BOUGHT A WATER HEATER THAT WAS SHOWING IN STOCK PAID STRAIGHT AWAY HAD CONFERMATION THEN WAS TOLD NO STOCK AND SAID THET THEY HAVE REFUNDED ME 7 DAYS STILL NO REFUND IN MY BANK POOR COMPANY STICK TO T... Ver más
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Consulta las opiniones de los clientes
Still waiting for my first order that was placed on 01/02 September. I’ve already left one polite review on here (which appears to have vanished!!) after sending emails that have been ignored along w... Ver más
Fantastic Company. Bought a wort chiller that is manufactured by Kegthat and, without doubt, It is an absolutely top-class product. Used it in my 100 litre homebrew pot this weekend and wort chilled d... Ver más
La empresa ha respondido
Purchased previously without a problem. Same can't be said for my latest order. 3 weeks, allegedly shipped but not received?? Poor customer service, no resolution. Very upset customer.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We started by brewing ourselves and loved it so much we wanted to create a business where we could help out others who share our passion! We made wort chillers in our garage and eventually developed a quality technique that ensures a consistent brand standard for our wort chillers. Recently we have adapted to offer fully custom designs, sizes, and dimensions. We then stocked Cornelius kegs and have added them to our website! After our initial success, we wanted to grow into a brand. We have since started to build our product base and will soon be your one-stop brewing store. Currently, we are a small, family business so we have a lot of time on our hands! This means we can focus on you.. send us an email at any time of the day and we will respond within minutes! Sales@kegthat.com
Información de contacto
KEGTHAT, HOOTON WORKS, CH66 7NB, HOOTON, Reino Unido
- 0151 374 2833
- sales@kegthat.com
- kegthat.com
1,9
Malo
189 opiniones
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Respuesta de kegthat.com
Hi there,
If you can provide me with an order number or want to give me a call we will make sure we rectify this for you :)
Cheers
Fantastic service
Fantastic service, would recommend to anyone, starting to Homebrew or been doing it for years.
16 de marzo de 2021
Great service
Great service, very swift and fantastic customer service, will be using again in the future.
12 de marzo de 2021
Great customer service
Great customer service, we were interested in the corny kegs and Ben said we could borrow one of his to try.
Click and collect very smooth.
11 de marzo de 2021
Respuesta de kegthat.com
Hi John,
We are happy your were impressed! Looking forward to your next order :)
Respuesta de kegthat.com
Thanks Adrian! Looking forward to your next order :)
Most of order in stock
Most of order in stock. Swopped out liquid yeast for cheaper dry yeast and said will be refunded difference. No contact from them. I won't follow up as only £4 but would have been nice to have had refund.
Otherwise, good ingredients in a local place
5 de marzo de 2021
Respuesta de kegthat.com
Hi Huw,
The refund was sent over :) Hope this helps
Highly recommend
Highly recommend, The Owner was very Helpful in helping me and the customer service was great! ⭐️⭐️⭐️⭐️⭐️
4 de marzo de 2021
Respuesta de kegthat.com
Thanks for the feedback Charlotte! This means alot :)
Cheers, Ben
Great service, great product
Ordered 48 bottles, they arrived really quickly, were well packaged and are great quality. Most importantly the price was amazing. Will definitely use again!
3 de marzo de 2021
Respuesta de kegthat.com
We're happy you were impressed! The team appreciate kind comments :)
Kegthat stocked the bottle style I…
Kegthat stocked the bottle style I wanted and their price was good. On their web site I could not find the shipping option I wanted so contacted the company for help. Kath was ever so helpful and sorted out the shipping for me. The box of bottles and caps arrived a few days later, well packed and with no breakages.
17 de febrero de 2021
Respuesta de kegthat.com
Thanks for your review! Glad you were happy with our service :)
Respuesta de kegthat.com
Thanks for your continued custom! It means a lot to have you as a customer!
First order.
Order arrived promptly as the delivery schedule was adhered to. First brew started. Now a four week wait.
15 de febrero de 2021
Respuesta de kegthat.com
Hi Brian, thanks for your review! Enjoy your brew!
Top Notch Quality Product and Quick…
Top Notch Quality Product and Quick Delivery. Perfect.
Will shop again. Thanks,
Stewy (aka Drunk Delilah Brewery)
15 de febrero de 2021
Delivered high quality items on time no…
Delivered high quality items on time no drama thanks
10 de febrero de 2021
Great service
Great service, friendly helpful people. Would thoroughly recommend.
8 de febrero de 2021
Great company to deal with especially…
Great company to deal with especially Kath who helped me all the way if Kath couldn't help she would get back to me fairly quickly with answers to my questions
8 de febrero de 2021
Top service
Top service, issue was sorted swiftly, an absolute pleasure. Thanks Ben.
2 de febrero de 2021
Once again fantastic service!!!
Once again fantastic service!!!
Friendly, knowledgeable people who go out of their way to help customers.
1 de febrero de 2021
Good value good products
Good value good products, friendly service and backup. What's not to like?
20 de enero de 2021
Respuesta de kegthat.com
Hi Rob
Thanks so much for your review - it means a lot to us. Hope you come bsvk to us again
Kr’s
Kath
Fantastic Company and Product
Fantastic Company. Bought a wort chiller that is manufactured by Kegthat and, without doubt, It is an absolutely top-class product. Used it in my 100 litre homebrew pot this weekend and wort chilled down really quickly. Communications excellent and speed of dispatch and shipping very quick. Very easy to recommend Kegthat.
20 de enero de 2021
Respuesta de kegthat.com
Thanks so much for the review Sharon and glad you like the wort chiller. I’ll pass this on to Mike who makes them. Enjoy your brew
Kr’s
Kath
Comprehensive kit ideal for beginners.
Comprehensive kit ideal for beginners.
We haven't tasted the results yet but are really looking forward to beer that costs about a pound a pint. Great little lockdown project.
20 de enero de 2021
Respuesta de kegthat.com
Thanks Colin for your review - we agree it’s a great lock down project - hope you enjoy the end result! And hope to see you back again soon.
Kr’s
Kath
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