Store manager and staff are very helpful. Always get fantastic service. Thank you
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Consulta las opiniones de los clientes
Smashing pet store run by staff who really seem to genuinely care about pets and their owners huge range of pet supplies at very affordable prices
Always friendly, always clean and tidy nearly always empty of customers when I go, but they never carry the large jumbones my dog likes although they have the rest. I have to go to Tesco for them and... Ver más
Always a very well stocked store, with staff who are always friendly and all are very knowledgeable about their products so are very good at helping to advise on any pet problems. I have used the Kett... Ver más
Información sobre la empresa
Escrito por la empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Información de contacto
Unit 4 Mariners Way, Kettering, NN16 8AR, Kettering, Reino Unido
- 01536 415065
4,7
Excelente
1 mil opiniones
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Friendly staff
Friendly staff
Plenty of variety in food, toys.
Always pleasant to visit
8 de febrero de 2025
Go to Jollye's, you and your pet can't go wrong.
The store is always clean, the products are great, abd the staff are wonderful. If you have a query about a pet's health they will always advise, abd it's a great place to shop. I recommend your shop to everyone I know that gas a pet.
7 de febrero de 2025
Foundcat product straight away,no queue at…
Found product straight away,no queue at the till
10 de febrero de 2025
Everyone always ready to help thank you
10 de febrero de 2025
Always happy with my purchases at…
Always happy with my purchases at jolleys only place I can get parrot food at sensible price near me
7 de febrero de 2025
Review
Staff come across as being stuck up and not very helpful, whereas previously they were very helpful and friendly!
7 de febrero de 2025
The staff were so helpful
The staff were so helpful. Reassuring, especially if the item was not right I could return it.
7 de febrero de 2025
Great selection of cat food to choose…
Great selection of cat food to choose from. Nice staff.
7 de febrero de 2025
Ordered via phone some hay on the…
Ordered via phone some hay on the Sunday late shop and was able to pick up Monday. All put aside for me, great service, nice guy who put it aside for me, whoever you Are thank you Yvonne
2 de febrero de 2025
The best choice of raw dog food locally…
The best choice of raw dog food locally and at reasonable price.
4 de febrero de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Shops gone down .no help in loading my…
Shops gone down .no help in loading my vehicle. (Big shop).,young kids more interested in looking at there phones...never again..go somewhere where my custom in appreciate
4 de febrero de 2025
Opinión espontánea
Respuesta de Jollyes The Pet People - Kettering
Good evening,
We understand your frustration with the experience you had. We value your feedback and will use it to improve our service. We strive to provide a positive experience for all customers.
Kind regards
Jollyes customer services
The lady serving me is always so…
The lady serving me is always so helpful and happy
1 de febrero de 2025
Good pet shop
Well stocked with just about everything you’d need for your pet. Friendly, helpful staff. Reasonable prices.
28 de enero de 2025
The best
The staff are very knowledgeable and helpful also very friendly. The best pet shop I've been too. The kettering store
29 de enero de 2025
pleasant and helpful
Two really pleasant and helpful members of staff. There was just one bag of the product I wanted on the shelf and no others in the store room. I was advised that I was welcome to 'phone the next day to see if more product had been delivered to the store.
28 de enero de 2025
The pay system didn’t work so had to…
The pay system didn’t work so had to wait a while for that, staff average customer service skills no more, they were not aware of the £5 voucher I was trying to use. I was the only customer in the shop at 9:10 am so could have received better. I didn’t have a )1 for the trolley, I was told tills can’t be opened until a purchase is made, so I had to borrow a token.
27 de enero de 2025
Respuesta de Jollyes The Pet People - Kettering
Good afternoon,
We understand your disappointment with the experience you had. We strive to provide a seamless and positive shopping experience for all our customers. We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Kind regards
Jollyes customer services
Pleasant and knowledgable staff.
Great free parking. Well laid out shop with plenty of choices. Pleasant, helpful and most importantly knowledgable staff.
26 de enero de 2025
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