Treated our dog in a friendly and professional manner. Talked us through issues with matting, so the groom wasn’t fully completed, but booked us in for another groom a few days later to finish the dem... Ver más
Localización
Cambiar localizaciónUnit 3A Monkswood Retail Park, Elder Way, Stevenage, SG1 1TL Herts, GB
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Consulta las opiniones de los clientes
Lovely polite and engaging staff member. Going the extra mile to offer assistance to an older person with carrying their dog food to the car. Wish my local petfood shop was a Jollyes. Also my dog food... Ver más
Great for everything for that larger sized dog and has such a selection of bits to buy to try individually for trying to see if your pet likes it then can go back and buy the large pack. I'm surprised... Ver más
Sales assistant was fast and efficient carrying a heavy sack of cat litter to my car and placing it in the boot. Always cheerful and willing to help.
Información sobre la empresa
Escrito por la empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Información de contacto
Unit 3A Monkswood Retail Park, Elder Way, Stevenage, SG1 1TL, Herts, Reino Unido
- 01438 315 641
4,7
Excelente
774 opiniones
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Had my dog groomed it was brilliant as…
Had my dog groomed it was brilliant as always
3 de marzo de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Pet groomers done a great job fitted us…
Pet groomers done a great job fitted us in straight away friendly staff. Prices has gone up on alot off products and down on others
6 de marzo de 2025
Respuesta de Jollyes The Pet People - Stevenage
We appreciate your kind words about our pet groomers and friendly staff. We understand that price changes can be frustrating, and we strive to offer competitive pricing while maintaining the quality of our products and services. We value your feedback and will take it into consideration as we continue to evaluate our pricing strategies.
EXCELLENT CUSTOMER SERVICE SO HELPFUL…
EXCELLENT CUSTOMER SERVICE SO HELPFUL AT THE TILLS AND FOUND EVERYTHING THAT I WANTED
4 de marzo de 2025
Excellent customer service
Excellent customer service, very professional and could answer all my questions, without having to ask another team member.
Thank you.
4 de marzo de 2025
Lovely employees
The employees at Jollyes are always very approachable and helpful.
1 de marzo de 2025
Good range of products
Good range of products, fair priced which helps when you have 4 dogs , can get expensive
1 de febrero de 2025
I won’t be using jolleys in the future
I won’t be using jolleys in the future. You have ended the club discount and I am now better off using another supplier.
2 de marzo de 2025
Respuesta de Jollyes The Pet People - Stevenage
Many thanks for your email
You still get the petclub point per £1 spent and the instore process have been reduced on over 3000 products in replacement for the petclub prices
thanks
Jollyes
I found exactly what I wanted and customer service was great
I found exactly what I wanted on the shelves. At the cash register the man was polite and helpful. I had change from my bill and said it would be good if they had a charity box for animals. He said one was full, which is great and he got another one to put my change in.
25 de febrero de 2025
5star
Every time I use jolleys it’s an enjoyable shopping time. I get my dog treats and wild bird food from here. It’s a good price, and the staff are always helpful and knowledgeable . I think the shop and staff are easily 5⭐️ !
26 de febrero de 2025
Always helpful & friendly staff
Always helpful & friendly staff! Great variety on offer.
20 de febrero de 2025
Love a good shopping trip at Jollyes
Love a good shopping trip at Jollyes - really friendly staff who know their products and everything at a good price. Lots of choices available too
21 de febrero de 2025
A Huge Thank You
Polite and courteous staff makes or breaks a service and they always deliver with a smile. The girls are always caring and attentive. My dog is very old and nervous, but they were able to keep her happy enough to get the job done. Thank you. ☺️
19 de febrero de 2025
At well stock shop with variety of…
At well stock shop with variety of puppy chews and treats
18 de febrero de 2025
Staff are always helpful and cheerful…
Staff are always helpful and cheerful and the Pet Club helps save us money.
17 de febrero de 2025
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