Justpromiserings Opiniones 4

Respuesta de Justpromiserings

15 ene 2025

Hi Andrei-Iulian,

Thank you so much for your kind words! 😊

As a small business, your support truly means the world to us. We really appreciate you taking the time to leave a review, it makes such a difference and helps not only our small Australian business but also helps in raising more funds for our wildlife conservation charity partners.

Hoping to see you again in the future! :)

- Emma L.
Customer Service
Just Promise Rings

Respuesta de Justpromiserings

15 ene 2025

Hi Javier,

Thank you for your feedback, and I’m truly sorry to hear about your experience with your ring.

Your order was placed on September 30th, 2024, and shipped on October 5th, 2024—just 3 business days later. Since your ring included a custom engraving, it required a little extra time. The order was delivered to Mexico on October 25th, 2024, after 16 transit days, which is within our standard timeframe for free international shipping.

We couldn’t find any record of you reaching out to us about this issue. Our Titanium rings are designed for durability and should not lose color or scratch easily. However, you’re fully covered by our Buyer Guarantee, and we want to make this right for you.

Please check your email, as we’ve reached out directly to assist you further. We look forward to hearing from you and resolving this promptly.

Thank you,
- Emma L.
Customer Service
Just Promise Rings

Respuesta de Justpromiserings

Publicada el 15 ene 2025

Wow, thank you so much for your beautiful review! 😊

We’re absolutely delighted that everything turned out just as you hoped - what a truly thoughtful surprise from such a wonderful partner!

Being part of meaningful moments like yours is exactly why we love what we do, and we’re so grateful you shared that with us. Wishing you both a lifetime filled with love, joy, and happiness together! :) 💍✨

Kind regards,
- Emma L.
Customer Service
Just Promise Rings

Respuesta de Justpromiserings

15 ene 2025

Thank you so much, James!

We’re thrilled to hear the ring made such a meaningful impact and that your girlfriend loved it!

Your kind words and support truly mean the world to our small business, and we genuinely appreciate you taking the time to share your experience.

Wishing you both so much happiness! 😊✨

Warm regards,
- Emma L.
Customer Service
Just Promise Rings