheme that is automatic so you don't have to choose vouchers or go online etc. And no problem with p... Ver más

Valorada con 3 estrellas sobre 5

Love the variety at Jolleyes but don’t get any benefit from the pets club. I got sent one voucher and it expired immediately. Compared to pets at home who regularly give me vouchers. Jolleyes is local... Ver más

Valorada con 5 estrellas sobre 5

Everything easily found. Well stocked and easily accessible. Excellent selection of animal feed, treats and accessories etc across the wide species of animals that there are. There are also a good nu... Ver más


Información sobre la empresa

  1. Tienda de animales
  2. Especialista en el aseo de mascotas
  3. Tienda de suministros para mascotas

Escrito por la empresa

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Información de contacto

  • 139 Theobalds Park Road, Crews Hill, EN2 9BB, Enfield, Reino Unido

  • 020 8363 6980

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I brought my dog Dodger to Jollyes …

I brought my dog Dodger to Jollyes Enfield. I met the vet Anastasia and she was extremely caring with my dog, giving me good advice which I followed. I was very happy with Anastasia and I am very grateful to her and to Jollyes employing such a knowledgeable vet.

6 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Vet Anastasia is a wonderful person

Vet Anastasia is a wonderful person, caring, knowledgeable and always willing to share her knowledge so it helps me to care for my pet. Her calm attitude and compassion makes my experience and my dog extremely special and fulfilled with confidence… I cannot recommend enough this Vet 🐾💕

12 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a wonderful experience at Pet…

I had a wonderful experience at Pet Clinic at Jollyes in Enfield (Crews Hill).
A special thank you to the veterinarian Anastasia, who was incredibly kind, professional, and attentive. She took the time to carefully examine my pet and explain everything clearly, making me feel reassured and confident that my pet was in the best hands.

The whole team was also very welcoming, friendly, and helpful from the moment we arrived. The clinic is clean, well organised, and the staff truly show genuine care and love for animals.

I highly recommend this clinic to anyone looking for a trustworthy and compassionate veterinary team. Thank you to Anastasia and all the staff for the excellent care!

12 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great place

Great place, better prices than pets at home for sure and more variety. Just needs more for exotic animals. But I guess not many people keep exotic animals in London.

22 de febrero de 2026
Valorada con 5 estrellas sobre 5

Brilliant service

The young girl serving welcomed me with a broard smile. She was helpful with getting my purchases on the counter. Asked me if I had anaged to find all that I required

21 de febrero de 2026
Valorada con 1 estrellas sobre 5

Vets not great.

I recently took my dog to Jolleys Vets for her yearly vaccination and unfortunately left feeling very disappointed and concerned.

To begin with, she was weighed and recorded as 3.5kg, despite actually weighing around 2kg. For a small dog, that’s quite a significant difference and immediately made me question the accuracy of the appointment.

During the consultation, my dog was calm, friendly, and showed no signs of aggression. However, the vet appeared very nervous around her and seemed uncomfortable handling her, which didn’t inspire much confidence. She also requested she was to wear a muzzle, to which I said my dog has never ever bitten anyone.

What concerned me most was the vaccination itself. When administering the injection, the vet visibly flinched even though my dog didn’t move at all. I noticed some liquid come out from the syringe, which made me worry that the vaccine may not have been properly administered. The syringe was then quickly turned away and disposed of without any explanation, leaving me unsure whether the full dose was actually given.

Overall, the experience didn’t feel professional or reassuring. As a pet owner, you want to feel confident that your animal is being handled competently and that procedures are carried out correctly. Sadly, this visit left me with doubts and I will not be coming back for her next vaccination.

17 de febrero de 2026
Opinión espontánea
Logotipo de Jollyes The Pet People - Enfield

Respuesta de Jollyes The Pet People - Enfield

We appreciate you taking the time to share your experience. We're sorry to hear that you were concerned about the accuracy of your dog's weight and the administration of the vaccination. We aim to provide a professional and reassuring environment, and we regret that your visit did not meet these expectations. We will address your concerns with our team.

Valorada con 2 estrellas sobre 5

No vaccination serum available for one…

No vaccination serum available for one of my dogs when I took them to get them boost of vaccinated bad management should’ve known better and should’ve had it in stock

19 de febrero de 2026
Logotipo de Jollyes The Pet People - Enfield

Respuesta de Jollyes The Pet People - Enfield

We appreciate you bringing this to our attention. We're sorry a vaccine wasn't available. We'll review our inventory management to prevent this issue from happening again.

Valorada con 3 estrellas sobre 5

Store is great and staff lovely but…

Store is great and staff lovely but would be better experience if you accepted AMEX.

18 de febrero de 2026
Logotipo de Jollyes The Pet People - Enfield

Respuesta de Jollyes The Pet People - Enfield

We are happy to hear that you are happy with the store you visit and that the team are lovely!
We apologise that you could not use the method of payment you wanted to, we will ensure this feedback is passed on.

Kind regards,
Jollyes Customer Care

Valorada con 5 estrellas sobre 5

Needed to exchange a bird feeder for…

Needed to exchange a bird feeder for another - no trouble at all - I had the receipt. Also bought big box of cat food - which was carried to my car without any request from me. Thank you - staff always helpful here at Crews Hill.

19 de enero de 2026

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