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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Today i visited Katie’s shop with my daughter. We had purchased a skull cap online and kindly asked if she could check it for us. Katie reassured us it fitted which was very kind of her. We then proce... Ver más

Valorada con 5 estrellas sobre 5

very polite great customer service didn’t rush fitted everything properly and made sure everything was comfortable. very greatful for the help today will 100% be going back soon for more things

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kate could not have been more helpful. My granddaughter loved looking round and trying clothing on . Kate made us welcome and nothing was too much trouble. We would recommend and we will definitely... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ich komme aus Deutschland und habe über Email Kontakt aufgenommen zum Shop. Es war eine super nette Mitarbeiterin und die Abwicklung meiner Bestellung ging schnell. Ich bedanke mich für diesen sehr f... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda ecuestre
  2. Talabartería
  3. Tienda de deportes

Escrito por la empresa

Kate's Equestrian Supplies is a BETA approved retailer offering riding hat and body protector fitting. We also stock footwear, rider clothing, Crafty Ponies and a range of essentials for your horse. Our showroom is open by appointment at times to suit the customer. This allows us to offer after school and evening slots as required & also a quieter and more personal shopping experience. You can book in using the form on our website or simply call/email. We are stockists of Crafty Ponies, Champion, Airowear, Toggi, Karben, Moretta, Charles Owen, Shires, Hit-Air, Helite, Gatehouse, Mark Todd, Roeckl and much more. Our full range of products can also be seen and purchased from our website. Click & Collect also available.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Horse riding clothes

Went to go get some horse riding clothing and gear what a great range of choice! Great brands for a good price and so many cute and amazing prices to choose from
Great Customer Service and so lovely

4 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Couldn’t recommend this shop enough!

Today i visited Katie’s shop with my daughter. We had purchased a skull cap online and kindly asked if she could check it for us. Katie reassured us it fitted which was very kind of her. We then proceeded to look round her fantastic shop. There really is everything you can think of and Kate explained she had extra sizes in stock too. Kate left us to look with no pressure but also help if we needed it.,Such a great experience and we will certainly be returning soon to see her summer stock. Thank you so much

7 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchase of a hat to meet pony club standards

We travelled from Stratford upon Avon to purchase predominantly a riding hat that met the safety standards required by the pony club.
We appreciated being able to book an appointment time on a Sunday and Kate’s individual guidance, knowledge, time and expertise was exactly what was required to enable us to purchase the correctly fitting and safe equipment and accessories.
The personal service and we felt fair pricing structures was much appreciated.

1 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

very polite great customer service…

very polite great customer service didn’t rush fitted everything properly and made sure everything was comfortable. very greatful for the help today will 100% be going back soon for more things

2 de enero de 2026
Opinión espontánea
Logotipo de Kate's Equestrian Supplies

Respuesta de Kate's Equestrian Supplies

Hi Lola, it was lovely to meet you! Thank you for leaving a review, I really appreciate it :-)

Valorada con 5 estrellas sobre 5

AMAZING communication

AMAZING communication, super fast, efficient delivery. Products were an excellent price and quality.
Brilliant! Thank you from Canada xxxx

1 de diciembre de 2025
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Respuesta de Kate's Equestrian Supplies

Thanks so much for taking the time to leave a review, Saira! I'm glad your order arrived safely in Canada :-)

Valorada con 5 estrellas sobre 5

I live in the USA and Kate was so…

I live in the USA and Kate was so helpful throughout the process of shipping my bridle.

16 de septiembre de 2025
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Respuesta de Kate's Equestrian Supplies

Thanks so much for taking the time to leave a review, Nancy! I'm glad the bridle arrived safely in the USA :-)

Valorada con 5 estrellas sobre 5

Kate is amazing …

Kate is always very friendly and very helpful.. came in for a new hat and she spent quality time making sure I had the correct fit and was comfortable.
Unlike my old hat that was under a year old that didn’t seem to fit correctly.
Worth every penny for her guidance and expertise

18 de agosto de 2025
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Respuesta de Kate's Equestrian Supplies

Thank you - really appreciate this :-)

Valorada con 5 estrellas sobre 5

Kate is always so helpful

Kate is always so helpful, whenever I’ve needed anything, even short notice Kate is always willing to help and always has what I need! So grateful for such a lovely shop!

7 de febrero de 2025
Opinión espontánea
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Respuesta de Kate's Equestrian Supplies

Thanks Charlotte! Always happy to help :-)

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, highly recommend

1 de junio de 2025
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Respuesta de Kate's Equestrian Supplies

Thank you, Jackie. Really appreciate you taking the time to leave a review :-)

Valorada con 5 estrellas sobre 5

Great service, great quality, local.

