Just Travel CoverOpiniones 

865
TrustScore: 4 sobre 5

4,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Got Sports Cover from them for some golf clubs and they got me in the small print, evidently. For damaged items they take 10% off for each year from the date you purchased them which for golf equipm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Taking travel insurance was easy, especially with the wonderful Dionne to take care of everything. She patiently explained the policy, repeating and explaining anything I wasn’t sure about. I will k... Ver más

Valorada con 5 estrellas sobre 5

We first used Just Travel Cover last year and were really impressed. The cover we chose suited our needs perfectly and was great value for money. The whole process, from getting a quote to receiving... Ver más

Valorada con 5 estrellas sobre 5

We were just about to leave on holiday, 3 days before one of us was diagnosed with cancer. I called my travel insurance provider who instantly cancelled our annual policy. Needless to say I was mo... Ver más

Información sobre la empresa

  1. Seguros de viaje
  2. Compañía de seguros

Escrito por la empresa

At Just Travel cover we aim to help all travellers enjoy their experiences to the fullest by providing high quality reasonably priced travel insurance for all pre-existing medical conditions and ages. We cover all disabilities and medical conditions at all stages of severity, including a terminal prognosis. Some of the conditions we cover: Heart Conditions Diabetes Cancer Mental Health Conditions Liver Conditions Breathing Conditions Circulatory Conditions Disabilities and many more We work with a panel of specialist underwriters to provide a range of travel insurance policies to offer the best level of protection tailored to the specific needs of every age group.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

865 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 38% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(865)

88 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

This used to be a value for money…

This used to be a value for money provider of travel insurance, significantly cheaper than others, now it is easy to find policies priced a bit cheaper and with better terms.

5 de junio de 2026
Opinión espontánea
Logotipo de Just Travel Cover

Respuesta de Just Travel Cover

Good morning,

Thank you for your feedback.
Travel insurance prices are set by the insurers providing the cover and can vary considerably depending on a range of factors, including destination, trip duration, age, medical history and activities. Insurers also review their rates regularly in line with claims experience and wider market conditions. We'd be happy to review your requirements to see how we can help.
At Just Travel Cover, we compare prices from a panel of insurers and offer a range of cover options, helping customers choose the policy that best suits their needs and budget. While we appreciate that price is an important consideration, we always encourage travellers to compare both the cost and the cover provided when making their decision.
Thank you for taking the time to share your comments.

Kind regards,

Katie

Valorada con 1 estrellas sobre 5

Check the small print!

Got Sports Cover from them for some golf clubs and they got me in the small print, evidently. For damaged items they take 10% off for each year from the date you purchased them which for golf equipment can lose you a lot of money, fast!

I also replaced one of my clubs with a second hand club and even though it cost less than half the RRP of the original club, they still somehow thought it was appropriate to take 10% off per year of the cost of the replacement club, but using the purchase date of the original club which makes zero sense. Ended up with about 40% of the money it cost me to replace everything. I would avoid like the plague.

12 de mayo de 2026
Opinión espontánea
Logotipo de Just Travel Cover

Respuesta de Just Travel Cover

Good morning,

Thank you for your review. We're sorry to hear that you were unhappy with the outcome of your claim.
While Just Travel Cover arranges insurance policies, claims are assessed and settled by the insurer's claims company, in line with the policy terms and conditions (detailed in the Policy Wording). We appreciate that this was not the outcome you had hoped for. If you would like us to look into your concerns further, please contact our team directly and we'll be happy to help where we can. Thank you for your feedback.

Kind regards,

Katie

Valorada con 5 estrellas sobre 5

Taking travel insurance was easy

Taking travel insurance was easy, especially with the wonderful Dionne to take care of everything. She patiently explained the policy, repeating and explaining anything I wasn’t sure about. I will keep your number handy for any other trip we undertake, and hope I speak to Dionne again, she is a real assets to your company.

26 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed in what we were mis-sold by Just Travel

Disappointed in the cruise travel insurance sold to us by Just Travel. Lovely sales people but let down by claims handling. Was assured by the sales lady that we had "missed ports" cover but good2go's claims handlers IMG are refusing to pay out for 2 missed ports on our cruise.. Will never buy from Just Travel again. Had cover with Just Travel for years but it is only when you claim that the problems start !!

23 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

BEST VALUE FOR MONEY POLICY

Three main reasons for this review.
1. The price was extremely competitive, with the final cost being £120 less than my renewal price from my previous provider.
2. Quick responses and decisions from the Customer Service Team.
3. Easy to understand and complete the online application form.
Overjoyed.

15 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products

So easy to use. Great prices considering we both have medical requirements. Returning customer. Would recommend highly.

12 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Website incomprehensible; telephone service excellent

I received an email reminding me to renew my policy. I followed the link to renew. At this stage the system did not allow me to amend my medical history, offered me a very expensive option that I did not want and also a 10% reduction code with nowhere to enter it. After 20 minutes I gave up in despair, telephoned the number given, waited another 10 minutes to be connected and then........I had a most helpful and courteous member of staff who sorted the addition to my medical history, gave me the level of cover for which I was looking and processed my renewal.

18 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our go to Travel Insurance Provider

We first used Just Travel Cover last year and were really impressed. The cover we chose suited our needs perfectly and was great value for money. The whole process, from getting a quote to receiving the documents, was simple, clear, and stress‑free.
We’ve used them again this year and upgraded to Gold cover for extra protection, and the price was still very reasonable. I trust this company and highly recommend them.

9 de mayo de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más