Repeatedly sent receipts that aren’t mine because they’re choosing my Percy card instead of correct one, did contact and they have stated it’s a mix up with same postcode. Not great , not even occasio... Ver más
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Totton Retail Park, 62-69 Commercial Road, SO40 3AG Totton, GB
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Repeatedly sent receipts that aren’t mine because they’re choosing my Percy card instead of correct one, did contact and they have stated it’s a mix up with same postcode. Not great , not even occasio... Ver más
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GENUINELY HELPFUL & KNOWLEDGEABLE ABOUT THEIR PET PRODUCTS. The most helpful Store I know. Especially Calum & Peter. If my pet (Cat) is having a problem with food - they take time to discuss & have a... Ver más
As for every business, it’s the level of caring in the employees that makes or breaks each customer experience; Jolyes always makes this customer feel seen and cared for. Well done to all the team!
Used vet service today for my puppy rabies vacccination - very good service, very professional & friendly. Thank you - will be collecting AHC late July. Thank you again
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Totton Retail Park, 62-69 Commercial Road, SO40 3AG, Totton, Reino Unido
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Some dog treats selection. Could be more or deals that there was previously such as buy 3 get 4th free.Fairly good prices, helpful staff
Staff are always super helpful and polite. Genuinely love visiting the store.
We were once again unable to buy the cat food we wanted
Very competitive pricing for pet vaccinations.. friendly Team ..
just wish the appointment system on line is more user friendly.. several attempts to make the actual appointments .. becoming very frustrated.. needs a quicker easy way to book please .
Got help with an employee, in choosing the right choice & fit with a dog muzzle.
Very Happy with the selection of dog toys they have available and lots of different options so I could find the right one for my little mooch, However, not so happy about one workers behaviour. I had a question about a toy for puppies and I was given advice by Courtney, only to be given quite a hard toy which i thought puppies couldn’t have due to their teeth, as well as having to wait at the tills for an abnormal amount of time due to what looked like the same worker telling stories to another customer. It’s a shame this happened as usually I have a good experience here, such a shame
Very friendly staff ,very helpful and very knowledgeable
Friendly, helpful, staff can always ask advice. Always have what I need for my pets.
Friendly and happy staff and enjoyed my saying hello to my dog. Explained the membership service to me to well and the Till.
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