Great staff at Poole branch, particularly Jayden, who is friendly and knowledgeable, great choice of products too!
Localización
Cambiar localizaciónUnit 1c, Wessex Gate East Retail Park, BH15 3TF Poole, Dorset, GB
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Consulta las opiniones de los clientes
I've been shopping with Jolleys for just over 6 months now, purchasing items for my two Lop bunnies. More recently shopping to prepare for the arrival of our puppy. The staff are always very friend... Ver más
Unfortunately one of the items I came to collect (see below) wasn't in stock but the store assistants assured me they would arrange a refund for the £21.50 it cost. They couldn't do it at the time s... Ver más
I arrived ten minutes before closing but was able to find what I needed quickly and easily, despite this being my first visit. The assistant offered me membership of the loyalty scheme, and set it up... Ver más
Información sobre la empresa
Escrito por la empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Información de contacto
Unit 1c, Wessex Gate East Retail Park, BH15 3TF, Poole, Dorset, Reino Unido
- 01202149240
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Staff are helpful
Staff are always happy to help and give advice when it is asked for. They also volunteer to carry my bags of frozen meat to the car for me because I find it too heavy.
When ever I go into the store the staff…
When ever I go into the store the staff are always very friendly and helpful
Friendly staff who wear a smile and are…
Friendly staff who wear a smile and are always interested in their customers.
Staff always helpful to.get my goods to…
Staff always helpful to.get my goods to my car .
Helpful friendly staff
The staff are very helpful and the young lady helped with lifting the big bag of Jolleys own food into the trolley and then into the car.
Friendly service
Friendly service, always find staff go the extra mile and appreciated.
Good sevice
Lots of good choice
Lots of good choice, really good prices.
Always updated products.
Lifestage products suit my Papillons…
Lifestage products suit my Papillons dog very well. Her tests came back today much improved from the last time they were taken in the summer.
Great staff
Always served by courteous and enthusiastic staff who are all lovely.
Shop is stocked, clean and bright
It’s jolly to visit Jollyes
Every visit the staff have been helpful friendly and welcoming.
Cat chips that fail
We got two kittens Dec 24 and took them to Jollyes Poole to be chipped in Jan 25.
Sadly, a few weeks ago one (Artie) was accidentally transported in a family car boot to a village 5 miles away.
After much searching, posters on street corners, Facebook posts in lost cat groups etc. we heard of an un-chipped black cat that had been run over and taken to the local vets in the distant village. In desperation, though assuming it couldn't be as Artie was chipped, we went. It was indeed our dear Artie, frozen solid as is their policy, it was lucky we got there in time before he was "disposed of". We brought him home to bury in the garden. The vets were so sorry, they assured us they would have contacted us but had checked thoroughly for a chip but none was there. They made clear the accident was such that it could never have effected the chip had it been.
I complained to Jollyes on their website and got an automated reply to confirm, (ref: ## 244370 ##). But that was it, nothing since. They said response is 48 hours. Well that is long past. I'm worried about Artie's brother, is his chip OK? I'm waiting for a reader from ebay to check. I shouldn't have to do this!
I spoke to the local cat sanctuary to stand them down over the search for Artie. They said there had been other instances of cats supposedly chipped by Jollyes that couldn't be scanned.
Good value, Pleasant visit.
Got exactly what we went for and the whole experience was pleasant and hassle free. Good value products purchased in nice surroundings
Nice friendly staff and sensible prices…
Nice friendly staff and sensible prices for my cat food
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