Joom Opiniones 

Ik heb drie paar schoenen voor mijn man gekocht.Een maat groter dan normaal.Maar ze pasten niet.Mijn man kon er niet eens inkomen met zijn voet.
Ik heb drie keer contact met ze gehad wat op zich al heel moeilijk was via de mail.Ik moest foto s sturen en de reden van retour.Ik wilde ze retour doen en vroeg om retour ticket die ik tot op de dag van vandaag nog niet heb gekregen.
Bestelling is van Juni.Ik heb Klarna ingeschakeld want die bemiddeld met bedrijven als er wat fout gaat.Weer foto s en mails gestuurd als bewijs dat ik daadwerkelijk contact heb gehad met Joom.Dit alles heeft tot niets geleid.Ik ben bank dat het geld betaald moet worden over 14 dagen.Heb steeds uitstel van betaling aangevraagd bij Klarna maar bemiddeling heeft ook niets opgeleverd.Geld word dus betaald voor product wat niet past en retour moet.
Ik vind het echt afschuwelijk dat ze hier mee wegkomen.Je kan er niets aan doen.Niet KOPEN bij deze oplichters!!!!!!!

I purchased a jacket from joom size L I normally wear a M put I thought the size
L might be better. When the item arrived I tried it on it was so small it would have fitted a child. When I wanted to return the item I was told I had to pay the postage which was expensive .when I weigh up the price it was not worth the hassle

Ordered for the first time - two phone cases. Not actually compatible despite product description. No way of getting a refund. Don't order from them, it's not worth throwing money down the drain.

Broken item worthless support stopped answering after they told me technician will take a look at it 5-7 days and today's is day 9....sent a complaint to ECC and started a dispute at the bank also sent them all the evidence I have....

Worst support ever they do everything for money even fooling their customers

Nothing like the advertised dress. I cannot believe they're allowed to do this

Website said it would take a few days to deliver. It’s been over 3 weeks now and they have not even dispatched it yet. Tried to cancel order and they wouldn’t let me. 7 days to respond to messages!

Δίνουν άλλη ημερομηνία παράδοσης πριν την παραγγελία και άλλη μετά την παραγγελία
Καθυστερούν πολύ χωρίς να μπορείς να ακυρώσεις

I ordered football boots for my son. The product was fine and looked good quality however my son didn't like the colour. The refund process was horrendous with communication being a major issue. I conformed with all of the requests over the week of communications only to find that they refunded me in points. I made it clear from the start that I wanted a cash refund. They have since ignored my messages. Avoid this company.

Bought an advent calendar. Ten days later, I simply received an email that the transaction was cancelled. No reason.

I paid over $100 AUD for supposed silk quilt cover and got crappy satin. Feel ripped off and have been trying to get in touch for refund to no avail. The joom website is useless nd is happy to take your money but not help you get it back.

Ordered items 14th July still awaiting refund
SAVE YOURSELF hassle

I have never got my order. When I paid I didn't get any confirmation letter, I couldn't track it and when I tried to write to them, the order number was "not correct". Total scam

Very bad experiance i paid 175 for a swatch watch i never received.it said delivered and signed for by fastway but i wasnt even there i tried to explain to joom but usual rubbish "did u check with your neighbours shite"i want a full refund which i havent received yet.very disapointed.il stick with amizon prime they never let me down.

Very bad experience. I ordered something it was never delivered. Looks like a scammer company only. My order status didn’t change after 2 months

Even though the platform is technically acceptable and the conversion from PDF documents to flipbooks is generally good, this service is run by a completely unreliable and untrustworthy company.

Our experience with Joomag has taken an unfortunate turn, and we feel obligated to alert potential users about the troubling issues we have faced.

Lack of transparency: Joomag imposed a substantial 300% price increase on us with only three days' notice, displaying a complete disregard for customer satisfaction and professionalism.

Defective cancel button: When attempting to cancel our subscription in response to the price increase, we found that the cancel button on their website was non-functional, effectively preventing us from terminating our subscription.

Evasive customer support: In our efforts to cancel, we contacted Joomag's customer support team, only to have our requests ignored and met with repeated attempts to keep us in a longer commitment. This behavior exemplifies a lack of professionalism and respect for customers.

Compelled to initiate chargebacks: Left with no other option, we had to involve our credit card company and initiate a chargeback, adding unnecessary inconvenience to an already challenging situation.

The concerning practices and lack of competence displayed by Joomag have left us extremely disappointed. We strongly recommend against using their services and encourage potential customers to seek alternative platforms that prioritize transparency, professionalism, and customer satisfaction. Proceed with caution when considering Joomag to avoid being caught in a cycle of frustration and disappointment.