I called into the Otley branch yesterday to order some acoustic panels and some other bits. The panels were very competitively priced and they’re of a very good standard. I have just had everything de... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Janet & Emma in the showroom at Ulverston are just brilliant…really helpful & quickly resolved a problem with a shower tray, contacting the supplier & setting up a meeting to sort the issue. Many tha... Ver más
La empresa ha respondido
The delivery guy was excellent. Due to parking issues on the day he couldn't park outside the house to unload. However, he got as close as he could unloaded and then helped drag the bags to our drive... Ver más
La empresa ha respondido
I was visiting from long distance and for limited time to build a patio for family member. So needed definite guaranteed delivery day. I struggled to find anyone who stocked exactly what flagstone... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de herramientas
- Tienda de puertas
- Servicio técnico de calefacción y calderas
- Fontanero
- Tienda de ropa de seguridad y de trabajo
Escrito por la empresa
JT Atkinson is a family owned independent Builders' merchant with over 150 years' experience in the supply of building materials. With our head office in Middlesbrough and 37 branches located in Tyne and Wear, Durham, Teesside, North Yorkshire and Cumbria, the company is able to supply materials to customers across the North of England. With a comprehensive stock range of traditional building, roofing, timber, plumbing and heating materials, a growing range of sustainable products, local knowledgeable staff and a large fleet of delivery vehicles, JT Atkinson are equipped to provide supply solutions across many product ranges from each outlet. The success of JT Atkinson has always been based on having a wide range of products available from stock and supported by a high level of service from knowledgeable, friendly staff. We are committed to providing outstanding service to our customers, but don't take our word for it - give us a try. From bricks to bathrooms, timber to tiles, we do our utmost to serve the needs of the building and associated trades.
JT Atkinson & Sons Builders Merchant
Escrito por la empresa
Fast & Reliable Shipping & Service
Orders placed before 2pm will be dispatched on the same day!
Orders placed before 2pm will be dispatched on the same day!
Información de contacto
Thornton House, Cargo Fleet Lane, Middlesbrough, TS3 8DE, Middlesbrough, Reino Unido
- 01642 204 414
- help@jtatkinson.co.uk
- jtatkinson.co.uk
4,8
Excelente
15 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent all round my only negative is…
Excellent all round my only negative is that no one contacted me to let me know when the delivery was arriving. Fortunately I was at home.
19 de julio de 2026
Respuesta de JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave us a review. We are very sorry to hear that nobody contacted you regarding your delivery, but are glad to hear that you were home when this took place. We hope that we will see you shopping with us again very soon, where we can deliver 5* service to you.
the staff in the shop are a complete waste of time …
the staff in the shop are a complete waste of time. ignorance, arrogant especially for a female! they are about as unhelpful as possible. they are the complete usless package! although the the lad's in the yard are polar opposite. in the last couple of months they have had several thousands off me. I try to spend my money to support local businesses. but from now on I will be sourcing materials from an alternative supplier!
3 de agosto de 2026
Opinión espontánea
Respuesta de JT Atkinson Builders Merchant
We are very sorry to hear that you have not had a great shopping experience with us on this occasion, and the branch have been unhelpful to you. We have sent across a request for more information so that we can have this investigated as soon as possible and have this raised with the Branch Manager directly. We are very sorry for any inconvenience this may have caused, and we do hope that we can change your mind and see you shopping with us again very soon.
Paving slabs.
Easy to navigate website and easy ordering good comms by phone.Good range of products and excellent service. Thank you 10/10.
19 de julio de 2026
Respuesta de JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review. It is great to see you have rated the service from our Ulverston branch as 5 stars and you found it easy to order via our website. We hope to see you shopping with us again very soon!
Respuesta de JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review. It is great to see you have rated the service from our Kendal branch as 5 stars and Amazing and we hope to see you shopping with us again very soon!
Great service had an issue with…
Great service had an issue with delivery and sorted straight away by James who was really helpful and soon got a replacement delivery out for us. Second time we’ve online ordered and great easy to use and order and prompt delivery.
18 de julio de 2026
Respuesta de JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review Jane. We are delighted to hear that James in our customer service team was really helpful and got to the bottom of the issues with your delivery and a replacement was received quickly. This is great to hear and we hope that we will see you shopping with us again very soon!
Respuesta de JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review. It is great to see you have rated the service from our Middlesbrough Branch as 5* and the delivery was professional and well packed. This is great to hear and we hope to see you again very soon!
Delivery driver was friendly …
Delivery driver was friendly professional but helpful. Spot on . Good products at competitive prices from Atkinsons
17 de julio de 2026
Respuesta de JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review. It is great to see you have rated the service from our Sunderland branch as 5* and you were happy with our products, pricing and delivery service too! We hope to see you shopping with us again very soon.
