Joybos 

My hat is off to Nora from Customer Service. We worked on my order for over 2 months and finalized a satisfactory solution. My products arrived damaged, and one had a missing part, which was critical for operating as advertised. Nora not only sent me a new unit (damaged again by shipment) but told me to keep the unit with the missing parts for spare parts. She even facilitated a refund of a reasonable amount of money with her supervisor. I received that refund and am now closing this case. Working with Joybos was a professional pleasure. Many online vendors blow you off, and you lose every cent spent on their products. Not Joybos, they stand behind their sales. Kudos and best wishes forward.

Ordered two metal kitchen cabinets for premium dollars and received cheap quality in horrible condition cabinets. If you think IKEA products are cheap try JOYBOYS products at twice the price, cheap quality, no quality control, ZERO customer service.
Pure scam...

We are very happy with our Storage Cabinet. The customer service team was very responsive and helpful. Thank You Joybos!!

Flachwischer ist eigentlich nicht schlecht, aber der Service! Immerhin 75€ gezahlt und den defekten Stiel bemängelt. Nach anfänglicher Entschuldigung und Bitte nach Foto, kommt lange Pause. Ersatzteillieferung steht noch aus, das Gewinde hat keinen EU Standart.
Nee, bitte, nicht noch einmal. Diese ständige hin und her Email Geschichte ist nichts für mich.
NACHTRAG HEUTE AM 23.10.24
Jetzt habe ich die Meldung bekommen, dass die Ersatzteile in 7 bis 14 Tagen hier sein sollen. Na gut!

Fair-quality construction of folding metal shelving. The shelving is overpriced based on the quality of construction and materials. Slow delivery times by weeks. Some money was refunded after a complaint was made to the company which shows that they are concerned about their image and willing to accept some responsibility for their products. Perhaps they need to consider reducing the price of products and improving the quality of paintwork, and fabrication.

These shelves were super easy to put up. They fold easily so I can take them with me to events! And they looks super sharp with all my yarn to get organized. Very sturdy!

I should have read the reviews before ordering. Got a rack for clothing, which supposedly was to be heavy duty and steel, for the price I assumed it was heavy duty since it was twice what a regular good one would cost. For starters, the item was offered from a local area and turned out to be from China and it took longer than expected, much much longer. I put the rack together and fell apart in less time than it took me to put the clothes on it. AND I MEAN fell apart and twisted bad since the material is nothing but some thin metal, thinner than you get in a can of soup...time to fight with PayPal or Credit Card if needed

Buyer stay away from this company firstly charge in US dollars when said AUD so purchase was double 1 item arrived very poor quality still waiting on my clothes line that cost 280AUD ordered over a month ago not even been dispatched don't I will see it and imagine I have lost my $$$ lesson learnt BEWARE

I purchased some stackable storage boxes from Joybos. Delivery was taking longer than expected and when I contacted the Company to cancel, I was told that the item had been shipped and could not be cancelled.

Eventually Evri delivered the package but stated that it was from Duopuda. No return address on the package.

I contacted Customer Services as the product is not of the quality expected. I was advised that I can return the product at my expense to China, or receive £5 and keep the product.

Beware if you use this company for the sharp business practice.

I ordered a clothes rack, received email to say it was on its way, with a tracking number. I tried to check tracking number but it isn't recognised. I have email a number of times and as yet no response or product. After reading some of the other comments it does seem to be a scam, otherwise I would have received a response. I would appreciate a response and the product ordered and paid for. Thank you

This company really needs to be avoided. They are so unprofessional and unhelpful but especially just useless.

You place an order with them, they give you the impression your item is being delivered but you start to realise, week after week, month after month, no item is forthcoming and all they continually advise you is, “just wait another week”!

Joybos are scammers. Plain and simple.

Buy from them at your own risk. Just Google whatever they’re selling and you’ll find so many more merchants selling that same item but are at least reliable when it comes to shipping.

Zero stars.

Follow up to reply: Nora from the customer service team is just a blatant LIAR and as I emphasised, Joybos is just a scam company that’s very unprofessional.
The delivery took over (2) months to complete and when there were many many emails reiterating a request for a refund, it was as though I was speaking to a brick wall, whereby Nora/Rachel would simply reply telling me to “wait just another a week ago”. Ridiculous!
Even if they offered a full refund now, I’d decline just to avoid having anything to do with this awful company.

