The item was flimsy and not sturdy at all - nothing like the advertised strength. I ordered 4 of the storage boxes and one arrived completely damaged and cracked. I have been trying to get a return an... Ver más
La empresa ha respondido
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The item was flimsy and not sturdy at all - nothing like the advertised strength. I ordered 4 of the storage boxes and one arrived completely damaged and cracked. I have been trying to get a return an... Ver más
La empresa ha respondido
Wir bestellten uns Joybos® Schmaler Multifunktions-Küchenschrank aus staubdichtem Metall mit 5 Ebenen F85. Nun ist der Schrank nach 4 Wochen angekommen. Bis auf eine wirklich kleine Delle im Vierkant... Ver más
La qualité de la matière métallique de l'armoire de rangement est vraiment très médiocre, le métal marque facilement et ne semble pas du tout robuste, l'armoire fait vraiment cheap mais le prix ne l'... Ver más
La empresa ha respondido
Meuble de cuisine Joybos reçu en 8 jours. Notice de montage en chinois seulement mais en réfléchissant un minimum, c'est assez facile et rapide à monter. De bonne qualité. Pas de confirmation de com... Ver más
Joybos® is an innovation-driven e-commerce enterprise engaging in the R & D, production and sales of daily necessities. Its main business covers household cleaning, storage, etc. Over the years, we have successfully expanded our business to the global market and have branches in major cities, including Hong Kong. At Joybos, we are committed to providing high-quality products with great designs and affordable prices to make your life easier and cleaner! Joybos invests a lot in R & D every year, so we can provide many useful products which are suitable for every family. At the same time, we are constantly improving our product offerings so that our customers can receive our products faster.
China
J’ai reçu mon colis au bout d’un mois et demi et plusieurs relances de ma part. Le meuble est arrivé complètement cassé et je n’arrive pas à en obtenir le remboursement intégral contre retour à la charge de Joybos.
C’est une honte!
Yes, it functions well at home. It is made of a thicker plastic and has good compartments to store various jewelry. Excellent value given the cost.
I blame myself for using joybos website to make a purchase that will not happen again. Please I don’t need no more email from you. You can keep my money this is a pure scam.

Respuesta de Joybos
I purchased a flat mop bucket from Joybos back in January 2023. It was great, worked well but one of the double drains began to leak and I couldn't use the bucket. I reached out to Joybos and was able to purchase new drain plugs and rings. They arrived a couple days ago and I installed them and there is no leaking! I'm so pleased that I can use this mop again.
This was the ideal fit for the small area I had next to my washing machine. It has strenght. I brought three cases of protein drinks, a ton of washing supplies and a ton of water. Still lots of room and not at all dropping.
A fuir,
J'ai commandé il y a deux mois et toujours pas livré. J'ai déposé plainte et parallèlement j'ai saisi la DGCRF, pour signaler ce site.

Respuesta de Joybos
Wir bestellten uns Joybos® Schmaler Multifunktions-Küchenschrank aus staubdichtem Metall mit 5 Ebenen F85.
Nun ist der Schrank nach 4 Wochen angekommen. Bis auf eine wirklich kleine Delle im Vierkantprofil, deshalb ein Stern abzug, an einer kaum sichtbaren Stelle, war alles Perfekt. Der Schrank ist super einfach aufzubauen und sieht wirklich toll aus. Zubehör war auch etwas mehr als benötigt vorhanden. Der Schrank war super verpackt.
I ordered 3 cabinets, spent over $1300, on January 21, 2024. As of March 13, my order hasn't been received and Customer Support has only told me "please be patient". Neither Rachael nor Janice at Customer Support can tell me WHERE my order is, nor WHEN it will be delivered. Instead, they offered me a free food storage package. The phone number on the website doesn't work. I feel like I'm being defrauded. Where can I get answers?

Respuesta de Joybos
Do not order from this company! I ordered 8 stackable storage baskets and only four were delivered. I ordered in January and it is now March and they are still not delivered! I keep on being told by the company they are coming but it's obvious they are not. Demanded half my money credited back since I only got half the order and they refuse and offer me stupid items like a small toiletry storage bag for my inconvenience- what a joke! I'm pursuing a credit card dispute now. Save yourself the headache. These aren't even that high quality and one of them already snapped in the corner.

Respuesta de Joybos
The shelves were dented and damaged and scuffed and I was unable to put the shelves together. I threw them in the trash. I was also disappointed in the flimsy steel.
Commande HY T2023010101178 le 26 janvier, j’écris un mail pour savoir quand est-ce que je recevrai ma commande, il m’est répondu dans 20 à 30 jours par un mail automatique.Je viens de vérifier le suivi de ma livraison et il m’est indiqué que le numéro de commande n’est pas connu!
Donc pas de suivi possible !Aucune information n’est donnée par le site Joybos si l’on en demande pas soi-même !
Bref! Attention à ce site qui expédie la marchandise depuis la Chine.
Heureusement, j’ai payé en 3 fois via Klarma qui propose une assurance.

Respuesta de Joybos
Initially when I contacted this company regarding the whereabouts of my order I received a very swift reply, but two weeks on I still haven’t received my shelf unit and now I am not receiving replies to emails so I am not sure as to the legitimacy of this company. I have spent a lot of money which I cannot afford to waste, but it looks like there may be no product coming my way. I would not advise buying from them unless you like stress!
J’ai passé une commande le 14 janvier pour un article d’une valeur de 179 euro, hormis l’accusé de réception de la cde et l’encaissement plus aucune nouvelle d’une éventuelle date de livraison (même avec le numéro de tracking). Je déconseille.

Respuesta de Joybos
If I could give less than 1, I would. First issue was the false advertising of shipping in 2-5 business days from the USA. 2 days later I got my shipping notice and found out that my order was shipping from CHINA. I finally received my order a month later. Upon unpacking the disassembled pieces, I found numerous pieces that were bent and dented. Once I got it together I realized I received a 5 tier cabinet despite ordering the 6 tier upgrade and had a door handle and door stopper missing. The 2nd cabinet I found the same 5 tier cabinet not the 6 tier upgrade that I ordered. This one was scrapped up and dented too but not to the extent of the first one. Again I contacted customer service telling them about the damage, missing pieces and getting the wrong cabinets. I asked them to, at the least, refund the difference and send me the missing pieces. The response I got was unbelievable. I was mistaken that I did get the right cabinet and that the 6 tier upgrade only had 5 tiers and not 6 despite sending me a picture of the cabinet I was supposed to receive. I could buy a handle locally and they would refund me 10$. No mention of the receipt of damaged cabinets despite my sending them numerous photo evidence of the extensive damage. I will be contacting the BBB and Attorney Generals Office to file complaints. These cabinets are expensive POS.
I ordered mops on 7 December as needed for my job, and Joybos spout "fast shipping" in emails and on their website.
My products finally arrived 64 days after placing the order. Apparently they decided to send it on a slow boat from China without giving me any opportunity to expedite the order if necessary.
Tracking had no information yet they trying to tell me "it's on it's way" and placate me with pathetic discounts and tell me to "wait as few more days". Never again. The same mops are available for much less via Temu and Amazon so that's where I will spend my money next time. Avoid!
Trop déçu sur cette site j’avais commandé armoire cuisine de 279,95 jusqu’aujourd’hui je n’ai pas reçu la commande et personne me répond je commande pas ça autre il faut faire attention 😡😡😡😡😡😡😡😡😡😡😡

Respuesta de Joybos
Ordered in August, still not received my item. Have emailed them several times to request a refund and they have yet to action this. Avoid, avoid, avoid!
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