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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had an issue and the KAKE team resolved it immediately and gone above and beyond. I totally trust this brand and actually love the product too. It coats every individual lash, lengthens, lifts and doe... Ver más

Valorada con 1 estrellas sobre 5

My mascara arrived dry , I have tried multiple times , on multiple platforms to contact KAKE, these have all been ignored for the last few months & I am yet to receive a reply. Not good KAKE. *upd... Ver más

Valorada con 5 estrellas sobre 5

Absolutely the best mascara I've ever used , I'm 71 and my lashes weren't too great , since using Kake my lashes are longer , fuller and so healthy , I bought the black and then my hubby bought me the... Ver más

Valorada con 5 estrellas sobre 5

This mascara is a game changer. I bought my first Kake Mascara when it was launched. While I throughly enjoyed the product and the appearance of my lashes the black was too harsh for my colouring.... Ver más

Información sobre la empresa

  1. Proveedor de productos de belleza

Escrito por la empresa

At KAKE, we believe beauty should be bold, effortless, and unapologetically real. We're not here to fit into the mold — we’re here to break it. KAKE is a high-performance, high-vibe beauty brand that champions authenticity and confidence over perfection. Our formulas are science-backed, cruelty-free, and designed to deliver maximum impact with minimal effort — so you can do the least and still look like the most. Our first product, ‘DON’T FAKE IT’ serum tubing mascara, is a game-changer: designed to define, lift, grow and nourish your lashes with clean, science-backed ingredients — all while delivering smudge-proof, high-impact wear that removes effortlessly with warm water. No compromises, no gimmicks. We’ve also launched our signature luxury silk scrunchies, designed to be as kind to your hair as they are to your style. At KAKE, we do beauty differently: minimalist in effort, maximalist in results. Everything we make is cruelty-free, rooted in intention, and created for those who know their worth. KAKE is for the ones who walk their own path — always kind, always confident, and always real.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

69 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 29% de las opiniones negativas

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Valorada con 3 estrellas sobre 5

Doesn't help growth

I've been using the product for a few months everyday, excluding the odd one, and no change has happend to my eyelashes, it's an okay mascara, it doesn't really lift and I have to re curl them throughout the day which I didn't have to do with my previous ones. I'll Finish it and see if it's effected my length or fullness but I dont think it will. Really disappointing considering the price but feel anything under 3 stars is criminal lol

13 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

In love with the brand and the founders…

In love with the brand and the founders mission. Self love and challenging social concept on beauty. Just launched, fast delivery. New concept mascara with adjustable wand! Fluffy curlers that don’t feel clunky on the eyes. A most follow brand!

15 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love this mascara

Love this mascara. I’ve been using for 4 weeks, initial use I loved the tube effect. I still manage to get on my upper lids but hats user error it isn’t smudging. It goes no where once on. It comes off like a dream not sure how others are trying to remove, I use a hot cloth cleanser.
And now 4 weeks in I can definitely see growth in my lashes. They’ve honestly never been longer/healther. I have bought lash serums but stop using after a few days as I’m too low maintenance- my eyelashes now say different!
Really want to try the curlers next. And I will on my next purchase.
Thank you for this fab mascara!

13 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wand was snapped and when I asked for a…

Edit number 2.

UPDATE – Fair’s fair!

I gave a 1-star review after receiving a faulty wand and feeling fobbed off. BUT—I’ve got to hold my hands up. The team followed up, sent a replacement, and the mascara is actually brilliant.

Customer service hiccup? Yes. But they owned it, fixed it, and turned things around.

Credit where it’s due—great product, good people. Good luck for the future. Review updated accordingly!

EDIT POST RESPONSE - Wand was snapped and when I asked for a replacement wand I was offered a discount code. Unacceptable. Don’t waste your money

EDIT - I have 2 replies from your COO so to say you do not have an email is a lie. Also, it wasn’t prolonged use…..I HAVE NOT USED THE PRODUCT. I opened it and the wand had no brush, yes I twisted the top which I believe snapped it, there was no warning not to do this. All I asked for was a replacement wand.

