JOOLS By Jenny Brown Opiniones 

658
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered jewellery items for my daughter's birthday. She absolutely loved them! Great quality and arrived in lovely gift boxes. Speedy service and good communications, highly recommend.

Valorada con 5 estrellas sobre 5

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Ver más

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Valorada con 5 estrellas sobre 5

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Ver más

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Valorada con 5 estrellas sobre 5

Absolutely beautiful necklace received, the picture really does not do it justice, it’s even nicer in person! Quick delivery and beautifully presented in a box, with the lovely surprise of free earrin... Ver más

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Información sobre la empresa

  1. Joyería
  2. también en la categoría
  3. Diseñador de joyas

Sobre JOOLS By Jenny Brown

Escrito por la empresa

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

Escrito por la empresa

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

658 opiniones

5 estrellas
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1 estrella

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4,9

Todas las opiniones

(658)

89 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great and reliable company

Bought the gold cross pendant absolutely stunning. Arrived promptly and included beautiful gift wrapping. Also included with my purchase were some complimentary earrings, which was a lovely surprise. Thank you will definitely be ordering again.

9 de diciembre de 2024
Opinión espontánea
Logotipo de JOOLS By Jenny Brown

Respuesta de JOOLS By Jenny Brown

Thanks so much

Valorada con 5 estrellas sobre 5

Super service and quality …

I purchased a ring from this company the customer service was excellent, the staff were very friendly and helpful,also very polite .
the item was exactly as described if not better ,a stunning quality ring , postage was very fast ,
I would highly recommend this jeweller
Thank you 😊

11 de diciembre de 2024
Logotipo de JOOLS By Jenny Brown

Respuesta de JOOLS By Jenny Brown

Brilliant to hear Ruth

Valorada con 5 estrellas sobre 5

Great customer service!

I saw some earrings on the website the day before I went on line to purchase. Unfortunately the price on the previous day had been a mistake and the earrings were more expensive after the mistake had been rectified.
I rang Jools jenny brown and explained that I needed four pairs for my daughters. Jools were very kind and let me have the four pair for the price that had been put on line by mistake.
Very happy with my purchase. Also excellent customer service. I will definitely buy from Jools jenny brown again and recommend to my friends. That was.

9 de diciembre de 2024
Logotipo de JOOLS By Jenny Brown

Respuesta de JOOLS By Jenny Brown

Thanks For the review Carol.,we always aim to resolve any issue and have a happy customer

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, uses Royal Mail 24hr, had order delivered in less than 24hrs from point of sale

9 de diciembre de 2024
Logotipo de JOOLS By Jenny Brown

Respuesta de JOOLS By Jenny Brown

Glad you had a speedy delivery

Valorada con 5 estrellas sobre 5

Beautiful earrings

Beautiful earrings, lovely gift wrapping. Excellent delivery and a welcome email from the owner. The free earrings are also gorgeous- thank you!

29 de noviembre de 2024

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