Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS WEBSITE! This company is operating a subscription scam. I made a ONE-TIME purchase in December, and they silently enrolled me in a hidden "autoship" program without my consent... Ver más

Valorada con 4 estrellas sobre 5

First: I really like the route kandy goes and it seems to me they have decent experiance. Unfortunately so far it is pretty much supplement & fashion based, but i hope there comes more stuff/temp... Ver más

Valorada con 1 estrellas sobre 5

literally could have made someting better with chat gpt. awful product. However obviously marketing is on point becuase i was targetted and broguht it. imagine what they could do if they actua... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

They are reselling awful Canva templates while claiming to have a SATISFACTION guarantee, and then refusing to honor it. This is factually advertising fraud. I'm reporting them to 3 different consum... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de marketing

Escrito por la empresa

Kandy is an agency that builds and scales e-commerce brands. We've generated over $250M+ for ourselves and our clients with paid advertising, creatives, email marketing and CRO.


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

total scam..

total scam... There are no templates. I contacted support 5x, no replies. Their merchant company is located in Lithuania, which is another red flag.

25 de marzo de 2025
Valorada con 1 estrellas sobre 5

Bought a creative package and never got…

Bought a creative package and never got it

Their links dont work, sent multiple emails last week, still nothing.

Either 1. they have extremely terrible customer support or 2. they just dont actually have the product and bank on people not charging it back on their card.

I used a credit card so will easily get my money back, extremely disappointing to say the least.

31 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They Are No Shippers Beware

I placed an order never received the product. I contacted their email no reply. Unfortunately after payment you receive a link to a quiz instead of getting the digital assets.

I will despute it through bank and report merchant to Shopify. I advice everyone to do the same. If do not receive full refund response Order #KA9044.

If refunded I will remove and update my review and view.

27 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT PURCHASE! SCAM!

DO NOT PURCHASE!! SCAM!!! Good reviews are FAKE!!!
They will charge your card month by month. Forwarded to Financial Crimes Investigation Service of Lithuania!!!

28 de febrero de 2025
Opinión espontánea
Logotipo de Kandy For Scale

Respuesta de Kandy For Scale

Dear Gino,

We're extremelly sorry to hear that you were unhappy with our product. Our team works very hard to ensure that the static templates are easy to use and good quality.

We'd be happy to provide you with a full refund if you send us your order number.

Best regards,
Kandy Team

Valorada con 1 estrellas sobre 5

FRAUD!!! DO NOT PURCHASE

I purchased a $67 ad creative bundle and the confirmation email contained two download links that took me through a marketing quiz and then to a Notion page with no download links to the product.

I then booked a call with their team through the quiz function, and the organiser - Aistis Matulaitis - cancelled it straight away with no explanation.

I then wrote to their customer service team requesting a refund for the product I paid for and did not receive and have not heard back from them.

I will be pursuing this with Shopify and my bank.

Avoid Kandy for Scale AT ALL COSTS.

5 de febrero de 2025
Opinión espontánea
Logotipo de Kandy For Scale

Respuesta de Kandy For Scale

Dear Mitch,

We’re extremely sorry to hear that you were unhappy with your experience. Providing excellent customer service is our top priority, and we regret that we didn’t respond to your inquiry as quickly as you expected.

To clarify, we received your email only three hours ago, and our team simply hadn’t had the chance to reply yet. We sincerely apologize for any frustration this caused. In the meantime, we’ve provided you with access to your product and would also be happy to issue a full refund.


Best regards,
Kandy Team

Valorada con 1 estrellas sobre 5

unstructured content

I thought I was going to find much more powerful content. I find unstructured, low-level content. I try to connect with the support team, and with no response. Before buying, please take a good look at the content and support team.

25 de enero de 2025
Logotipo de Kandy For Scale

Respuesta de Kandy For Scale

Dear Jorge,

We're extremelly sorry to hear that you were unhappy with our product. Our team works very hard to ensure that the static templates are easy to use and good quality.

We've taken the liberty to refund your order, and hope that you find other products that suit your needs better!

Best regards,
Kandy Team

Valorada con 1 estrellas sobre 5

Its a pure scam

Its a pure scam.. I bought a package of creatives and recieved a confirmation mail + "download link" after clicking on the download link you have to surpass a survey, annoying but allright. After this you get redirected to notion where you supposedly can download the creatives package but i dont have access to it..

I messaged the Support Team that i need access asap or i have to cancel my order, respond came quick in the first place from maria but she just sent me the same link and i still wasnt able to download anything due to missing access..

Messaged the support afterwards several times, never recieved a response.. Quite sad - will go through american Express and shopify payments to try to get a refund.

My Order Number is KA7937, i either want a full refund or access to the creatives..

Really sad.

Kindest Regards
D.

31 de enero de 2025
Opinión espontánea
Logotipo de Kandy For Scale

Respuesta de Kandy For Scale

Dear Mermin,

We're extremelly sorry to hear that you were unhappy with our product. Our team works very hard to ensure that the static templates are easy to use and good quality.

We've taken the liberty to refund your order, and hope that you find other products that suit your needs better!

