I like the fact that they are open late, as I can’t always get there before 19.00 because of work. Service is always friendly and able to answer any questions on produce(food & treats) and products(to... Ver más
Localización
Cambiar localizaciónJollyes, Unit 1B, Sweet Briar Retail Park, Sweet Briar Road, NR6 5DH Norwich, GB
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Consulta las opiniones de los clientes
Dogs needed annual boosters , vets wanted £75 each ! saw the advert in jolleys £25 each. I checked the vaccines were the same as vets (they are) went ahead and booked appointment for 2 dogs , I mus... Ver más
The staff, (today it was Beth) are always friendly and knowledgeable about their stock. Beth kindly stayed with my old girl, Inca, who was experiencing mobility issues, thus allowing me to bring the c... Ver más
They are alway very helpful in that store , I walk with a walking stick and can't carry the big big bags of wood pellets cat litter ,so they always carry them to the car for me . I've been to other pe... Ver más
Información sobre la empresa
Escrito por la empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Información de contacto
Jollyes, Unit 1B, Sweet Briar Retail Park, Sweet Briar Road, NR6 5DH, Norwich, Reino Unido
- 01603 406 755
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Dog biscuits and treats
You have recently changed your dog biscuits and bags of treats .biscuits used to.be loose and a lot more selection .you also always had a good selection of dog training bags of treats now they are all expensive fancy bags .your lifestyle salmon wet good trays are always out of stock.
Had to wait a while at the checkout…
Had to wait a while at the checkout before a member of staff noticed I was waiting.
If it hadn’t of been for this I would have given 5*
Norwich Store
The Norwich shop is excellent good offers on wild bird food and at the moment cat food is sold at a very good price the staff are friendly and helpful.
Helpful staff friendly good information…
Helpful staff friendly good information always clean store
Everything I need
Great and friendly staff. They sell pet food, what more can I say?
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Long wait and poor service
Waited a while with puppy for appointment, they were running late, staff didn't seem to know what was happening and kept looking at screen rather than acknowledging we were even there. Puppy was having 2nd vaccination, we weren't told to wait 15 mins to make sure he didn't have a reaction. He did in car. Called them back and was advised we should have waited but noone asked us to. Queue behind us was long, frustrating experience.

Respuesta de Jollyes The Pet People - Norwich
Amazing staff
Every member of staff I spoke to was polite and helpful. This included their response to a query I made by phone and the staff I spoke to in store.
It always so clean and staff always so…
It always so clean and staff always so helpful and friendly that means a lot
Hedgehog food
I was able to purchase both dry and moist hedgehog food in the larger sizes and quickly paid.
Friendly Helpful well stocked store…Phoned my local store to check…
Phoned my local store to check availability of a post op product and the young lady was very helpful and advised me accordingly…. drove up to store and purchased product from the same sales lady.
The staff are polite and friendly and…
The staff are polite and friendly and always provide good service
Help getting cat litter to car
Always friendly and efficient
Always friendly and efficient
Stock levels and prices good
Had all what I wanted at good prices…
Had all what I wanted at good prices too! Excellent advice & help from Abbie,had good knowledge👍🏻!!
Unrealibale.
I use live food, Crickets, so obviously need a reliable & fresh source. Which Jollyes almost was. Some weeks their supply arrived days late. But it arrived. Now it seems they have changed their ordering system & head office sends what they feel my local branch needs. So today delivery day I went as usual to find a well stocked Hopper ( Locust) section but only a few old tubs of crickets from last week. Head office deemed these did not need replacing. So rather than buy fewer crickets than I need & crickets where some were dead in the tub. I left & am now looking for a better & more reliable source.

Respuesta de Jollyes The Pet People - Norwich
The staff were very helpful
The staff were very helpful, as always.
However, I had activated a £2 voucher which did not show on the system.
I was able to get what I wanted after…
I was able to get what I wanted after asking for help and it was a result it worked
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