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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would like to thankfull JPC Direct for having sent me technical information on an old thruster. I recommend JPC for their customer care

La empresa ha respondido

Valorada con 5 estrellas sobre 5

5 star service. Excellent customer experience. During our boating years we have purchased several items from an Isotherm 12v fridge to heaters and have always received 1st class service. More recen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I contacted Tom at J P C Direct in the first instance for some technical assistance, he responded really quickly and was extremely helpful and clearly very knowledgeable too. It was clear through sev... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoid... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Ingeniero marítimo
  2. Proveedor de sistemas de aire acondicionado
  3. Tienda de componentes y repuestos electrónicos
  4. Servicio técnico de calefacción y calderas
  5. Servicio de reparación de refrigeradores
  6. Tienda de refrigeradores

Escrito por la empresa

JPC Direct Ltd. launched as a business in 2013, when owner and director, Tom Gardiner purchased the company from his employer, JPC Ltd. The company had been agents for Webasto and Side-Power since the year 2000. We offer sales, installation, servicing and support of marine heating, air conditioning, bow and stern thrusters, marine refrigeration and marine generators. JPC sell only the best products available on the market, including Webasto diesel heaters, Webasto air conditioning, and Side-Power bow and stern thrusters. Isotherm fridges, Isotemp water heaters and Whisper Power, Paguro, Fischer Panda and Kohler marine generators, are also part of our range. Our online shop also offers a full range of parts for all of the above brands.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

406 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great communication and super fast…

Great communication and super fast delivery.

15 de octubre de 2024
Logotipo de JPC Direct Limited

Respuesta de JPC Direct Limited

Glad we were able to help. Thanks so much for taking the time to leave a review - Greg (JPC)

Valorada con 5 estrellas sobre 5

Painless transaction

Painless transaction, web site easy to use, delivered the next day ordered.

7 de octubre de 2024
Logotipo de JPC Direct Limited

Respuesta de JPC Direct Limited

Thanks for taking the time to leave a review. We really appreciate it - Greg (JPC)

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service . Part available and despatched quickly.

8 de octubre de 2024
Logotipo de JPC Direct Limited

Respuesta de JPC Direct Limited

Thanks for the review. We really appreciate the support - Greg (JPC)

Valorada con 5 estrellas sobre 5

Outstanding Service

Outstanding Service! Items received rapidly following order. 👍

4 de octubre de 2024
Opinión espontánea
Logotipo de JPC Direct Limited

Respuesta de JPC Direct Limited

Hi Paul - Thanks very much for the review - we really appreciate your support - Greg (JPC)

Valorada con 5 estrellas sobre 5

Buying from the other side of the world…

Buying from the other side of the world yet I got a response to my question in minutes and the delivery took only 5 days better service than buying in Australia
Many thanks

27 de septiembre de 2024
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Respuesta de JPC Direct Limited

Great news! Thanks so much for the lovely review. We really appreciate your support. Greg (JPC)

Valorada con 5 estrellas sobre 5

Bow Thruster Parts Replacement

The guys at JPC were really knowledgable and available to answer all technical questions. Tom clarified a few points that I raised and my order was available promptly at a very competitive price 👍

23 de septiembre de 2024
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Respuesta de JPC Direct Limited

Cheers, Patrick. Thanks so much for leaving us a review - glad we were able to help - Greg (JPC)

Valorada con 5 estrellas sobre 5

JPC have a great reputation and it's well deserved

JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoided, researched whether a part vs. whole bow thruster would work and collected our boat for repair, which saved us a 5-hour round-trip, then completed the job earlier than planned which really helped us out. Our bow thruster now works like a dream! A completely trustworthy provider with an awesome service.

9 de septiembre de 2024
Opinión espontánea
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Respuesta de JPC Direct Limited

Thanks so much for leaving us such a thoughtful and glowing review - we really appreciate your support and gratitude for our service. We'll certainly be sharing it with our future customers! - Greg (JPC)

Valorada con 5 estrellas sobre 5

Recommended

Contacted JPC Direct as I needed some spare parts for our Webasto diesel heater. Customer service was very good, with a very prompt delivery. Would recommend.

6 de septiembre de 2024
Logotipo de JPC Direct Limited

Respuesta de JPC Direct Limited

We are very grateful for your appreciation and support - many thanks! - Greg (JPC)

Valorada con 5 estrellas sobre 5

No issues

No issues. Very helpful.

Would and have already recommend.

17 de septiembre de 2024
Logotipo de JPC Direct Limited

Respuesta de JPC Direct Limited

Great to hear! We really appreciate your support. - Greg (JPC)

Valorada con 5 estrellas sobre 5

Very responsive in answering queries

The company were very willing and quick to respond to my queries on the dimensions of an item prior to my committing to buy.

29 de agosto de 2024
Logotipo de JPC Direct Limited

Respuesta de JPC Direct Limited

Glad we were able to help you get this sorted - thanks for the appreciation - Greg (JPC)

Valorada con 5 estrellas sobre 5

quality item

quality item, price & delivery

9 de septiembre de 2024
Logotipo de JPC Direct Limited

Respuesta de JPC Direct Limited

Good too hear - thanks for the support - Greg (JPC)

Valorada con 5 estrellas sobre 5

My order was processed and shipped…

My order was processed and shipped almost immediately and delivered the Help and advice was freely given.

5 de septiembre de 2024
Logotipo de JPC Direct Limited

Respuesta de JPC Direct Limited

Glad we could help you out. Thanks so much for the review - Greg (JPC)

Valorada con 5 estrellas sobre 5

Shipping was fast and was the exact…

Shipping was fast and was the exact product fit I needed. Will definitely use this sele4 again.

21 de agosto de 2024
Logotipo de JPC Direct Limited

Respuesta de JPC Direct Limited

Hi David - Thanks very much for your review - we really appreciate your support - Greg (JPC)

Valorada con 5 estrellas sobre 5

Well packaged excellent price and quick…

Well packaged excellent price and quick dispatch. Email quickly answered over delivery time and tracking provided. My only criticism would have been that it would have been useful if the tracking was included after initial purchase. Just to mention once I received the tracking advice the pallet company were very helpful.

27 de agosto de 2024
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Respuesta de JPC Direct Limited

Hi Ruth

Thanks so much for the lovely review - we appreciate your support. Just for info, the online purchase and the booking of the pallet shipment are two separate processes - which is why we are not able to provide tracking details at the point of purchase. So glad you were pleased with the fridge and the service.

Greg (JPC)

Valorada con 5 estrellas sobre 5

No problem

No problem, immediate communication, we will shop with them again.

30 de julio de 2024
Logotipo de JPC Direct Limited

Respuesta de JPC Direct Limited

Many thanks for the review. We appreciate your support very much! - Greg (JPC)

Valorada con 5 estrellas sobre 5

Great response

Great response
Friendly service

15 de agosto de 2024
Opinión espontánea
Logotipo de JPC Direct Limited

Respuesta de JPC Direct Limited

Many thanks! Cheers for the review. - Greg (JPC)

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