The staff offer a fantastic service! Even more appealing now they have stopped selling animals in the store. That's why I shop with yourself and not the other one.
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Localización
Cambiar localizaciónWellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, GB
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Consulta las opiniones de los clientes
Went into the store in Waterlooville about the deputy manager was really rude and unprofessional I asked for help from bloke behind the till and the deputy manager came behind till very rude with a at... Ver más
La empresa ha respondido
Great and pleasant atmosphere, very friendly, welcoming and helpful staff! It has a great big range of selection options for all different pets, it’s quite easy to find what you’re looking for and the... Ver más
Friendly staff, shelves well stocked. Reason for not giving a 5* rating is that each time we go in, usually following an hours walk to the shop with our dog, who loves to ‘goJollyes’ the water bowl... Ver más
Información sobre la empresa
Escrito por la empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Información de contacto
Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, Reino Unido
- 02392 261441
4,8
Excelente
1 mil opiniones
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The staff offer a fantastic service
The staff offer a fantastic service! Even more appealing now they have stopped selling animals in the store. That's why I shop with yourself and not the other one.
5 de junio de 2026
Respuesta de Jollyes The Pet People - Waterlooville
We're so glad to hear you appreciate our staff and our updated policies. Thank you for your wonderful feedback and continued support!
Went into the store in Waterlooville…
Went into the store in Waterlooville about the deputy manager was really rude and unprofessional I asked for help from bloke behind the till and the deputy manager came behind till very rude with a attitude as my dog's coat had torn and it isn't even a year old. Won't be going in there again.
2 de febrero de 2026
Opinión espontánea
Respuesta de Jollyes The Pet People - Waterlooville
We appreciate you bringing this to our attention. We're sorry to hear that you experienced unprofessional behavior and rudeness during your visit. We'll address this internally to ensure our team provides a better experience in the future. Thanks for your feedback.
Jollyes is the perfect pet supply…
Jollyes is the perfect pet supply retail outlet, good quality products and excellent prices. The knowledgeable staff are always very helpful with most pet questions. The pet clinic offer reliable professional advice and treatment.
26 de febrero de 2026
Good service and fair prices
28 de febrero de 2026
Always a pleasure to shop at the…
Always a pleasure to shop at the Waterlooville store.
The staff are always friendly and helpful.
25 de febrero de 2026
Massive selection of items
Massive selection of items, always have what I need, will continue to use
27 de febrero de 2026
Staff at the Waterlooville branch are…
Staff at the Waterlooville branch are always polite and helpful.
24 de febrero de 2026
Always have what we need for our pets
Always have what we need for our pets, always friendly staff
22 de febrero de 2026
excellent customer service happy and…
excellent customer service happy and polite
store was easy to navigate and displayed prices that were easy to read
18 de febrero de 2026
Staffs happy approach and warm welcome
Staffs happy approach and warm welcome. Very polite, professional and knowledgeable. I've never had a bad experience at jollies Waterlooville.
28 de enero de 2026
Prices hard to beat
The prices and product selection are great.
I had issues with the new app and missed out on my voucher so not too happy with the app experience.
The assistant at the till knew nothing about the app so was unable to help.
27 de enero de 2026
Friendly and helpful staff and a great…
Friendly and helpful staff and a great range of dog foods
19 de enero de 2026
Great service and great products
8 de enero de 2026
Helpful staff at Waterlooville Jolleyes
Really helpful staff and took my rather large bag of dog kibble from the shelf and put it in the car for me. I was extremely grateful.
6 de enero de 2026
A Positive Experience
I found the items I needed, all clearly presented on the shelf. The member of staff whom served me had a friendly, pleasant manner. My query was answered clearly and politely and I was wished a good day.
19 de diciembre de 2025
A pleasure shopping in this store .
A pleasure shopping in this store .
Find everything you need
Friendly helpful staff.
2 de enero de 2026
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