Horrible customer service experience, to be honest. For the price, the product is adequate and to be expected - but our custom cape that came with the costume had our logo printed incorrectly. When I... Ver más
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Consulta las opiniones de los clientes
I'll admit I was nervous making this purchase based on some of the 1 star reviews, but I rolled the dice and I am glad I did. I ordered on 2/23/24 and it was delivered via Fed Ex on 3/6/24 - and they... Ver más
I created a customer ticket and sent an email, within 24 hours company had responded. The Gator Mascot arrived packed within 3 weeks and in excellent quality material. Customer service kept me in the... Ver más
Everything about this mascot costume is literally top notch , this one is the best one I've gotten off of Amazon. I'm super pleased with the costume. It's a homerun for me , terrific quality , fits ve... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Animal Mascot,Cartoon Mascot,Sport Mascot,School Mascot Costumes...Lion Mascot,Tiger Mascot,Rabbit Mascot,Bear Mascot,Eagles Mascot...
Información de contacto
China
- joymascot.com
3,5
Medio
47 opiniones
No ha contestado las opiniones negativas
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poor customer service
This company sucks and has poor customer service. I ordered a costume for my son for Halloween and never received it. Ive been trying to get them to refund my money and they are being difficult and not wanting to refund me. Please go buy your costume someplace else.
3 de noviembre de 2019
Opinión espontánea
Respuesta de Joymascot
So sorry.Express delivery delay. And, we have already refunded you.
The costume arrived on time on the…
The costume arrived on time on the expected date, which was more than enough time to be used for the event. So, that was good news.
The product is package very tightly in the box, but it doesn't impact the quality at all. The costume unfolded rather nicely and looked great. I purchased a plastic tub for storage that is slightly larger than the shipping box so that it may rest more comfortably when not in use.
The costume looks exactly like the picture in the advertisement. I liked the costume in the picture and was hoping that the actual prodcut looked at least close to what was in the picture. So, when it arrived and looked exactly like the picture I was very pleased.
20 de junio de 2019
Opinión espontánea
Bought this for my daughters first…
Bought this for my daughters first birthday. My nieces enjoyed putting it on and dancing to “what does the fox say”. This is an adult costume but my 9 year old niece put it on and showed up to the party in it. However, she was swimming in the costume but you really couldn’t tell. All kids and adults enjoyed the visit from the fox. I know I will be using this for my kids future parties or just for dress up.
27 de diciembre de 2018
Opinión espontánea
Looks great.Full face covered with…
Looks great.Full face covered with everything included except for the purple gloves.Fit was good.Very cool.love it . I am ready to lead the Parade in my town. everyone loves the way it looks thanks
5 de septiembre de 2018
Opinión espontánea
This costume was amazing!
This costume was amazing!! Bought this for my son (he's tall and fits men's medium and large) and it fit great and there's still more give for him to wear it for next year. Everyone at school and out on the town loved it and took photos with him. This costume is a total attention grabber! Great quality costume and fast shipping.Buy it! You won't regret it!
28 de agosto de 2018
Opinión espontánea
Good one !
Everything about this mascot costume is literally top notch , this one is the best one I've gotten off of Amazon. I'm super pleased with the costume. It's a homerun for me , terrific quality , fits very well and looks exactly like a Wolf.
8 de agosto de 2018
Opinión espontánea
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