Respuesta de JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review. It is great to hear you were happy with the pricing and delivery from our Bingley branch, and we hope to see you shopping with us again very soon Sandra!
Ordered online
Ordered online , requested delivery,delivery was straightforward, good product , good price . Everything was as easy as it could be , 👍🏻👍🏻.
17 de julio de 2026
Respuesta de JT Atkinson Builders Merchant
Thank you for your review of our Bedale branch, it is great to hear that you are happy with the quick delivery, products and pricing that we offer here at JT Atkinson. Thank you for choosing JT Atkinson and we hope to see you again soon in the future.
Fast delivery….
Fast delivery, great comms throughout and friendly delivery man - all typical of JT Atkinsons, Whitehaven.
10 de julio de 2026
Respuesta de JT Atkinson Builders Merchant
Thank you very much for your review of our Whitehaven branch, it is great to hear you are so pleased with the quick delivery as well as the communication and service provided throughout your experience. Thank you for choosing JT Atkinson and we hope to see you again very soon.
First class service very professional…
First class service very professional service always will use again
16 de julio de 2026
Respuesta de JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review Barry. It is great to hear you have received first class service from our customer service team, and we do hope that we will see you shopping with us again very soon!
Respuesta de JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave a review Bruce. We are very pleased to hear you have received great service from our Kendal branch and your delivery was on time! This is great news, and we hope to see you shopping with us again very soon!
Easy ordering process
Easy ordering process. Quick delivery and very helpful delivery driver. What's not to like.
13 de julio de 2026
Respuesta de JT Atkinson Builders Merchant
Thank you for your review of our Scarborough branch. It is great to hear that you have found it easy to place your order and that you are also pleased with your quick delivery and the level of service you have received from our driver. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Respuesta de JT Atkinson Builders Merchant
Thank you for your review. We are sorry to hear that your soil was full of gravel and that your order was not delivered when you expected. We will contact you offline to look into this further. Many Thanks, JT Atkinsons
Really impressed
Really impressed - Great prices, great customer service. Garden looks great now.
If there’s anything you can do to make the expected delivery times clearer at checkout it would be great but still an amazing service - thank you
7 de julio de 2026
Respuesta de JT Atkinson Builders Merchant
Thank you for your review of our Bingley branch. It is great to hear that you are happy with the price that you were offered and the level of service that you have received. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Respuesta de JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you have found it easy to place your order online and that your order was delivered quickly. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Brilliant Service
Brilliant, quality service at JT Atkinson Barnard Castle. Karl Gaskin has been great, organising logistics for 13 bulk bags of 20mm Golden Gravel for a drive that is inaccessible for the wagon. Karl also sourced an excellent contact for me to help with preparing drive and laying the gravel. Thank you!
29 de julio de 2026
Opinión espontánea
Respuesta de JT Atkinson Builders Merchant
Thank you for your review of our Barnard Castle branch, It is great to hear that you are happy with the level of helpfulness and service you have received by Carl in branch. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again.
Fantastic from start to finish
Fantastic from start to finish. We unfortunately had an issue with access due to where our neighbour had parked. This wasn't a problem for them, they came back the next day at a time suitable for me. Would recommend, thank you
14 de julio de 2026
Respuesta de JT Atkinson Builders Merchant
Thank you for your review of our Middlesbrough branch. It is great to hear that you are happy with the level of helpfulness and service provided to resolve the delivery issue and that you were able to get this the next day without any problems. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Great Service all round
I was visiting from long distance and for limited time to build a patio for family member. So needed definite guaranteed delivery day. I struggled to find anyone who stocked exactly what flagstones I needed. Andy -manager at Yeadon branch went out of his way to help and provided what I needed. And with enough notice of delivery day he made sure we got our materials early on correct day. Davy, the delivery driver was friendly, and worked with us to set down materials exactly where suited us best . Highly recommend Yeadon branch --- professional, courteous service
9 de junio de 2026
Opinión espontánea
Respuesta de JT Atkinson Builders Merchant
Thank you for your review of our Yeadon branch. It is great to hear that you are happy with the level of service and helpfulness by Andy and you were able to get these delivered exactly when required. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Nice easy site to use to find what you…
Nice easy site to use to find what you want.
Easy order process & quick delivery,
Issue free, would use again.
7 de julio de 2026
Respuesta de JT Atkinson Builders Merchant
Thank you for your review. We are pleased to hear that you found our site easy to use and place your order and that your order was received quickly. Thank you for choosing JT Atkinsons and we hope to see you again soon.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.