Juvia Opiniones 566

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Iv started taking about 3 weeks ago this last week has been awful .. I know it says symptoms may worsen .. but I generally feel lousy usual stomach symptoms but constant bloating discomfort etc.. star... Ver más

Valorada con 5 estrellas sobre 5

I can only say it works. I have GERD, a hernia and Diverticular disease causing constipation. Plus a missing gallbladder so my digestion has taken a battering over the last few years. Started Juvi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Any time I have contacted customer services I received a response straight away. Always helpful, professional and resolved any issues without question. Thank you very much. Nicola

Valorada con 1 estrellas sobre 5

Despite the cost of the product and the length of time for delivery, they insist on used the recognised worst delivery company. Packages often disappear or like my most recent delivery, had been soaki... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vitaminas y suplementos

Sobre Juvia

Escrito por la empresa

pooring JUVIA

Benefits of JUVIA Digestive Balance Formula

SAY GOODBYE TO GUT ISSUES

Supports Natural Gut Health - and therefore your mental, physical health and digestive process

Food Freedom - A balanced gut means you may be able to enjoy more of your favourite foods

Natural Plant-Based Ingredient - Activated by ERME, our unique enzyme-rich ingredient, derived from barley

Backed by Leading Gut Experts - It's all backed by cutting-edge science and decades of research

What is JUVIA?

Many solutions for gut issues like IBS don’t work because everyone has a different set of bacteria living in their guts.

JUVIA helps balance out your unique naturally existing gut bacteria, instead of trying to introduce new ones into the body.

It’s the first food supplement to contain ERME™, our unique plant-based natural ingredient, which breaks down carbohydrates before they can cause problems by unbalancing the bacteria in the gut.

Thanks to our cocktail of vitamins and minerals, including B12, JUVIA also contributes to the normal functioning of the nervous system, metabolism, and immune system, and helps to reduce tiredness

Find out more on www.juvia.me

Commit to 12 weeks

It takes up to 12 weeks for your gut microbiome to rebalance and the benefits of JUVIA compound, so the longer you take it, the more you will get out of it.

Detox

Some people experience a detox effect during the first days or weeks of taking JUVIA. This may include headaches, fogginess and sometimes a little bowel discomfort. This is completely normal so it’s nothing to worry about. It means that JUVIA is working, so it’s a good thing! It's basically just your bad bacteria dying off, which doesn't feel too good.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

566 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 60% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Despite the cost of the product and the…

Despite the cost of the product and the length of time for delivery, they insist on used the recognised worst delivery company. Packages often disappear or like my most recent delivery, had been soaking in mud for some time. I’ve complained to Juvia several times and been told someone will come back to me. No one ever has. There’s no point in having a great product of you use the worst shipping company and treat your customers as inconveniences!

15 de agosto de 2024
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Respuesta de Juvia

Hi Simon, we use third party logistics in Australia and it is our logistics partner that chooses the delivery method. We would never intentionally ignore any messages from you. If we have missed any, please accept our sincere apologies. Any issues with your deliveries, please let us know and we will fix the problem or dispatch a new order. Many thanks, Team Juvia

Valorada con 1 estrellas sobre 5
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Respuesta de Juvia

Hi Linda, please contact us. I can see that you skipped your order after you had already been sent notification that the order was processed. We send reminder emails 7 days and 1 day before charging. The 1 day before charging is the latest moment orders can be skipped. As you skipped orders after the order had already been processed, you will not receive your next order. Thanks

Valorada con 5 estrellas sobre 5

Great service

I have been taking this product for less than one week so this is a rating for service only. I give Juvia 5 stars for service as the product was delivered really quickly (on a sunday!) and was well packaged. The service seems to be very good based upon my initial experience

26 de julio de 2024
Valorada con 1 estrellas sobre 5

Making money from ripping people off

Cancelled my subscription and still charged completely zero understanding on there part no option for a return or cancellation even when contacting them before product was dispatched. As I cancelled it and have moved in-between and cancellation was made more complicated than nessisary.

Now essentially have spent £78 on something I don't want and will never receive despite cancelling the subscription and contacting the customer service team as soon as I was charged.

9 de julio de 2024
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Respuesta de Juvia

Hi Simon, this is not a genuine representation. As you stated in your previous review, the charge notification was lost in your junk email. This is unfortunate, but we did as we promised - we sent notifications 7 days and 1 day prior to a charge to give you a chance to amend or cancel.

Your subscription was not cancelled, which is why you continued to be charged and have product shipped. Access to your account is straightforward and editing a delivery address or cancelling a subscription can be done online.

Very sorry that you are unhappy with how things played out, but I'm not sure what you would have liked us to differently, except for refunding an order that had already been shipped in good faith? It seems you'd like us to lose money because you didn't amend your address or act on the reminder emails. Not exactly fair. We'd be grateful if you'd remove your negative reviews.

Valorada con 5 estrellas sobre 5

Amazing Service

Amazing service - I ordered on Monday and the Juvia arrived the following morning! I had a question which was quickly answered and I've had a follow-up email checking it's going okay.

8 de julio de 2024
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Respuesta de Juvia

Thank you very much

Valorada con 1 estrellas sobre 5

Product is so gloopy and sticky that…

Product is so gloopy and sticky that it's really hard to use at home (dribbles everywhere and sticks to everything) and not possible for me to travel out of my house with due to hassle.

Wish I hadn't bought it to be honest - saw no benefit and it's likely to just sit in a cupboard until I eventually throw it away.

4 de julio de 2024
Opinión espontánea
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Respuesta de Juvia

Hi Lia, a suggestion for you - mix 30ml of Juvia in a bottle of water and sip around meal times. This saves you having to take the Juvia with you. Thanks

Valorada con 5 estrellas sobre 5

This is a great product

This is a great product. Works for me and I have IBS for 5 years. I definitely would recommend this to others.

17 de junio de 2024
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Respuesta de Juvia

Thank you

Valorada con 5 estrellas sobre 5

I love Juvia!

I love Juvia and the team!

Sarah who I communicated with was always helpful and informative, she made ordering Juvia fun!

The product.
I have tried many things to help with my IBS, drugs, Fodmap, other exclusion techniques and whereas I have learned many things about my IBS Juvia has had the biggest impact on how I feel day to day. I recognise that it may not work for everyone, but personally I just feel more well when I take Juvia. I would tell anyone to try it and to give it a few weeks to see the effects.

30 de mayo de 2024
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Respuesta de Juvia

Thank you very much Phil. Very happy to hear that it's working so well for you.

Valorada con 1 estrellas sobre 5

I tried to cancel my subscription by…

I tried to cancel my subscription by email no one actually looked at the email so they took money from my account and sent me the product which is rubbish anyway it doesn’t do anything has no benefits whatsoever

27 de mayo de 2024
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Respuesta de Juvia

Hi shaun,

Sure, I've just cancelled your subscription here.

Sorry to hear it didn't work out for you.

Many Thanks
Vicky

Valorada con 1 estrellas sobre 5

I have requested not to send this item…

I have requested not to send this item to me again please. I don’t need it .

21 de mayo de 2024
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Respuesta de Juvia

Anthony, thanks for your review. You did request that product not be sent, after it had already been sent. We cancelled your future subscriptions. I don't understand your one star review as we did exactly what you asked? Please contact us to discuss.

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