Just Beauty Opiniones 

351
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered the wrong gel nail colour (my mistake), I contacted Just Beauty to ask if I would be able to swap the colour for another. The customer service team were excellent (Abi & Eve), helpful with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently ordered the Mylee Bluesky Mystery Kit which included 8 Gel polish bottles, but the kit came with 2 pinks and 2 greens, I emailed Just Beauty to query this and they couldn't have been more... Ver más

Valorada con 5 estrellas sobre 5

My experience with Just Beauty was pleasant. I ordered it on Friday and have received it the following Tuesday. My products all look the part I have gone for the Mylee Stripless waxing kit but I am ye... Ver más

Valorada con 5 estrellas sobre 5

I can’t rate just beauty and their team enough. I ordered my nail kit 2 days ago, had a small technical issue with payment but received and email the next day confirming the correct payment was made.... Ver más

Información sobre la empresa

  1. Clínica dermatológica

Información proporcionada por diversas fuentes externas

Founded in 2008 Just Beauty is a UK based online retailer specialising in Professional Beauty, Hair and Skin Products. We supply thousands of people and salons with professional products at affordable prices that they can truly enjoy in the comfort of their own home. We are constantly adding products to our online catalogue, keeping up to date with all the latest beauty trends.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

351 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(351)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The most professional cosmetologist

Justyna is the most professional cosmetologist I have ever met in my life. The amount of knowledge she has is amazing. I don't want to describe what a dramatic situation I found myself in when I used the services of another beauty salon and what complications I had to deal with. I contacted Justyna as I previously used her for another successful treatment and although she was under no obligation, she guided me. She advised me and told me what I needed to do as soon as possible, she was always available to me. She is a wonderful person and a professional beautician who really knows what she is doing. I am hugely indebted to her and I wish we could meet only such people in our lives. Thank you ❤️

14 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super Service

Great products, great service, competitive prices and super fast delivery. They always meet my needs. Highly recommended.

27 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional customer service

I purchased a Mylee LED lamp and gel nail kit from Just Beauty. When my parcel arrived The LED lamp was not Mylee but another make. The error however was entirely mine as I had not read the description of the goods correctly. I had previously purchased a similar product for my daughter for Christmas and thought my purchase was for the same item. Customer service and particularly Eve and Priyanka were extremely helpful and offered to send the product I thought I’d ordered to me once I had returned the unwanted item. In addition, even though the new product was more expensive they waived the additional cost. This was all sorted out within a week and I was kept informed at every step of the way by these two very polite and courteous individuals. I have no hesitation in recommending Just Beauty to family and friends and will definitely shop there again.

9 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service from Eve following an issue with my order- she sorted it straight away. Shop here regularly 5* every time

7 de diciembre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great customer service

Good communication and customer service, broken delivered item replaced swiftly with good communication through out, thank you

4 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

My return had been lost and Eve was really accommodating and helped so much with getting it sorted out. Quick communication too :)

5 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

UV gel lamp

Got my daughter a gel lamp for he birthday, but was broken. Got in touch with just beauty and I received a new one a couple of days later. Very helpful customer service.

8 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Inferior goods supplied, not fit for purpose

I placed an order through Amazon. The description for the Mylee Magic Gel states that you buff your nails, paint the gel on them and leave for a few minutes. The product is supposed to lift the gel polish from nails. Not only did the remover not remove any of the polish but temporarily shrank my nails, leaving the skin on my fingers feeling pinched and painful. I will be contacting trading standards so that they can check the contents of this product. Unable to submit a review of the company on Amazon

8 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Order was delivered really quickly. Sadly, only half the order arrived. I contacted customer support and it was the most efficient team I've ever dealt with! They rectified the issue and immediately sent the correct order. Really great customer service. Thank you!

21 de octubre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Undelivered item

Received reply very quickly after my first email and was very helpful in resolving the undelivered item

27 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraudulent company scamming people

This company are fraudsters . I sent an item back and they are making out they haven't had it. Even though royal mail shows it delivered back to the return address using the label from amazon.. they are not refunding and making excuses they haven't got it.

21 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recommend this seller.

I had a bit of an issue with the first machine but the seller immediately sent out a new one with no delay. She has good communication and quick replies. I highly recommend this seller! 💯🙌🏻

17 de septiembre de 2022
Opinión espontánea
Logotipo de Just Beauty

Respuesta de Just Beauty

Hi Angel,

Thank you so much for taking the time to leave this lovely review. We are so glad you received such good communication and your replies were responded to quickly.

Best Wishes,
JustBeauty Support Team

Valorada con 5 estrellas sobre 5

Easy to use and the product ordered can…

Easy to use and the product ordered can quickly
It’s was exactly what I needed

4 de septiembre de 2022
Logotipo de Just Beauty

Respuesta de Just Beauty

Hi Natasha,

Thank you for your review. We are so pleased to hear that the products were so easy to use and came quickly.

Do let us know if you require any assistance!

Best Wishes,
JustBeauty Support Team

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