I had an issue that I needed guidance…
I had an issue that I needed guidance with, and was willing to pay for their time if they could help. I talked with them on the phone at two separate occasions and they seemed uninterested even though my situation was within their purview. The second time I called they asked me to summarize in e-mail form since my case was a bit complex which was fair enough, so I did. They never responded which I find very unprofessional.








