Juno was recommended to us, and we love that it is Canadian. With the initial order we submitted, we realized that we had ordered the wrong size mattress for our RV. Customer Service was on the bit... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Everything was good except for the one mattress issue. Had to contact customer service multiple times to get it sorted - this was one mattress out of 4, plus 5 sleep bundles so thought that the wareho... Ver más
La empresa ha respondido
Very comfortable, feels like sleeping on a cloud but with support. Extremely happy with my purchase, only regret is that I didn't get one sooner.
La empresa ha respondido
I liked that I ordered the mattress and got confirmation right away plus estimate of delivery and updates coming. The instructions for in wrapping and getting set up were great and easy.
La empresa ha respondido
Información sobre la empresa
Sobre juno.ca
Escrito por la empresa
Named Best Value Mattress† in Canada, Juno was created to make great sleep more accessible for Canadians. With Juno, you get the comfort, support, and cooling features you want in a mattress, all at a price that makes sense.
Juno keeps mattress shopping simple from start to finish. Your mattress ships for free* right to your door in a convenient box, and you’ll have 120 nights to sleep on it at home. If it’s not the right fit, returns are free. Juno mattresses are proudly made in Canada and start at just $449.
Complete your sleep setup without breaking the bank. Every Juno mattress comes with a free sleep bundle, including sheets, pillows, and a mattress protector. Plus, you’ll save 15% on other accessories, including stylish and affordable bed frames, when you buy a Juno mattress.
Ultimate Value and Comfort
Made in Canada
Made in Canada Juno mattresses are proudly Canadian-made using local materials and fabrics.
Everyday Low Pricing
Juno saves you money by skipping retail giant middlemen and selling directly to you.
Stay Cool All Night
Gel-infused foam and cooling yarn help keep things cool and breathable through every Canadian season.
Hassle-Free Shopping
120-Night Sleep Trial
Mattresses and sleep accessories are meant to be tested all night, not just for 15 minutes. That’s why Juno gives you 120 nights at home to decide if it’s right for you, with free returns if you change your mind.
15-Year Warranty
Rest easy knowing your Juno mattress is backed by a 15-year warranty. It’s simple peace of mind for years of comfortable sleep.
Free Shipping and Returns
Get your mattress shipped right to your front door for free*. Juno mattresses arrive in a convenient box, making setup in your room of choice easy.
Información de contacto
Canadá
- juno.ca
4,4
Excelente
21 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Mattress is very comfortable.
1 de octubre de 2026
Respuesta de juno.ca
Hi Emmanuel, we're so glad to hear you're loving your new mattress! If there's ever anything our team can do to help make your nights even more comfortable, don't hesitate to let us know.
Fast shipping
Fast shipping, easy to setup great. Second one I bought for me kiddo
31 de agosto de 2026
The RV Queen fit perfectly in our RV
The RV Queen fit perfectly in our RV. Specifications were correct.
The added gift of bedding was very helpful and convenient
17 de agosto de 2026
Absolutely customer service! My second purchase. Downsized from queen to twin xl!
Absolutely customer service. No pressure!
17 de agosto de 2026
Everything was good except for the one…
Everything was good except for the one mattress issue. Had to contact customer service multiple times to get it sorted - this was one mattress out of 4, plus 5 sleep bundles so thought that the warehouse would notice and pickup on the fact that one item was still missing from a very large order.
6 de agosto de 2026
Respuesta de juno.ca
Hi Joyce. We're sorry to hear about your experience but we're glad our team was able to help resolve the issue. Thank you for your patience and for taking the time to share your feedback. If you need any other assistance please don't hesitate to contact us at support@douglas.ca or by calling 1-855-215-9509.
Respuesta de juno.ca
Hi Diana, thank you for the review! We hope you have many years of great sleep ahead! 😊
Exceptional company with exceptional…
Exceptional company with exceptional customer service
2 de agosto de 2026
Have a local arrangement for disposal…
Have a local arrangement for disposal of old mattress
1 de agosto de 2026
Respuesta de juno.ca
Hi there! While we don’t currently offer pickup or disposal of old mattresses, many municipalities provide local collection programs, sometimes at no cost. We hope you enjoy your new mattress and many nights of better sleep ahead!
Great sleep and package
I liked that I ordered the mattress and got confirmation right away plus estimate of delivery and updates coming. The instructions for in wrapping and getting set up were great and easy.
7 de agosto de 2026
Respuesta de juno.ca
Hi Kevin! Thanks for choosing us, and cheers to many comfortable nights ahead. 😊
Very comfortable
Very comfortable, feels like sleeping on a cloud but with support. Extremely happy with my purchase, only regret is that I didn't get one sooner.
4 de agosto de 2026
Respuesta de juno.ca
Better late than never to start getting great sleep, Rachel! Wishing you many restful nights on your new mattress :)
Great experience
Great experience
Price, quality, delivery all great
I’ll recommend Juno to all my friends and family
28 de julio de 2026
Quick delivery and easy buying process
Quick delivery and easy buying process. Great communication in regards to my purchase. Thanks again. My trailer mattress is now comfy to sleep on.
1 de agosto de 2026
Great customer service and love the mattress.
Juno was recommended to us, and we love that it is Canadian. With the initial order we submitted, we realized that we had ordered the wrong size mattress for our RV. Customer Service was on the bit and retracted the order before it was processed and refunded the credit card. The second order was processed and delivered very quickly. Love the the added bundle (pillows, mattress protector, and sheets). Thank you.
27 de julio de 2026
Respuesta de juno.ca
Hi Doris, thank you for choosing Juno and taking the time to share this! We really appreciate your support and hope your new mattress makes every RV adventure a little more comfortable. Happy travels and even better sleep ahead!
Highly recommended
Products are very good. Response to an issue was immediate and dealt with to my satisfaction. I found the company really good to deal with and I would recommend it whole heartedly to my friends.
21 de julio de 2026
Respuesta de juno.ca
Hi there, it means a lot to know you’d recommend us to your friends. 😊 Thank you for your support and for giving our team the opportunity to help. We truly appreciate it!
Delivery timescales are a lie.
Delivery timescales are a lie.
I ordered from them as they had advertised 1-5 days delivery. Upon recieving the confirmation email, the delivery date was 13 days from order. I contacted them to discuss this and they don't account for "warehouse processing time" in their advertised delivery.
I cancelled the order immediately and was told that I would have a refund quickly. This was not the case either. 1.5 weeks later I received a refund, however it was for $150 less than what I had paid. No explanation, and I am still trying to get the full amount refunded to date.
29 de enero de 2026
Opinión espontánea
Respuesta de juno.ca
Hi Tom, our apologies for the delayed reply! We didn't own this profile until very recently. We'll request your information here to ensure that everything has been taken care of for your order, but if our team can offer any further support, you can always contact them directly at support@juno.ca or 1-855-237-9370.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.