I ordered two 6-layer storage units from Joybos over the past year. Both times the items arrived in perfect condition. The customer service was excellent. Each time I contacted them they replied me in a pleasant and helpful way within 24 hrs. I couldn’t be happier with this company, and hope to buy from them again in the future.

This company is a joke WARNING you have any problems they just ignore you and hope you go away. I purchased a unit on the 11th of august on a 3-5 day delivery, 6weeks later I still don’t have. I have used all there contact methods at least twice not only have I got no results no one has even responded to me .. I then got on to head office in Hong Kong who admitted they had order and payment and would get unit to me in two weeks , guess what I’m still waiting

Billiger Müll.

Das Regal hat sehr viele beschadigungen, auch an tragenden Teilen.
Manche Teile fehlen generell, wurden einfach nicht angeschweißt.
Schlecht verpackt, viele Transportschäden.

Ein Regal für 200, Materialwert sicher unter 25 Euro.

Kontaktaufnahme funktioniert nicht, es meldet sich nieman.
Fall ist jetzt beim Rechtsanwalt

Bought a heavy duty collapsable clothes drying rack for $149.50. I would have been better off buying one from Kmart for $20. The rack is flimsy and wobbles around and has no ‘heavy duty’ properties at all. Tried to use it on a windy day, under cover and it couldn’t hold itself in place even when fully loaded with wet clothes. Sent a video to Joybos showing how unstable and flimsy it was and customer care didn’t seem to think it was a problem. They were happy for me to return it for them to review, at my cost. The courier to return it would cost me $180! Customer care has offered a $20 refund, but I’ve still paid $139.50 for a rack that isn’t as advertised- heavy duty. Will not be using this company again!! Absolute scam!!

Je suis obligée de mettre une étoile pour émettre un avis défavorable pour une société au delà de la malhonnêteté, j’ai passé une commande le 03/07/2024 ( un étendoir à linge) au prix de 99€ inutile de vous dire que la somme a été débitée de mon compte. Après plusieurs échanges avec cette société qui me reproche d’avoir été absente les jours qui précédaient la date de livraison. Pour cette société j’aurais du rester de planton . Ensuite ne sachant plus donné suite il me r3nvoie vers la DPD avec un n° fantaisiste de suivi, cette dernière me demande le n° qui se trouve sur le colis,le 8/09/2024je n’aie toujours pas reçu mon colis.
PRENEZ GARDE SE SONT DES ARNAQUEURS ET LE MOT EST FAIBLE

Read all the reviews people. They will scam you. Products are not as they appear in pictures. Mine was damaged. They will do everything to avoid dealing with you or honoring their return policy.

Commande d'un étendoir pliable F225 sur lequel il y avait 1 vidéo d une personne suspendue aux barres les pieds dans le vide.
1ere utilisation pour 1 brocante à peine 10 cintres et la barre se plie, photo à l appuie. je mets des cintres sur la barre opposée et tout s écroule.
Les gens accourent pour ramasser donc pas eu le temps de prendre 1 photo.
Je demande 1 retour pour publicité mensongère, on me répond qu il n faut pas le déplier entièrement et mettre les cintres lourds aux extrémités.
J'ai du menacer de déclencher 1 litige PayPal pour me faire rembourser.
Frais de retour à ma charge 25.5 € et on me déduit 9€ d remboursement pour la remise en stock du produit !!!!

Die schlechteste Qualität die man sich nur vorstellen kann. Leider hat auch die Rückabwicklung nicht funktioniert. bzw. wir warten schon seit 5 Wochen auf die Rücküberweisung. Auch nach mehrmaliger schriftlicher Aufforderung passiert hier nichts. Ich kann von so einem Händler nur abraten.

BONJOUR
balais de lavage sol très bon produit
service client joybos si vous écrivez à la bonne adresse mail réactif j'ai reçu mon colis en échange garantie directement de chine donc délais un peu long patience alors que ce n'est pas eux qui m on vendu le produit
par contre n'acheter pas à MIKE un vendeur foire et il ne s'occupe pas du tout du sav il vend et puis terminé et en plus vous payez en suisse
deux conseils si vous achetez à la foire
demander ou vous payez ( Mike en suisse donc frais de banque)
demander une facture si problème vous pouvez attaquer