Store manager and staff are very helpful. Always get fantastic service. Thank you
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Smashing pet store run by staff who really seem to genuinely care about pets and their owners huge range of pet supplies at very affordable prices
Always friendly, always clean and tidy nearly always empty of customers when I go, but they never carry the large jumbones my dog likes although they have the rest. I have to go to Tesco for them and... Ver más
Always a very well stocked store, with staff who are always friendly and all are very knowledgeable about their products so are very good at helping to advise on any pet problems. I have used the Kett... Ver más
Información sobre la empresa
Escrito por la empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Información de contacto
Unit 4 Mariners Way, Kettering, NN16 8AR, Kettering, Reino Unido
- 01536 415065
4,7
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great place to get stuff for my dogs…
Fabulous helpful cheerful staff...and loads of choice.
Parking is free and usually lots of it.
24 de marzo de 2025
Great customer service
Great customer service. Staff are always friendly and helpful.
16 de marzo de 2025
There wasn’t enough stock
There wasn’t enough stock, needed more of their premium parrot food so took the last they had. Last time i visited the didn’t have any.
22 de marzo de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Awful staff and dirty store
Store used to be so clean and welcoming, of late it's standards are really slipping, dirty floors, Shelves in dis array.
Staff not as warm and welcoming.
Maybe more time bringing back to how it was than silly tik toks
Such a shame.
22 de marzo de 2025
Respuesta de Jollyes The Pet People - Kettering
We understand your disappointment with the recent changes in the store. We strive to maintain a clean and welcoming environment for our customers, and we are sorry to hear that your experience has not met your expectations. We appreciate your feedback and will take it into consideration as we work to improve our store's standards.
The assistant was very helpful and…
The assistant was very helpful and carried my purchases to the car
21 de marzo de 2025
Very helpful staff
Very helpful staff. I'm disabled and needed a 15kgs bag of dog kibble. The young lady who helpedme was amazing, carrying it to the till and then putting it into the boot of my car. The chap on the till was friendly and had a genuine smile and rapport with customers.
17 de marzo de 2025
Just great
Very helpful staff and I have found all I was looking for in the shop. Great experience
16 de marzo de 2025
Always a very well stocked store
Always a very well stocked store, with staff who are always friendly and all are very knowledgeable about their products so are very good at helping to advise on any pet problems. I have used the Kettering store for many years & recommended them to many friends with pets
17 de marzo de 2025
Good stock of what you need for your…
Good stock of what you need for your pets, served by friendly staff.
11 de marzo de 2025
Really helpful staff
Really helpful staff. They were running low on dog treats though
5 de marzo de 2025
Well we found it covered more things…
Well we found it covered more things for pets and very good value. Great choice on pet beds toys and food etc
It was great to have a reward scheme too.
1 de marzo de 2025
prompt service very polite friendly…
prompt service very polite friendly people working in the shop
1 de marzo de 2025
Pet Club is pointless now the discount…
Pet Club is pointless now the discount was not the same as before at checkout very disappointing 😕
1 de marzo de 2025
Respuesta de Jollyes The Pet People - Kettering
We understand your frustration with the recent changes to our discount program. We value your feedback and will use it to improve our services.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.