Kent Heating Solutions Ltd Opiniones 

164
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Kent Heating Solutions have been excellent. From my original phone call, visit to the showroom to the site visit, estimates and the final installation, Kent Heating Solutions provided knowledge, advic... Ver más

Valorada con 5 estrellas sobre 5

Our wood burner has just been installed across a couple of days. Everyone from Sam who did the site visit, Lucy in the showroom to Gary and Jason the fitters were extremely friendly, helpful and prof... Ver más

Valorada con 5 estrellas sobre 5

We went with KHS after a recommendation from a neighbour and couldn't be happier. From start to finish, the team were great. The quote process was really simple and Sam was great. Lucy helped secure a... Ver más

Valorada con 5 estrellas sobre 5

Couldn't be happier excellent service from start to finish from Lucy, Sam, Gary & Jason who worked so hard Couldn't have been more helpful, talked me through on how to use it ,any problems do not hes... Ver más

Información sobre la empresa

  1. Fabricante de chimeneas
  2. también en la categoría
  3. Fabricante de estufas

Información proporcionada por diversas fuentes externas

Wood Burning Stove and Fireplace Specialists


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

164 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(164)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lived up to their recommendation

I do think as a company Kent Heating Solutions (“KHS”) has been good.

Sure, we had an issue with our first choice wood burner not fitting in the lounge room but for me I measure a company’s (or individual’s) worth etc by how they address issues or problems.

On this note, I could see the mistake was genuine and more importantly KHS were proactive about fixing the issue and making sure it all ended up as best as possible for us. For me this counts for a lot!

In fact it was our next door neighbours who recommended using KHS so we’ll need to thank them for the very good recommendation!!

23 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend KHS

KHS delivered, from walking into the show room, to lighting our new stove, first class customer service. Would highly recommend. Very satisfied customers.

4 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We highly recommend KHS

We highly recommend KHS, they did an amazing job replacing our very old back boiler fire with a beautiful gas fire. There were many challenges along the way due to the old chimney structure but the guys overcome all of this to get the job done to a very high standard. The cost was very reasonable considering the work involved and the guys were very prompt, tidy and respectful. What more could you ask for. We are very happy customers! Big thanks to Joe, Jay, Jeremy and Sam :)

19 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent from start to finish

From start to finish it has been a real pleasure to deal with this company. The stove installation went without a hitch in spite of appalling weather and now we are enjoying the warmth from the new stove. I would have no hesitation in recommending Kent Heating Solutions.

19 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Changes to fireplace & installation of a Wood burning stove.

The job required a number of changes to the fireplace and chimney as well installing the new stove. We were delighted with the overall project which was completed to time, at quoted cost and with superb quality. We were very pleased with the guys that carried out the building work and installation. They were always polite, tidy, timely, communicated well and efficient. They did a great job and represented the company very well indeed. Would recommend KHS very strongly.

14 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent service

An excellent service from start to finish. Sam identified what was needed in replacing our old fireplace and log burner. The fitting team that came were also excellent and tidy. Result, we now have a quality burner and fireplace thanks to KHS. We would highly recommend them.

13 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The A Team

Sam and his team are polite efficient and very knowledgeable from recommending on fires and sizes wright through to the install, there never seemed to be a problem they couldn’t fix. We are over the moon with our new stove and can’t recommend KHS enough.

3 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

This old house...

Our house, since we moved in, has not been easy. Nothing has ever gone to plan. So when the guys arrived to fit the log burner I was expecting something to go wrong.

No matter what this house threw at them, the guys were able to get the log burner fitted; not only safely but to a very high standard. It looks amazing and that's before we even started using it. The guys were awesome and even came back the next day to finish off a few little bits. Great experience from start to finish, great quality work and a great product.

18 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

A really great company to work with. The information and advice offered when first coming to quote for the works was incredibly helpful and the following works were carried out really professionally. Our new log burner looks brilliant and I cannot recommend KHS highly enough!

8 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional and friendly!

Just had our new Clock stove installed and cannot recommend these guys enough, from dealing with Richard, Lucy and Sam at their shop in Edenbridge and their helpful advice, we are so happy with everything. The 2 chaps who came round worked non stop and always tidied up before leaving for the day. It was supposed to take 2 days but unfortunately once they opened up the hole where the stove was going to be they discovered that some of the bricks in the chimney had completely crumbled and needed to be reinforced with new ones, which put them back a day, so a MASSIVE THANKS to them both and now everything is completely solid and we can’t wait to fire our stove up this winter. Thank you to all of you at Kent Heating Solutions!!!

29 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Polite and efficient

We were always dealt with politely and efficiently. The men who came to do the installation were tidy, courteous, efficient and keen to please. Couldn't ask for more.

2 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We love our stoves!

We loved the service from the team from start to finish. We have had two stoves installed in our new house and are delighted with the finished products.

The team gave loads of great advice and we’re happy to talk through design ideas with us.

Thank you to Sam, Gary and the team, happy to recommend!

1 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

When spending over 5k on wood burner we…

When spending over 5k on wood burner we were little apprehensive but the quality of work was excellent and the fitting team were professional and very tidy and so far we could not fault the company. Lucy in the office has been very helpful and swift to return any calls. I would recommend KHS if any of my friends require a new log burner fitted.

8 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

So happy with my new wood stove

So happy with my new wood stove - the team at Kent Heating Solutions were brilliant, everyone at the office was super helpful and the guys that did the fitting itself were really great too - highly recommend.

18 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top class service

Excellent experience all the way through. We went through a good choice of stoves and discussed practicalities (ventilation etc) so things were clear. Installation was scheduled and happened exactly as planned with a polite, friendly and professional installation team.

4 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Engineers were excellent

Engineers were punctual, polite and tidy. They carefully removed and replaced existing fireplace surround, and completed a neat installation of the new stove.

11 de mayo de 2023
Opinión espontánea

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