I am a big supporter of small businesses hence the reason I was so disappointed with the (eventual) response to the email

19 de junio de 2025
Opinión espontánea
Logotipo de Kake Cosmetics

Respuesta de Kake Cosmetics

Hi Jaime,

We’re a small, two-person team doing our best to provide fair, transparent support for every customer.

To clarify: we did not receive any initial email from you. When you did eventually reach out to the customer service email, your message did not state that the product was damaged upon arrival — only that the wand had snapped after twisting it. At that point, we replied within the hour, offered support, and explained our returns policy.

Our return policy is very clear: if a mascara component is faulty on arrival, we ask that it’s returned to us for inspection so we can both improve the product and offer a fair resolution — including a replacement and refund of return shipping.

You did not provide any proof that the item was faulty upon opening, nor did you mention that it arrived without a brush. If you had, we would have sent you our standard return instructions straight away, in line with the process we follow for any rare faults.

If the wand was faulty when you first opened it, please return it to the address on your packing slip. Once received, we’ll happily send you a replacement mascara and refund your return postage in full. That’s always been our policy — we just ask that it’s followed so we can handle things properly and fairly.

We’re always happy to support genuine issues, but we have to stick to a fair process — one that protects both our customers and the future of this business.

Kind Regards,
Lori
Founder, KAKE

Valorada con 5 estrellas sobre 5

Obsessed!!!!

Fast delivery, unreal product design (boxing is gorgeous too) which is ideal for pressies - I know what I’m getting all of my friends for their future birthdays! The mascara is lovely, I have very sensitive skin and eyes but it doesn’t irritate them whatsoever. It washes off easily with hot water. I am just looking forward to even more products! Obsessed ❤️

10 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mascara transfer and panda eyes are a thing of the past

I really struggle finding a mascara that doesnt clump or transfer, and after seeing some social media posts I thought I'd give Kake a try. Not only is the branding really on point, the product itself is wonderful in so many ways. Firstly the fact the product has a lash serum built in, allows your lashes to flourish while wearing the mascara, which applied so easily. Secondly the wand, which you can adjust, helps to apply into the corners of top and bottom lashes. Its also also good to use on brows. The mascara removed really easily with a cotton pad and warm water, and my lashes felt soft afterwards. I ordered The Effortless Set and the scrunchie is a great extra, classy and chic. As a women of a certain age, who struggles with transfer/ panda eyes, I really love this product and cant rate highly enough.

25 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My new go to mascara!

My new go to mascara!! Absolutely love the mascara and the idea behind it, it also looks cute with the packaging! Looking forward to seeing what else comes from kake cosmetics

22 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing product!

Amazing product!! Fantastic mascara but with added serum. Love that you can curl the wand. Easy to remove and doesn’t smudge and give panda eyes. Highly recommend and that’s from a very fussy mascara wearer

6 de mayo de 2025
Valorada con 5 estrellas sobre 5

Excellent delivery timescale

Excellent delivery timescale!
Packaging is lush and excellent quality!
Mascara is like nothing I have had before, especially with the adjustable wand

6 de mayo de 2025
Valorada con 5 estrellas sobre 5

First class product

First class product, genius concept. Loving how my lashes look, separated, natural and clump free. Even managing to give some colour and goodness to my bottom non existent lashes 😊

6 de mayo de 2025
Valorada con 5 estrellas sobre 5

Don’t Fake it serum Mascara

Just received my Effortless bundle from the new Launch of Don’t Fake it serum mascara.
I love the quality of the packaging the pouch for the scrunchie is so handy for keeping all
my hair accessories in .
The Mascara wand is fab and I love the mascara, no clumps at all . Will let you know how my lashes look in a few weeks

6 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love this no smudging!

Ordered this as I’m just starting my natural lash journey after years of extensions.
My lashes are short and straight at the moment and over the last week used a few different mascaras which did nothing for my lashes and rubbed of with my watering eyes.
I used Kake yesterday for the first time and it was absolutely amazing my lashes looked thicker and longer and not even the hayfever was shifting it!! I can’t report on lash growth yet but I reached for it again today and I’m happy that it just at least makes my lashes look better than any others!

2 de mayo de 2025

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