Everytime ivd been it's brilliant service. The quality of the equipment is excellent as well.
Very recommended from a seasoned horse owner.
Tx

8 de octubre de 2024
Opinión espontánea
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Respuesta de Kate's Equestrian Supplies

Thank you very much for taking the time to leave a review. Much appreciated

Valorada con 5 estrellas sobre 5

Freundlich und super schnell

Ich komme aus Deutschland und habe über Email Kontakt aufgenommen zum Shop. Es war eine super nette Mitarbeiterin und die Abwicklung meiner Bestellung ging schnell. Ich bedanke mich für diesen sehr freundlichen Kundenkontakt.

12 de noviembre de 2024
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Respuesta de Kate's Equestrian Supplies

Thank you for leaving a review, Nicole. It was a pleasure to be able to help.
Kate :-)

Valorada con 5 estrellas sobre 5

Fantastic service - Childs Riding hat fitting

Thank you Kate for being so patient and helpful whilst Anaya tried the riding hats on and chose one 😄 She loves it.

Kate created a relaxed, friendly shopping environment, there was no pressure or rush to hurry up.

100% recommend.
Thank you

20 de septiembre de 2024
Opinión espontánea
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Respuesta de Kate's Equestrian Supplies

It was a tough decision between those two hats! ;-) Thank you for taking the time to leave a review, I really appreciate it.

Valorada con 5 estrellas sobre 5

We went down to buy a riding hat and…

We went down to buy a riding hat and body protector for my daughter, as it's the first purchase of these items Kate's expert help and advice was excellent and filled us with confidence that we were buying the right items.

14 de septiembre de 2024
Opinión espontánea
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Respuesta de Kate's Equestrian Supplies

It was lovely to meet you all. Thank you for taking the time to leave a review, I really appreciate it :-)

Valorada con 5 estrellas sobre 5

Incredibly helpful

Prompt responses, so helpful, very kind, definitely went the extra mile.

3 de septiembre de 2024
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Respuesta de Kate's Equestrian Supplies

Hi Suzanne, thank you for taking the time to leave a review. I hope the Crafty Pony arrived safely in Calgary :-)

Valorada con 5 estrellas sobre 5

Very prompt and courteous service…

Very prompt and courteous service despite personal issues. Quick purchase and speedy delivery. Thank you.

21 de febrero de 2024
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Respuesta de Kate's Equestrian Supplies

Thank you very much for taking the time to leave a review. You'll be pleased to know we're fully open again now.
Kate :-)

Valorada con 5 estrellas sobre 5

Great service

Great service, perfect communication. Thanks Kate!

13 de febrero de 2024
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Respuesta de Kate's Equestrian Supplies

You're very welcome, Reimon. Thank you for taking the time to leave a review.
Kate

Valorada con 5 estrellas sobre 5

Excellent experience buying my daughter…

Excellent experience buying my daughter a body protector. We will definitely be back.

29 de enero de 2024
Opinión espontánea
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Respuesta de Kate's Equestrian Supplies

Thank you very much for taking the time to leave a review, I really appreciate it. Hope to see you again soon!

Valorada con 5 estrellas sobre 5

Excellent customer service

Kate was really helpful in helping me choose a riding hat. Excellent customer service all round.

30 de diciembre de 2023
Opinión espontánea
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Respuesta de Kate's Equestrian Supplies

It was lovely to meet you Ceris. Thank you for taking the time to leave a review, it really is appreciated.

Valorada con 5 estrellas sobre 5

Definitely Recommend!

I hardly ever write reviews, however this is well deserved.
I placed an order and it was a very special one. I ordered a new rug for my horse in order to get some last pictures together due to him being put to sleep the following week.
I rung the store to explain the situation and to just ask when this item would be dispatched.
I was assured that this item would be dispatched the following day which I was so grateful for. I spoke to Kate on the phone who was so kind and willing to do anything she could for me!

The item arrived 1 day later!! I can’t begin to explain how grateful I am.
The rug is stunning and I also received some complimentary horse treats which again, I am very grateful for! My horse will love them. Thank you so much! This means the world to me.
I will definitely be recommending you to all my horsey friends! ❤️

24 de octubre de 2023
Opinión espontánea
Logotipo de Kate's Equestrian Supplies

Respuesta de Kate's Equestrian Supplies

I'm so glad the rug arrived in good time, Mercedes. Thank you so much for taking the time to leave a review, it really is appreciated.

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