Best regards,
Kandy Team

Valorada con 1 estrellas sobre 5

Do not buy

They made a great marketing and landing page, but templates don't follow that value.

5 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dont trust them

Don’t buy their Canva templates. A lot of the templates were repeated, support is terrible and I’ve been chasing them for weeks, the product page said it included story graphics but I can’t find them and support aren’t even responding.

Super disappointing

16 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely rude and unprofessional

Extremely rude and unprofessional. I am in Australia and tried to book in a call to discuss prices and services. The only available times are around 9pm to 3 am Sydney time. I missed the first two calls as the kids were crying a and the call was at 10pm. I finally found a booking at 6:30pm and they cancelled my call and sent me a rude email. Judging by the reviews on trust pilot, I'm glad that happened as I hadn't read these reviews. My recommendation is to STAY AWAY

30 de octubre de 2024
Opinión espontánea
Logotipo de Kandy For Scale

Respuesta de Kandy For Scale

Dear Bishoy,

Unfortunately since you hadn’t shown up to 2 calls you had already booked, and did not inform us before hand or after either, we took the decision to cancel the third call, as we have many meetings in place and cannot continue giving out time slots for partnerships for someone who repeatedly does not show up and does not value our time.

Kind regards,
Kandy Team

Valorada con 1 estrellas sobre 5

Fraud

They are reselling awful Canva templates while claiming to have a SATISFACTION guarantee, and then refusing to honor it. This is factually advertising fraud. I'm reporting them to 3 different consumer protection agencies for it. I could care less about the money, but not only are they frauds, their support team is garbage too (yes you, Maria) so karma comes around.

You can get the same Canva templates (actually double) for cheaper elsewhere... but they really are bad templates so I wouldn't suggest even doing that.

12 de septiembre de 2024
Opinión espontánea
Logotipo de Kandy For Scale

Respuesta de Kandy For Scale

Hey Cole,

sorry to hear about your unpleasant experience, but the templates you've received have been created by us, and the company you've provided as the "original" seller that you've purchased from, we've reported to Shopify for copyright infringement.

We've also issued you the refund you've asked for, as you provided a legitimate reason for wanting your money back, and showed us the company that had stolen our intellectual property, like we'd asked.

All the best,
Kandy For Scale

Valorada con 1 estrellas sobre 5

Selling an unfinished bad product

Poorly made templates. I use Figma so I bought the 500 static ads pack but it turns out that 3/5 packs aren’t event available for Figma yet, why even sell and market a product that is not finished? You will just get disappointed customers like myself. The templates aren’t event similar to the actual template examples and as many other reviews says they can’t be edited and most of them are images. Also terrible layout for figma, my guess is that you just took all the canva templates and converted them to Figma, couldn’t even take the time to make them decent for Figma, and still almost no templates available. Would not recommend, tbh. You can make better templates yourself

19 de octubre de 2024
Opinión espontánea
Logotipo de Kandy For Scale

Respuesta de Kandy For Scale

Dear Rasmus,

Sorry to hear that you were unsatisfied with our product. In our landing page, we inform which packs of templates are both Canva & Figma, and which one’s are still in progress regarding the Figma version.

However, we understand that it might be harder to notice that and why you’re unsatisfied, so we’d be happy to give you a refund as stated in our policy. Just contact our customer support with your situation and order number.

Kind regards,
Kandy Team

Valorada con 1 estrellas sobre 5

Terrible product the templates are…

Terrible product the templates are trash. Some of them don’t even work properly and I’m not talking about the examples. Some examples don’t even have an editable option. There’s so many repeats that you’re not getting what you paid for. This is for someone with absolutely zero experience.

5 de septiembre de 2024
Opinión espontánea
Logotipo de Kandy For Scale

Respuesta de Kandy For Scale

Hello,

We're extremelly sorry to hear that you were unhappy with our product. Our team works very hard to ensure that our products are easy to use and good quality.

We'd be happy to provide you with a full refund if you send us your order number.

Best regards,
Kandy Team

Valorada con 1 estrellas sobre 5

Difficult to use and none of my emails…

Difficult to use and none of my emails have been returned. I wish I didn’t purchase!

28 de septiembre de 2024
Opinión espontánea
Logotipo de Kandy For Scale

Respuesta de Kandy For Scale

Dear Christa,

We're extremelly sorry to hear that you were unhappy with our product. Our team works very hard to ensure that the static templates are easy to use and good quality.

We'd be happy to provide you with a full refund if you send us your order number.

Best regards,
Kandy Team

Valorada con 5 estrellas sobre 5

The real deal

Been with multiple marketing agencies with my brand and I can certainly say these guys know how to work. Went from zero to almost 8 figures with these guys in almost 1,5 years.

Other agencies I have been with are not available in the evenings or during the weekend. Kandy are almost 24/7 available which is a big advantage when running ads online since we are not in a 9 to 5 business.

And most importantly: they know how to actually scale. Lots of agencies have had success in the past and what not, but actual results in 2024 are rare.

23 de septiembre de 2024
Opinión espontánea

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