Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I ordered a pair of the brown jeans (I already have 2 pairs) just after Christmas, they arrived today and fit perfectly! The only criticism would be shipping, Royal Mail was expecting the parcel for... Ver más

Valorada con 1 estrellas sobre 5

Ordered two pairs of jeans, retuned them as fit was not as described - used their online returns label on 12th November, got an email showing items received back on 17th November . STILL not been ref... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The 28 fit in the waist but was tight in the tights. Swapped for a 29 and the exchange was easy, no questions asked. Jeans feel durable. Sizing could be more consistent though.

Valorada con 1 estrellas sobre 5

Most terrible company. Had one previous order everything fine kept the items and was happy. Second time absolutely diabolical sent me one item the other two are still missing. They obviously don’t car... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres

Escrito por la empresa

Step into the world of Katch Me! Since 2018, we've been lighting up the women's fast fashion scene with the freshest, most irresistible styles. Our mission is simple: to bring you quality, on-trend fashion at prices that let your style shine, not strain your wallet. Dive into our collections – from head-turning dresses and alluring lingerie to perfect accessories and shoes – all curated in one place for effortless, fabulous looks, whatever your vibe or venue. With unique designs, quality you can trust, and service that supports you, we're dedicated to making your Katch Me experience exceptional.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

571 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Lovely jeans

Lovely jeans, great for sizing, not too long! Fast delivery and a great price

20 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Thank you

Although my experience hasn’t been the best - this has since been rectified. Amazing quality clothes despite the customer service needing some improvement (making an effort to periodically check the “junk” folder)

Thanks for finally sorting my query

2 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Color stays great even after several…

Color stays great even after several cold-water washes - no drastic fading or discoloration. It seam uses triple stitching for extra durability, and back pockets are deep enough to hold a wallet securely without anything slipping out. Customer support answered fit questions quickly, and cost is better than what I've seen at department stores.

22 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Denim feels thick and durable unlike…

Denim feels thick and durable unlike many thin pairs I’ve bought before. Stitching is neat across all seams, and the fabric holds its shape well after several wears. Support team replied quickly when I asked about sizing, and the cost is lower than similar styles on other sites.

13 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would not ever order directly from…

I would not ever order directly from the Katch me website again. The 2 piece shortseti ordered 1 was poorly made and the other being the same size seemed stretched out almost as if it was a bigger size. It took forever receiving correspondence from the company regarding returns. So much so by the time I received instructions it was too late to return. The return process is horrible and the delivery fees are atrocious. Now, every item Ive ordered from this seller on TikTok shop has been great and the return process just as good. Not sure why there is a difference but there is. And to ask me to give a 5 star review just to receive a $4 refund on a $40 order is crazy. Nope. Im telling the truth. I do NOT recommend ordering directly from site and they can keep that $4. Ill wear the short sets to bed or doing housework.

2 de febrero de 2026
Opinión espontánea
Logotipo de Katch Me

Respuesta de Katch Me

Hi Arlene,

We’re truly sorry to hear your experience fell short of your expectations. Thank you for taking the time to share your honest feedback. It helps us improve every day.

We take your concerns very seriously and want to make this right for you. Please reach out to our support team at sales@katchme.co.uk with your order number, and we’ll assist you promptly with a resolution.
In the meantime, we have also contacted you. Please check your email.

Customer satisfaction is our top priority, and we hope to have the chance to earn back your trust.

Best regards,
KatchMe

Valorada con 1 estrellas sobre 5

Not fast in replying to emails!

When I bought a Christmas item they didn’t extend the returns date!
They also took ages to reply to all of my emails!
Not very good customer relations.

6 de diciembre de 2025
Opinión espontánea
Logotipo de Katch Me

Respuesta de Katch Me

Hi frosty,

We’re truly sorry to hear your experience fell short of your expectations. Thank you for taking the time to share your honest feedback. It helps us improve every day.

We take your concerns very seriously and want to make this right for you. Please reach out to our support team at sales@katchme.co.uk with your order number, and we’ll assist you promptly with a resolution.
In the meantime, we have also contacted you. Please check your email.

Customer satisfaction is our top priority, and we hope to have the chance to earn back your trust.

Best regards,
KatchMe

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