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Kaos Labs is a research-focused laboratory supplier providing peptide-related materials, laboratory services, quality documentation, and professional order support. We work with customers looking for clear product information, careful handling, and a transparent purchasing experience. Our focus is on research-use materials, quality-led processes, tracked order updates, and responsive customer service. Kaos Labs is committed to building trust through clear communication, documented quality standards, and professional support before, during, and after each order.
Noruega
Waiting for 2 weeks for my order. I have been purchasing for 4 months now and everything went great till now. I saw that the website was shut down by police, but my last order was on its way. Now I have no way of knowing its location or if it was already apprehended by the police smh
I have three orders that seemed to have made it to the USA past customs before the website was shut down. Hopefully they make it to my door but I echo everyone else's issues not providing tracking is not normal. My first order was lost so they provided credit to rebuy which I did. I have heard of others that have received packages from this company but I am not one of them .. Yet
Their website got shut down by feds this friday. Friday afternoon, when I was about to make my third order, i got a weird text on a blank page saying that the website is under investigation. Thankfully I didn’t complete my order, but now I no longer have a good source.
Seems to be a scam.
Ordered and payed 18 days ago.
Not even a tracking number so far and since yesterday the website is down.
Their website was shut down this morning product never showed up.
It’s a scam once you send the money products don’t come. The tracking numbers are fake. I lost money so you do not have to.
Fraudulent website. Do not order from this company you will never receive your product.
I do not wish to post my personal details or send them to the company. They will issue you a credit to use on their website because they don’t actually send any product. The “tracking number” they use does not track anywhere else but their website. Additionally, I ordered and it went to “customs delay” pretty quickly. This is how they work. You never receive the product. Any other website I have ever used provides a tracking number that can actually be tracked by the user. This is a scam and a good one. They got me.
Regarding the below this is simply untrue. I have ordered from many overseas companies and the tracking number always works. I don’t use TikTok and did not order from any other site but their website. This review is meant to help others so that they don’t fall for the same.
Respuesta de Kaoslabs
Dear Reviewer,
We are sorry to read your comments, but we are unable to verify this review as a genuine Kaos Labs order from the information provided.
You have chosen not to provide any order number, email address, shipment reference, or verifiable details that would allow us to identify and investigate the case. Without this information, we cannot confirm whether this review relates to an actual order placed through our official website.
We strongly reject the claim that Kaos Labs does not send products. Orders are processed, packed, dispatched, and tracked through our logistics system. In some cases, international shipments may experience customs or carrier delays, especially with research-use materials, but these cases are reviewed and handled through our resolution process.
Regarding tracking, our website displays the shipment status based on the logistics and carrier updates available to us. Some international routes use consolidated or carrier-partner tracking, meaning the public tracking visibility may differ from standard domestic carrier tracking.
If this is a genuine customer experience, we ask you again to contact us directly with your order number and checkout email so we can review the shipment and provide a clear resolution. If no verifiable order details are provided, we must treat this review as unverified and potentially misleading.
Kind regards,
Kaos Labs
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